# Sales Cookie

> Sales Cookie is cloud-based sales commission software that calculates incentive pay from CRM, billing, and spreadsheet data, gives each payee a personal dashboard with an inquiry workflow, and exports approved payouts to payroll; it is unusual in the category for being genuinely self-serve, with a 14-day free trial, published rates of $40 and $60 per user per month, no setup fee, no seat minimum, and a monthly cancel-anytime contract.

- Category: Sales Commissions (https://saastracker.org/categories/sales-compensation)
- Website: https://salescookie.com
- Starting price: $40 per user per month (Business)
- Free plan: No
- Free trial: 14 days, all features included, with sample demo data and instant self-serve access
- Founded: 2018, HQ: Spokane, Washington, United States, Ownership: Privately held, operated by Ninth Floor Technologies. No venture funding disclosed.
- Profile last reviewed: 2026-08-22
- Canonical profile: https://saastracker.org/products/sales-cookie

## Overview

Almost every vendor in sales compensation sells the same way: book a demo, get scoped, sign an annual contract, pay a one-time implementation fee in the low five figures. Sales Cookie sells the opposite way. You start a 14-day trial with sample data, build a plan, connect a CRM, and if you like it you pay $40 per user per month on a monthly contract you can cancel whenever you want. There is no platform fee, no seat minimum, and no setup charge, and the vendor will configure your first incentive plan at no cost.

What makes that interesting is that the underlying engine is not a toy. The plan designer handles the things that actually break spreadsheets: splits, manager and team overrides with dynamic crediting logic, accelerators, caps and floors, ramp-ups for new hires, clawbacks, true-ups that recalculate past deals and net out what was already paid, recoverable advances with automated repayment, exception-based SPIFFs, and multi-currency. Liability tracking watches the gap between what has been earned and what has actually been paid, which is the number a CFO needs and a spreadsheet almost never produces.

The company behind it is Ninth Floor Technologies, a small US software firm based in Spokane, Washington, with Dominic Pouzin as founder and CTO. There is no disclosed venture funding, no publicised valuation, and no acquisition story. That is a mixed signal. It means the roadmap is not being driven by a growth board and prices have historically stayed flat for existing customers, and it also means you are buying from a small, quiet vendor rather than a company with a public trust centre and a named CISO.

The integration list is the widest in this comparison set by a distance: six CRMs, six accounting and billing systems, payment and payroll gateways, Snowflake and PostgreSQL, Power BI and Tableau, Google Sheets, FTP, Zapier, and a custom web endpoint. For a small business whose revenue truth lives in Zoho Books or QuickBooks Desktop rather than NetSuite, that breadth is often the deciding factor.

## How it works

1. You sign up for the trial directly, with no call. The workspace comes preloaded with sample data so you can see a calculated plan before you have connected anything of your own, which is a much faster way to judge an engine than sitting through a demo.

2. You connect your sources. Salesforce, HubSpot, Pipedrive, Microsoft Dynamics, SugarCRM, or Zoho CRM supply the deals; QuickBooks Online or Desktop, Xero, NetSuite, Chargebee, Zoho Books, or Unleashed supply invoices and payments; Snowflake, PostgreSQL, Google Sheets, FTP, Zapier, or a custom web endpoint cover whatever else you have. Multiple isolated workspaces let you keep a sandbox separate from production.

3. You build the plan in the designer, or let Sales Cookie build the first one for you at no charge. Quotas, tiers, accelerators, caps, splits, overrides, ramp-ups, clawbacks, true-ups, advances, and SPIFFs are all configured rather than coded. Multi-currency is handled natively for teams paying across countries.

4. Calculations run across the whole team at once, each payee gets a personal dashboard showing goals, crediting, and earned commission, and inquiries are submitted and tracked in the product rather than by email. Admins see liability, a full audit trail of every calculation and manual adjustment, and an export path to payroll through the payroll gateway, PayPal, Stripe, or a file.

## Best for

Small and mid-sized businesses that want to stop running commissions in a spreadsheet this month rather than next quarter, especially teams on Pipedrive, Zoho, SugarCRM, Dynamics, QuickBooks Desktop, or Xero that most commission vendors do not natively support, and anyone who refuses to sign an annual contract before seeing the product work on their own data.

