# Tactiq

> Tactiq is a browser-based AI meeting assistant that runs as a Chrome extension and transcribes Google Meet, Zoom, and Microsoft Teams calls in real time without sending a bot into the meeting; it stores text transcripts rather than audio or video, generates summaries and action items through AI credits, and pushes the output into Slack, Notion, Linear, and HubSpot through AI Workflows.

- Category: AI Meeting Note Takers (https://saastracker.org/categories/ai-meeting-notes)
- Website: https://tactiq.io
- Starting price: $0 (Free), then $8 per user per month billed annually (Pro)
- Free plan: 10 transcripts and 5 AI credits per month, with AI insights, in-meeting AI access, and transcript sharing and export included.
- Free trial: No fixed-length trial is published; the free plan is the evaluation path and needs no credit card
- Founded: 2020, HQ: Sydney, Australia, Ownership: Venture-backed
- Profile last reviewed: 2026-08-22
- Canonical profile: https://saastracker.org/products/tactiq

## Overview

Tactiq is one of the oldest bot-free note-takers still standing. It was founded in Sydney in 2020, well before the current wave of AI meeting products, and its original job was simple live captioning capture inside Google Meet. That heritage shows in the architecture: Tactiq is a Chrome extension first, not a desktop app and not a bot service. It reads the live caption and audio stream in your browser tab and turns it into a transcript as the meeting happens, which is why nothing named after a vendor ever appears in your participant list.

The extension model has consequences in both directions. On the good side, setup is genuinely thirty seconds, there is nothing to install at the operating system level, permissions are scoped to the browser, and Tactiq works on any machine where you can install Chrome. On the bad side, the meeting has to be in your browser. If your team runs Zoom or Teams through the native desktop client, you are either changing habits or using the extension's alternative capture path, and that is the single most common reason people bounce off Tactiq during a trial.

The meter is unusual for this category. Tactiq does not charge by transcription minute or by meeting. It charges by transcript count on the free tier and by AI credit everywhere. Free gives you 10 transcripts and 5 AI credits per month. Pro at $8 per user per month billed annually gives unlimited transcripts but only 10 AI credits. Team at $16.67 unlocks unlimited AI credits. That structure means a heavy meeting attendee on Pro will have a complete written record of every call and will run out of AI summarization capacity in the first week of the month, which is a deliberate upgrade lever rather than an accident.

Security posture is stronger than the price suggests. Tactiq holds SOC 2 Type II and ISO 27001, states GDPR and HIPAA compliance, does not record or retain audio at all, and says OpenAI API data is excluded from model training. Roughly 10,000 companies and more than a million Chrome Web Store installs are claimed, with a $7.3M Series A led by General Catalyst and Antler in 2024 behind it. It is a small, focused, well-audited company rather than a platform.

## How it works

1. You install the Chrome extension and grant it access to your meeting tabs, then connect Google or Microsoft calendar so Tactiq knows which events to attach transcripts to. There is no bot to authorize and no per-platform integration to approve separately.

2. When a call starts in your browser, Tactiq begins transcribing live in a side panel. You can see the running transcript, highlight lines as they are said, and ask the in-meeting AI a question mid-call without leaving the tab. Nothing is announced to the other participants.

3. After the call, one click produces a summary, action items, or a follow-up email, each consuming an AI credit. Custom AI prompts let you define your own extraction, so a recruiter can pull candidate signals and a support lead can pull defect reports from the same underlying transcript.

4. AI Workflows then route the output onwards: a summary into a Slack channel, action items into Linear, a meeting recap onto a HubSpot record, or a page into Notion. The Business tier adds an MCP server and a Claude connector in beta, so an assistant can read your transcript archive directly rather than you exporting it.

## Best for

Browser-first teams on Google Meet who want a bot-free transcript of every call for eight dollars a seat, plus consultants, recruiters, and support leads who care more about a searchable written record than about video playback or sales coaching.

## Not the right fit for

- Teams that live in the native Zoom or Microsoft Teams desktop clients rather than the browser; the extension model is the whole product and it fits awkwardly around desktop-app habits.
- Anyone who needs video or audio playback of a call, because Tactiq stores text only and deliberately keeps no recording to replay.
- Sales organizations wanting call scoring, talk-time ratios, playbook adherence, or deal risk analysis; that is conversation intelligence work and belongs with Avoma, Sybill, or Gong-class tools, not here.
- Heavy meeting attendees who plan to stay on the $8 Pro tier, because 10 AI credits a month will not cover 80 meetings and the real price for that person is the $16.67 Team tier.
- Buyers who need a Safari, Firefox, or Linux-native path, or who need to capture a meeting they are not personally sitting in.

## Features

### Bot-free live capture

The Chrome extension is the capture layer, so nothing joins the call.

- **Real-time browser transcription**: Transcription happens live in the meeting tab and appears in a side panel as people speak, so you can read back a sentence you missed without waiting for post-processing.
- **No participant bot**: Because capture is local to your browser, no vendor-named attendee appears in the roster, which matters on client calls and in meetings where a host blocks external bots.
- **No audio or video retention**: Tactiq stores the text transcript and nothing else. There is no recording sitting on a vendor server, which simplifies the privacy conversation and eliminates playback entirely.
- **Google Meet, Zoom, and Microsoft Teams**: All three major platforms are supported on every paid plan, with Google Meet historically the deepest and most reliable path.
- **Live highlighting**: Star or highlight a transcript line while it is being spoken so the moment is flagged before you forget which sentence mattered.
- **Pause automatic transcription**: Pro adds the ability to pause capture mid-call and to disable transcript notifications, which is how you keep an off-the-record segment off the record.

### AI output and credits

Everything generative runs on a credit meter, and the credit allowance is the real plan difference.

- **One-click meeting summaries**: Generates a structured recap from the transcript after the call. Each generation consumes one AI credit, which is the unit the whole pricing model turns on.
- **Action item extraction**: Pulls commitments and owners out of the conversation into a separate list rather than leaving them buried in the transcript.
- **Custom AI prompts**: Write your own extraction instruction and reuse it across meetings, so a discovery call, a candidate screen, and a stand-up each yield a different shape of output from the same engine.
- **In-meeting AI questions**: Ask a question of the live transcript while the call is still running, which is the feature people use to check what a client said ten minutes earlier without interrupting them.
- **Follow-up email drafting**: Turns the transcript into a sendable recap email so the follow-up goes out the same hour.
- **Transcript translation**: Translates a captured transcript between languages after the fact, on top of the 60-plus languages supported at capture.

### Archive, search, and sharing

The written record is the asset, and it is treated as one.

- **Searchable transcript archive**: Every transcript is retained and searchable by keyword across meetings, which is the main reason people keep the free tier running even when they never generate a summary.
- **Speaker identification**: Speakers are labelled in the transcript, drawing on the meeting platform's own participant naming rather than voice fingerprinting.
- **Share and export**: Transcripts can be shared by link or exported, and export is available even on the free plan rather than being gated behind payment.
- **Auto-share with teams**: Team tier can automatically distribute transcripts to a team workspace instead of relying on individuals to remember to share.
- **Advanced data retention**: Business adds configurable retention controls, which is the tier where the archive becomes something a compliance officer will sign off on.

### Workflows and developer surface

Where the transcript stops being a document and starts being an input.

- **AI Workflows**: Chain an extraction prompt to a destination so meeting output lands in the right tool automatically instead of being copied by hand.
- **Slack, Notion, and Linear**: Native routing into the three tools most product and engineering teams already run their week from.
- **HubSpot**: Meeting context can be pushed onto CRM records. This is note write-back rather than structured field updating, so do not confuse it with a sales tool's CRM sync.
- **Tactiq MCP (beta)**: A Model Context Protocol server on the Business tier lets an AI assistant query your transcript archive directly. Still labelled beta as of this review.
- **Claude Connector (beta)**: A dedicated Claude connector, also Business tier and also in beta, for pulling meeting context into Claude conversations.

### Security and administration

Unusually well certified for a product that starts at eight dollars.