## Not the right fit for

- Buyers who need a named enterprise vendor with a public trust centre, a security questionnaire team, and a procurement relationship; this is a small, quiet company and your CISO will notice.
- Teams that want the commission tool to also do quota planning, territory design, and capacity modelling; Sales Cookie calculates and pays, it does not plan your sales organisation.
- Companies that want the vendor to run the comp program on an ongoing basis as a managed service; the free first-plan configuration is a onboarding courtesy, not an outsourcing arrangement.
- Anyone whose main problem is rep motivation rather than calculation accuracy; the payee dashboard is competent and functional, not the polished, gamified experience some competitors lead with.
- Buyers who need statutory European payroll behaviour such as Danish holiday pay or country-specific leave accrual baked into the commission calculation.

## Features

### Plan design

The engine, and the reason it is not a lightweight tool despite the self-serve packaging.

- **Visual plan designer**: Incentive plans are built from configurable components rather than formulas, with the vendor offering to configure your first plan free of charge.
- **Quotas and attainment targets**: Per-rep, per-team, and per-period goals that drive tiered and accelerated payout logic.
- **Accelerators and tiered rates**: Rate changes at attainment thresholds, so over-performance pays differently from the first dollar.
- **Caps and floors**: Maximum payout limits and minimum guarantees are native settings rather than a formula someone has to remember to maintain.
- **Splits**: A single deal divided across multiple payees, which is where most spreadsheet comp models first break.
- **Manager and team overrides**: Override plans with dynamic crediting logic, so a manager is paid on a rolled-up team result that recalculates as the team's deals change.
- **Ramp-ups for new hires**: Graduated rates or targets for reps in their first periods, removing the manual proration that mid-period starts otherwise require.
- **SPIFFs by filter and payout logic**: Exception-based bonuses are defined by filtering transactions and applying separate payout rules, so a contest does not need its own spreadsheet.
- **Multi-currency**: Support for teams selling and being paid across currencies, rather than a single-currency assumption baked into the engine.

### Adjustments, reversals, and liability

The unglamorous half of commissions, and the part Sales Cookie handles better than its price suggests.

- **Clawbacks**: Commission is automatically reversed when a defined clawback event occurs, such as a churn, refund, or non-payment, rather than being deducted by hand next month.
- **True-ups**: Past deals can be recalculated with previously paid amounts netted out, which is the correct way to handle an amendment, a late credit note, or a retroactive rate change.
- **Advances and repayment**: Automated commission advances with configured repayment schedules, so a recoverable draw is tracked by the system rather than by memory.
- **Liability tracking**: Continuous visibility into the difference between commission earned and commission actually paid, which is the accrual number finance needs at close.
- **Manual adjustment with preservation**: Adjustments are recorded as adjustments rather than overwriting the calculated result, so the original figure survives in the record.

### Payee experience and workflow

What the rep sees, and how a disagreement gets resolved.

- **Personal incentive dashboards**: Each payee gets their own view of goals, crediting, and commission earned, with real-time visibility rather than a monthly PDF.
- **Inquiry and dispute workflow**: Reps submit questions about a specific line inside the product, and the inquiry is tracked to resolution instead of living in an email thread.
- **Pending and outstanding commission tracking**: Payees can see what has been earned but not yet released, which removes a large share of the questions before they are asked.
- **Plan visibility controls**: Plans can be hidden from users who should not see them, which matters when different segments are on very different economics.
- **Role-based access**: Four distinct roles, Full Admin, Plan Admin, Limited Admin, and Participant, with data filtered by assignment, so a manager sees a team without seeing the whole company.

### Close, audit, and payout

Getting from a calculated number to money in a bank account with a record behind it.

- **Full audit trail**: A searchable, exportable activity log covering user and system actions, including every role change, which is the artifact an auditor asks for first.
- **Calculation history**: Prior calculation runs are retained rather than replaced, so you can show what a statement said before a correction was applied.
- **Payroll export and gateway**: Approved payouts export to payroll systems, with PayPal, Stripe, and a payroll gateway available for direct disbursement paths.
- **Isolated workspaces**: Separate environments for testing plan changes against production data before publishing them to payees.
- **Configurable data retention**: Policies to automatically delete expired transaction data, which is a GDPR-relevant control that few tools at this price expose.