- **SOC 2 Type II and ISO 27001**: Both certifications are held, which is rare at this price point and removes the usual objection from a security reviewer.
- **GDPR and HIPAA posture**: GDPR compliance is claimed with a data processing agreement, and HIPAA compliance is stated; Enterprise gets a curated DPA.
- **No model training on customer data**: Tactiq states that data sent to the OpenAI API is excluded from model training, and it holds no audio to train on in the first place.
- **SAML SSO**: Available from the Business tier at $29.17 per user per month, with customizable SAML on Enterprise.
- **Customer success manager**: Business includes a named CSM and Enterprise adds a dedicated account manager, which is more hand-holding than most tools offer below fifty dollars.

## Use cases

- **Consultant running client workshops on Google Meet**: Clients react badly to a recording bot in the room, but the consultant needs an accurate record of what was agreed and cannot write it down while facilitating. Outcome: Tactiq transcribes silently from the browser with nothing visible to the client, and a custom prompt turns each session into a decisions-and-owners document that goes straight into the project Notion page.
- **Recruiter screening 25 candidates a week**: Screening notes are inconsistent, and reconstructing why a candidate was passed over three weeks later means guessing. Outcome: Every screen produces a full transcript on the unlimited Pro plan, and a saved custom prompt extracts the same five signals from each one so the shortlist conversation is evidence-based rather than impressionistic.
- **Support lead capturing escalation calls**: Customer escalations happen on short notice, there is no time to configure a bot, and the engineering team needs the specifics rather than a vibe summary. Outcome: The extension is already running, the transcript captures exact error wording, and an AI Workflow files the extracted defect details into Linear before the call has fully ended.
- **Small team wanting a cheap searchable meeting record**: Five people want every internal meeting written down and findable, but nobody wants to pay twenty dollars a seat for coaching features they will never open. Outcome: Team tier at $16.67 per user gives unlimited transcripts and unlimited AI credits with auto-sharing into a shared library, and the whole thing is running before lunch because there is nothing to install beyond a Chrome extension.

## Pricing

Freemium per-seat subscription metered by transcript count on free and by AI credit on paid plans, with seat-band gating between Team and Business.

- **Free**: $0 per user per month. 10 transcripts per month; 5 AI credits per month; AI-generated insights; Share and export transcripts; In-meeting AI access. Genuinely usable for someone with a handful of important calls a month; useless for anyone in back-to-back meetings.
- **Pro**: $8 per user per month, billed annually. Unlimited transcripts; 10 AI credits per month; Disable transcript notifications; Pause automatic transcription; Everything in Free. Unlimited transcripts with a hard AI ceiling. Good if you want the written record and summarize selectively.
- **Team**: $16.67 per user per month, billed annually. Unlimited AI credits; Auto-share transcripts with teams; Priority customer support; 1 to 20 users; Everything in Pro. The tier most people who actually attend a lot of meetings need, because it removes the credit meter entirely.
- **Business**: $29.17 per user per month, billed annually. Advanced data retention controls; SAML SSO; Customer success manager; Tactiq MCP (beta) and Claude Connector (beta); 20 to 200 users.
- **Enterprise**: Custom quoted. 200-plus users; Dedicated account manager; Customizable SAML and notifications; Curated data processing agreement; Everything in Business.

Billing notes:

- Published prices are annual rates; Tactiq states annual billing saves up to 33 percent, so the monthly equivalent of Pro lands near $12 and Team near $24.
- The meter is AI credits, not minutes and not meetings. A credit is consumed per generation, so summarizing the same call twice with different prompts costs two credits.
- Team is capped at 20 users and Business starts at 20, so a company crossing that line faces a jump from $16.67 to $29.17 per seat driven by headcount rather than by needing any of the Business features.
- The free plan's constraint is transcript count, not history. Existing transcripts remain accessible, which is friendlier than vendors that truncate your archive when you downgrade.
- MCP and the Claude connector sit on the $29.17 Business tier and are both still in beta, so do not buy Business on the strength of them alone.

Value assessment: Pro at $8 is the cheapest way to get a complete, searchable, bot-free written record of every meeting you attend, and for people who mostly want the transcript that is a bargain. The catch is that the useful half of the product, the AI generation, is rationed to 10 credits at that price. Model it honestly: someone in 20 meetings a week attends roughly 80 calls a month, and if they want a summary of each one, Pro covers about an eighth of their month. That person is really buying Team at $16.67 per user per month, or about $200 a year per seat, which is still under Fireflies Business and roughly level with Granola Business while giving unlimited AI generation. Judge Tactiq at $16.67, not at $8, and it is fairly priced rather than cheap.

## Strengths

- Bot-free capture with no audio or video retained anywhere, which makes the security review short and keeps client calls free of vendor-branded participants.
- SOC 2 Type II plus ISO 27001 plus stated HIPAA compliance is an unusually complete certification stack for a product whose entry paid tier is eight dollars.
- Setup is a Chrome extension install, so there is no desktop agent, no admin package, and no operating system permission fight.
- Unlimited transcripts on the $8 Pro tier means the written archive is effectively free even before you consider AI features.
- In-meeting AI questions against the live transcript is a genuinely useful capability that most competitors only offer after the call ends.
- AI Workflows into Slack, Notion, Linear, and HubSpot cover the destinations a small product or services team actually uses.
- Backed by a $7.3M Series A from General Catalyst and Antler with a claimed million-plus extension installs, so it is neither a weekend project nor a venture rocket burning toward a pivot.

## Limitations

- Browser-only capture is a real constraint: teams using the native Zoom or Teams desktop clients will find the workflow fights their habits.
- The AI credit meter on Pro is tight enough that heavy meeting attendees are effectively pushed to the Team tier, which doubles the price.
- No stored audio or video means no playback, no demo review, and no way to check tone or exact delivery after the fact.
- No sales coaching layer at all: no scorecards, no talk-time analytics, no deal intelligence, so revenue teams need a second vendor.
- MCP and the Claude connector, the two most interesting recent additions, are both beta and both gated behind the $29.17 Business tier.
- The 20-user boundary between Team and Business is a headcount cliff rather than a feature boundary, which penalizes a growing team for growing.
- Speaker labelling depends on the meeting platform's participant naming rather than voice diarization, so a shared conference-room device produces a single ambiguous speaker.

## Comparisons

- **Tactiq vs Scribbl**: Both are bot-free Chrome extensions at a similar price, and the real difference is media. Scribbl records video and keeps it for up to a year on Pro, so you can jump to a moment in the call; Tactiq keeps text only and stores no recording at all. Tactiq counters with SOC 2 Type II, ISO 27001, in-meeting AI, and a much broader integration and workflow layer. Choose Scribbl if the playback matters, Tactiq if the compliance story and the workflow routing do.
- **Tactiq vs Superpowered**: Superpowered captures desktop audio natively on macOS and Windows, so it works with native meeting clients that Tactiq's browser extension cannot reach, and it deletes transcripts after seven days by design. But Superpowered starts at $25 a month and Tactiq at $8, and Tactiq keeps a permanent searchable archive. Pick Superpowered if you need desktop capture and want an aggressive deletion default; pick Tactiq if you want the archive and the lower price.
- **Tactiq vs Fellow**: Fellow is a meeting operating system with agendas, one-on-one templates, both bot and botless recording, 90-plus languages, and a compliance stack aimed at regulated finance. Tactiq is a single-purpose transcript engine. Fellow Team at $7 per user per month annually undercuts Tactiq Pro but caps you at 10 AI notes a month; Tactiq gives unlimited transcripts at $8. Take Fellow if you want meeting workflow and governance, Tactiq if you only want the record.
- **Tactiq vs Granola**: Granola is the better-designed product and the better writer: it merges your own typed fragments with the transcript, runs as a native app across five platforms, and charges $14 for unlimited history with API and MCP included. Tactiq is cheaper at $8, works entirely in the browser, and carries ISO 27001 alongside SOC 2. If you take notes by hand and want them finished, Granola. If you want a passive, cheap, fully certified transcript of everything, Tactiq.
- **Tactiq vs Otter.ai**: Otter is the incumbent with a large free tier, deep transcription heritage, and a bot that joins on your behalf so you do not have to attend. Tactiq refuses the bot and refuses to store audio, which is exactly what a consultant on client calls wants and exactly what someone double-booked does not. Otter also meters transcription minutes; Tactiq meters AI generations. Different constraints, so model your own month before choosing.