### Data and integrations

The widest native connector list among the self-serve options in this category.

- **Six native CRM connectors**: Salesforce, HubSpot, Pipedrive, Microsoft Dynamics, SugarCRM, and Zoho CRM, which covers small-business CRM reality far better than the usual Salesforce-and-HubSpot-only list.
- **Accounting and billing connectors**: QuickBooks Online and Desktop, Xero, NetSuite, Chargebee, Zoho Books, and Unleashed, so plans that pay on invoiced or collected revenue do not need a manual reconciliation step.
- **Warehouse and database sources**: Snowflake and PostgreSQL connections for teams whose reporting truth already lives in a warehouse.
- **BI tool output**: Power BI and Tableau connections so commission data can be reported alongside the rest of the revenue stack.
- **Staffing and vertical connectors**: Bullhorn, JobAdder, Spott, Wisenet, and FieldRoutes, which is a genuinely unusual set aimed at recruiting and field-service businesses.
- **Files, Zapier, and custom API**: Google Sheets, FTP, Zapier, and a custom web endpoint cover the long tail without a professional services engagement.

## Use cases

- **Operations manager at a 12-person recruiting firm**: Placements are tracked in Bullhorn, invoicing in Xero, and consultant commissions are worked out in a spreadsheet with splits between the sourcer and the closer that nobody agrees on. Outcome: Bullhorn and Xero connect natively, splits and overrides are configured as plan components, and each consultant gets a dashboard showing pending versus paid, ending the monthly reconciliation call.
- **Finance lead at a small SaaS company on Pipedrive**: Most commission vendors only support Salesforce and HubSpot, so every quote comes with a professional services line item to build a custom Pipedrive connector. Outcome: Pipedrive is a native connector, the first plan is configured free, and the company is live in weeks on a monthly contract rather than committing to an annual deal to solve an integration problem.
- **CFO who needs a clean accrual**: Commission expense is estimated at close because nobody can produce the gap between earned and paid, and audit keeps flagging it. Outcome: Liability tracking produces the earned-versus-paid difference continuously, true-ups handle retroactive corrections properly, and the audit trail supports the number instead of a spreadsheet with overwritten cells.
- **Sales leader piloting commission software before committing**: Leadership will not sign an annual contract for a category nobody in the company has used before, and every other vendor requires exactly that. Outcome: A 14-day trial with sample data proves the engine, and the first paid months run on a cancel-anytime contract, so the pilot is real rather than a demo followed by a leap of faith.

## Pricing

Per-payee subscription billed monthly based on active payees, with no platform fee, no setup fee, and no minimum seat count. Cancel anytime.

- **Free Trial**: $0 for 14 days. All features included; Preloaded sample demo data; Instant self-serve access with no commitment; No credit card gate advertised on the pricing page. The only meaningful self-serve evaluation path in this category. Use it to test your worst plan clause, not the simple one.
- **Business**: $40 per user per month. Full plan designer including splits, overrides, accelerators, and clawbacks; Personal payee dashboards and inquiry workflow; Native CRM, accounting, and warehouse connectors; Audit trail and liability tracking; No setup fee; first plan configured free. Billed on active payees, so a seasonal team shrinking after a hiring push is not paying for absent reps.
- **Business+**: $60 per user per month. Everything in Business; Priority support; Enhanced onboarding; Volume discounts available. Marked as the most popular tier. The delta is service, not engine capability, which is an honest way to structure it.

Billing notes:

- Billing is monthly and based on active payees, with cancel-anytime terms explicitly stated. There is no annual lock-in and no published minimum commitment.
- No setup or implementation fee, and the vendor configures the first incentive plan at no charge, which removes the largest hidden cost in this category.
- Volume discounts are offered but not published, so a team above roughly 25 payees should ask rather than assume the list rate.
- At $40 per user the headline rate is higher than Core Commissions at $20 per payee, but Core requires 15 payees and annual prepayment, so for a team of six Sales Cookie is dramatically cheaper in absolute terms.
- The vendor states that it holds prices steady for existing customers for extended periods, which is a claim worth getting into your order form rather than trusting to a blog post.