## Implementation

- Setup time: Under ten minutes. Install the Chrome extension, sign in with Google or Microsoft, grant calendar access, and the next browser meeting is transcribed. There is no desktop install and no bot to authorize per platform.
- Learning curve: Very low for transcription, moderate for the parts that pay off. Custom AI prompts and AI Workflows are where Tactiq gets good, and most users never open them, which is why some reviews describe it as a plain captioning tool.
- Onboarding: Fully self-serve through the Business tier; a customer success manager is included from Business upward. Enterprise adds a dedicated account manager and a curated DPA.
- Migration: There is no bulk importer for another vendor's archive, so historical transcripts stay where they are. Because Tactiq keeps no media, there is nothing to migrate on the audio side. Export is available on every tier including free, so leaving later is a matter of pulling transcripts rather than negotiating a data release.

## Platform, API & security

- Platforms: Chrome extension, Web app, Google Meet, Zoom, Microsoft Teams, MCP server (beta, Business tier)
- API: Integrations run through AI Workflows into Slack, Notion, Linear, and HubSpot rather than through a broadly documented public REST API; programmatic access to the archive is positioned through the beta MCP server and Claude connector on Business.
- Compliance: SOC 2 Type II, ISO 27001, GDPR, HIPAA compliance stated
- Data residency: No regional hosting options are advertised; transcripts are held in Tactiq's cloud and the company is headquartered in Sydney, Australia.
- SSO: SAML SSO from the Business tier, with customizable SAML configuration on Enterprise.
- Security notes: No audio or video is recorded or retained at any tier, only text transcripts. Tactiq states that data passed to the OpenAI API is not used for model training. Advanced data retention controls are a Business-tier feature, and Enterprise customers get a curated data processing agreement.

## Support

- Channels: Email support, Priority support on Team and above, Customer success manager on Business, Dedicated account manager on Enterprise
- Documentation: Help centre and feature documentation on tactiq.io covering the extension, AI credits, custom prompts, AI Workflows, and integrations.
- Community: Large Chrome Web Store user base with more than 3,000 reviews; no major official forum or community programme.

## Company

- Founded: 2020
- Founders: Nick Nikolaiev, Ksenia Svechnikova
- Headquarters: Sydney, Australia
- Ownership: Venture-backed
- Employees: Not disclosed; small team
- Funding: Approximately $7.3M raised, led by a Series A in July 2024 from General Catalyst with Antler participating.

Funding history:

- Pre-seed (2020): Not disclosed. Backed through the Antler programme in Sydney.
- Series A (2024): $7.3M. Led by General Catalyst with Antler participating; reported locally as roughly AU$11M.

Timeline:

- 2020: Founded in Sydney by Nick Nikolaiev and Ksenia Svechnikova, starting as a live caption capture tool for Google Meet.
- 2021: Expands beyond Google Meet to Zoom and Microsoft Teams while keeping the bot-free Chrome extension architecture.
- 2023: Adds generative summaries, action items, and custom AI prompts, moving from transcription utility to AI meeting assistant.
- 2024: Raises a $7.3M Series A led by General Catalyst with Antler; completes SOC 2 Type II and ISO 27001.
- 2025: Ships AI Workflows for routing meeting output into Slack, Notion, Linear, and HubSpot.
- 2026: Introduces a Tactiq MCP server and a Claude connector in beta on the Business tier, opening the transcript archive to external AI assistants.

## Integrations

Google Meet, Zoom, Microsoft Teams, Google Calendar and Microsoft calendar, Slack, Notion, Linear, HubSpot, Google Docs export, Claude via the Claude Connector (beta), MCP-compatible AI assistants (beta)

## FAQ

### What is Tactiq?

Tactiq is a Chrome extension that transcribes Google Meet, Zoom, and Microsoft Teams meetings live in your browser without a bot joining the call. It stores text transcripts only, never audio or video, and uses AI credits to generate summaries, action items, follow-up emails, and custom extractions from those transcripts.