Value assessment: This is the best value in the category for a genuinely small business, and the reason is structural rather than a discount. Six payees at $40 is $240 a month with no floor, no annual commitment, and no implementation invoice, against a category where the standard offer is an annual contract plus a five-figure setup fee. What you get for that is an engine that handles true-ups, advances, dynamic overrides, and liability tracking, features that are usually sold as mid-market functionality. What you give up is polish, planning modules, and the comfort of a large vendor. If your problem is that commissions are calculated wrong and paid late, this is the cheapest correct answer available. If your problem is that reps are not motivated, you are buying the wrong thing.

## Strengths

- Genuinely self-serve: a 14-day trial with sample data, instant access, monthly billing, no seat minimum, no setup fee, and cancel anytime, which is close to unique in a category built on demo gates.
- The widest native integration list of any self-serve option here, including Pipedrive, Zoho CRM, SugarCRM, Dynamics, QuickBooks Desktop, Xero, Zoho Books, Bullhorn, and JobAdder.
- The engine handles the hard cases: true-ups that net out prior payments, recoverable advances, dynamic manager overrides, clawbacks, and multi-currency.
- Liability tracking gives finance a continuous earned-versus-paid figure, which is exactly the accrual number spreadsheets fail to produce.
- A searchable, exportable audit trail covering user and system actions, plus configurable data retention and IP restriction, at a price where none of that is expected.
- The vendor configures your first incentive plan free, which removes the implementation fee that dominates the true first-year cost elsewhere in this category.

## Limitations

- The company is small, privately held, and publishes little about itself; there is no funding history, no headcount figure, and no public trust centre, which will slow an enterprise security review.
- Compliance claims are asserted on the vendor's own security page rather than presented as independently published attestations, so ask for the current SOC 2 report directly.
- No planning layer: no quota planning, territory design, or capacity modelling, so it solves calculation and payment rather than compensation strategy.
- The payee dashboard is functional rather than delightful; teams buying commission software mainly to energise a sales floor will find competitors more persuasive.
- The website and interface look like software built by engineers for accuracy rather than for a design award, which is a real objection for some buyers even though it is the wrong objection.
- Reported starting prices vary widely across third-party directories, which suggests the packaging has moved over time; treat the vendor's own page as the only authority.

## Comparisons

- **Sales Cookie vs QuotaPath**: QuotaPath has the better rep experience, a verification workflow, plan modelling, and ASC 606 support, but it costs a $525 monthly platform fee plus $35 per user, billed annually. Sales Cookie is $40 per user with no fee, no minimum, and monthly terms. Take QuotaPath if you have ten or more payees and want reps to live in the tool; take Sales Cookie if you want the calculation right, want it now, and refuse to commit to a year.
- **Sales Cookie vs Core Commissions**: Core Commissions is $20 per payee per month, half the rate, but it requires 15 payees billed annually in advance and a demo to get started, and it offers a managed service Sales Cookie does not. Sales Cookie is more expensive per seat but has no floor and no annual commitment. Below 15 payees Sales Cookie wins on arithmetic alone; above 25 payees with genuinely complex plans and no appetite to administer them, Core Commissions is the better economic and operational fit.
- **Sales Cookie vs Palette**: Palette is a Y Combinator-backed French product with a polished rep dashboard, a scenario builder, and a flat $590 per month for up to 15 seats, but every plan is sold through a sales conversation and the entry package excludes clawbacks and multi-currency. Sales Cookie includes clawbacks, true-ups, and multi-currency on its base tier and sells itself without a call. Choose Palette for the interface and European hosting; choose Sales Cookie for engine depth per dollar.
- **Sales Cookie vs Kennect**: Kennect starts at $20 per user and is built for larger, structured sales organisations in pharma, medtech, insurance, and B2B SaaS, with AI nudges, incentive simulators, and a formal query management module, all sold through a demo with a four to eight week implementation. Sales Cookie is bought in an afternoon. Pick Kennect if you have a field organisation of hundreds and need territory rollups and simulators; pick Sales Cookie if you have twenty payees and a broken spreadsheet.

## Implementation

- Setup time: Days to a few weeks. Trial access is instant with sample data, connecting a native CRM is a self-serve step, and the vendor configures your first plan at no cost. A single-plan team can realistically be calculating live commissions inside two weeks.
- Learning curve: Moderate for the admin, low for the payee. The designer exposes real power, which means real choices: overrides, crediting logic, and true-up behaviour all reward someone thinking carefully about what the written plan actually says.
- Onboarding: Included, not a paid engagement. The first incentive plan is configured free, with enhanced onboarding on Business+. This is the single biggest cost difference against the demo-gated vendors, whose one-time implementation fees routinely reach the low five figures.
- Migration: Historical transactions come in by file, Google Sheets, FTP, or a direct database connection. There is no importer for another vendor's plan logic, so plans are rebuilt. Because contracts are monthly, the sensible approach is to run one closed period in parallel against what you actually paid before switching, and the cost of doing so is one month of subscription rather than an annual commitment.

## Platform, API & security

- Platforms: Web application, Payee web dashboards, Power BI and Tableau connections
- API: Custom API and web endpoint integrations, plus Zapier, FTP, Google Sheets, Snowflake, and PostgreSQL as data sources.
- Compliance: SOC 2 (stated by the vendor), ISO 27018 (stated by the vendor), GDPR (stated by the vendor), HIPAA (stated by the vendor)
- SSO: Login is handled through Auth0, which provides protection against compromised passwords, brute-force attempts, and suspicious logins. Confirm the specifics of federated SSO for your identity provider during the trial.
- Security notes: Encryption at rest via Microsoft SQL data encryption, IP address and domain restriction, four-level role-based access with data filtered by assignment, isolated workspaces for testing, configurable retention policies that auto-delete expired transaction data, and a searchable exportable activity log covering all user and system actions including role changes. Compliance positions are asserted on the vendor's security page; request the underlying reports directly.

## Support

- Channels: Email support, In-app AI assistant, Priority support on Business+, Free configuration of the first incentive plan
- Documentation: Extensive product documentation covering plan design, calculations, currencies, reporting, security, and every individual integration, plus a Sales Cookie University learning section and a compliance library covering ASC 606, IFRS 15, and SOX-style controls.
- Community: No large public user community. The vendor invests in written documentation and a technical blog instead.

## Company

- Founded: 2018
- Founders: Dominic Pouzin
- Headquarters: Spokane, Washington, United States
- Ownership: Privately held, operated by Ninth Floor Technologies. No venture funding disclosed.
- Employees: Not disclosed
- Funding: No disclosed outside funding. The company appears to be self-funded and has never announced a round or an acquisition.

Timeline:

- 2018: Ninth Floor Technologies begins building a commission management product aimed at businesses running incentive pay in spreadsheets.
- 2019: Sales Cookie is announced publicly as a cloud commission management solution covering plan design, calculation, personal dashboards, multi-currency, and auditing.
- 2020: Founder Dominic Pouzin takes the CTO role as the product moves from launch into steady development, adding CRM and accounting connectors.
- 2023: Connector coverage broadens well beyond the category norm, adding staffing and vertical systems such as Bullhorn, JobAdder, and FieldRoutes alongside Snowflake and PostgreSQL sources.
- 2026: Pricing is published at $40 and $60 per user per month with a 14-day all-features trial, no setup fee, and cancel-anytime terms, and the company publishes a public guide comparing its transparency with demo-gated competitors.

## Integrations

Salesforce, HubSpot, Pipedrive, Microsoft Dynamics, SugarCRM, Zoho CRM, QuickBooks Online and QuickBooks Desktop, Xero, Oracle NetSuite, Chargebee, Zoho Books, Unleashed, Stripe and PayPal, Payroll gateway, Snowflake and PostgreSQL, Power BI and Tableau, Bullhorn, JobAdder, Spott, Wisenet, and FieldRoutes, Google Sheets, FTP, Zapier, and a custom web endpoint

## FAQ

### What is Sales Cookie?

Sales Cookie is cloud sales commission software. It pulls deals from your CRM and revenue from your accounting or billing system, calculates commission against plans you configure in a visual designer, gives every payee a personal dashboard with an inquiry workflow, tracks liability and clawbacks, and exports approved payouts to payroll with a full audit trail behind it.