### How much does Tactiq cost?

Free gives 10 transcripts and 5 AI credits a month. Pro is $8 per user per month billed annually with unlimited transcripts but only 10 AI credits. Team is $16.67 with unlimited AI credits for 1 to 20 users. Business is $29.17 for 20 to 200 users and adds SAML SSO, retention controls, and the beta MCP and Claude connectors. Enterprise is quoted.

### Does a bot join my meeting?

No. Capture happens inside your own browser through the Chrome extension, so no vendor-named participant appears in the roster and hosts who block external bots cannot block Tactiq. The tradeoff is that the meeting has to be running in Chrome; native desktop Zoom or Teams clients are not the natural path for this architecture.

### Does Tactiq record audio or video?

No. Tactiq keeps the text transcript and nothing else. That removes an entire category of privacy and storage risk, and it also means there is no playback: you cannot rewatch a demo, check someone's tone, or clip a moment for a coaching session.

### What does an AI credit actually cost me?

One credit is consumed per AI generation, so a summary is a credit, an action item extraction is another, and running a second custom prompt over the same call is a third. Someone in 20 meetings a week is looking at roughly 80 calls a month, which blows through Pro's 10 credits almost immediately. That person should budget for Team at $16.67 per user per month, where credits are unlimited.

### What happens to my transcripts if I downgrade?

The free plan limits how many new transcripts you can create each month rather than truncating what you already have, so your existing archive stays accessible and exportable. That is a friendlier downgrade path than tools that hide history behind the paywall, though Business-tier retention controls obviously stop applying.

### Is Tactiq secure, and does it train AI on my meetings?

Tactiq holds SOC 2 Type II and ISO 27001, states GDPR and HIPAA compliance, and offers a curated data processing agreement on Enterprise. It states that data sent to the OpenAI API is not used for model training, and since it retains no audio there is no voice data to train on. No regional data residency options are advertised, which is the main gap for EU buyers with strict hosting requirements.

### How does Tactiq handle consent in two-party recording states?

Tactiq does not manage consent for you. Because nothing joins the call, there is no automatic announcement to other participants, which shifts the disclosure obligation entirely onto you. In two-party consent jurisdictions such as California, Pennsylvania, or most of the EU, you should say at the top of the call that you are taking an AI transcript. The absence of a stored recording reduces but does not remove the exposure, since a transcript is still a record of the conversation.

### What languages does Tactiq support and how good is the non-English quality?

More than 60 languages are supported, with speaker identification and multilingual conversation handling, plus post-hoc transcript translation. Tactiq publishes no independent word error rate figures by language, and in practice quality on major European languages is solid while less common languages and heavy accents degrade noticeably. Test with your own audio before committing a non-English team.

### Can I query my past meetings with an AI assistant?

Yes, on the Business tier. Tactiq ships an MCP server and a Claude connector, both in beta as of this review, that let an AI assistant read your transcript archive directly. Below Business, cross-meeting querying is limited to keyword search plus running custom prompts against individual transcripts.

### Who owns Tactiq?

Tactiq is an independent venture-backed company founded in Sydney, Australia in 2020 by Nick Nikolaiev and Ksenia Svechnikova. It raised roughly $7.3M in a Series A led by General Catalyst with Antler participating in July 2024, and claims more than 10,000 customer companies and over a million Chrome extension installs.

## Editorial verdict

Tactiq is the pragmatic bot-free option: cheap, fast to deploy, seriously certified, and honest about what it is. If your work happens in a Chrome tab and you mainly want a permanent, searchable, audio-free record of everything you said in a meeting, nothing else gets you there for eight dollars with SOC 2 Type II and ISO 27001 behind it. Two caveats decide the purchase. First, price it at the Team tier, not Pro, because 10 AI credits a month is not a real allowance for anyone in back-to-back calls. Second, if your team lives in native desktop meeting clients, the extension architecture will grind against you every day and you should look at Superpowered or Fellow's botless desktop path instead. Within its lane it is one of the best-value products in the category.

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Source: SaaSTracker (https://saastracker.org), an independent editorial project. This profile is compiled from public information, carries no peer reviews or paid placement, and was last reviewed 2026-08-22. Awards are judged on published criteria: https://saastracker.org/methodology