### How much does Sales Cookie cost?

Business is $40 per user per month and Business+ is $60 per user per month, billed monthly on active payees. There is a 14-day free trial with all features and sample data, no setup fee, no seat minimum, and cancel-anytime terms. Volume discounts are offered but not published, and the vendor configures your first incentive plan free of charge.

### Can a five-rep team actually buy it without talking to sales?

Yes. This is the clearest yes in the category. There is no minimum payee count and no platform fee, so five payees is $200 a month on Business, you start with a self-serve trial rather than a demo, and you can leave at the end of any month. Almost every competitor here requires either a demo, an annual contract, a seat minimum, or all three.

### Which CRMs and billing systems does it read, and how does it handle amendments and clawbacks?

Six CRMs natively, Salesforce, HubSpot, Pipedrive, Microsoft Dynamics, SugarCRM, and Zoho CRM, plus QuickBooks Online and Desktop, Xero, NetSuite, Chargebee, Zoho Books, and Unleashed on the billing side. Clawbacks reverse commission automatically when a defined event such as churn or non-payment occurs. Amendments are handled by true-ups, which recalculate the affected past deals and net out what was already paid rather than leaving a manual correction to remember.

### How flexible is the plan model?

More flexible than the price suggests. Quotas, tiered rates, accelerators, caps, floors, splits, manager and team overrides with dynamic crediting, ramp-ups for new hires, filter-based SPIFFs, recoverable advances with repayment, and multi-currency are all configurable plan components rather than custom code or spreadsheet formulas.

### Do reps get their own statement and can they dispute a line?

Yes. Each payee has a personal dashboard showing goals, crediting, earned commission, and what is pending versus paid, and there is an inquiry submission workflow so a disputed line is raised and tracked inside the product rather than becoming an email argument with finance.

### Does it support ASC 606 and produce an audit trail?

It keeps a searchable, exportable activity log of every user and system action, retains calculation history, preserves manual adjustments as adjustments, and tracks liability continuously, which is the underlying data ASC 606 capitalisation and amortisation work requires. The vendor also publishes a detailed compliance library on ASC 606, IFRS 15, and SOX-style controls. It is a data source for your accounting treatment rather than an accounting system, so confirm the specific cohort reporting you need during the trial.

### How long does implementation take and is it a paid engagement?

It is not a paid engagement. Trial access is instant, native connectors are self-serve, and the vendor configures your first incentive plan free. A team with one or two plans should expect days to a few weeks, against a category norm of four to twelve weeks plus a one-time implementation fee.

### When is a spreadsheet still the right tool instead of Sales Cookie?

When you have two or three payees on one flat rate with no splits, no clawbacks, and nobody asking for an accrual. Below that threshold $40 a head buys you audit and trust you do not yet need. But at $40 per payee with monthly terms, the threshold where software wins is unusually low here, and the honest answer is that most teams past five payees with any plan complexity are already past it.

### Who owns Sales Cookie?

It is operated by Ninth Floor Technologies, a privately held US company based in Spokane, Washington, with Dominic Pouzin as founder and CTO. There is no disclosed venture funding and no acquisition. That means no investor-driven repricing pressure, and also a small vendor with a thin public profile, which is worth weighing if your procurement process cares about vendor scale.

## Editorial verdict

Sales Cookie is the answer to the question this category usually refuses to answer: what does a small business actually do about commissions this month. It is the only product here you can trial with sample data, connect to Pipedrive or Zoho or QuickBooks Desktop, configure with real splits and true-ups and advances, and pay for monthly without signing a year or an implementation invoice. The engine is deeper than the packaging suggests, and liability tracking plus a real audit log put it ahead of tools that cost more. What you are trading away is polish, a planning layer, and the reassurance of a big vendor with a public trust centre. For a team of five to fifty payees whose problem is that the numbers are wrong and the reps have noticed, this is the first thing to try and quite often the last.

## SaaSTracker awards

- Best Value (Sales Commissions, Summer 2026): "The commission engine you can buy on a Tuesday and cancel in March, at $40 a user."

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Source: SaaSTracker (https://saastracker.org), an independent editorial project. This profile is compiled from public information, carries no peer reviews or paid placement, and was last reviewed 2026-08-22. Awards are judged on published criteria: https://saastracker.org/methodology