Acuity Scheduling vs SimplyBook.me
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
The short answer
Both sides assessedAcuity Scheduling compared with SimplyBook.me
SimplyBook.me matches Acuity's commerce ambitions and goes further on channels (Reserve with Google, Instagram and Facebook booking, a full booking website) but meters you on bookings per month and sells capability as individually counted custom features. Acuity charges a flat price with unlimited appointments. Choose SimplyBook.me for reach and configurability on a small booking volume; choose Acuity when volume is high and you want the bill to stop moving.
SimplyBook.me compared with Acuity Scheduling
Acuity charges a flat $16 to $49 a month with unlimited appointments and no feature counting, which is far easier to predict. SimplyBook.me meters bookings and custom features but goes much further on discovery with Reserve with Google, Instagram and Facebook booking, and a full booking website. Choose Acuity when volume is high and you want the bill to stop moving; choose SimplyBook.me when being found is the harder problem than being booked.
Choose Acuity Scheduling if
Service businesses that charge for appointments and manage multiple staff or locations: salons, clinics, therapists, tutors, coaches, photographers, and studios that need prepayment, packages, memberships, and no-show control rather than a demo link.
Choose SimplyBook.me if
Consumer-facing service businesses that need to be discoverable (Reserve with Google, Instagram, Facebook, a real booking website) and that want to assemble exactly the commerce features they use, at a booking volume that fits inside a plan allowance.
Side by side
13 attributes| Attribute | Acuity Scheduling | SimplyBook.me |
|---|---|---|
| Category | Scheduling | Scheduling |
| Starting price | $16 per month billed annually ($20 month to month) (7 days trial) | €0 (Free), then €11.90 per month billed annually (Basic) (free plan available) |
| Pricing model | Flat monthly subscription across three tiers, priced by how many staff or resource calendars you run, with unlimited appointments on every plan. No free tier. | Freemium subscription metered on two axes: bookings included per month and how many optional custom features can be active at once, with providers also capped per tier. SMS, WhatsApp, AI voice, extra bookings, and a custom domain are sold separately. |
| Free plan | No | 50 bookings a month, one service provider, and one custom feature, on the core booking system with a booking website and calendar sync. |
| Free trial | 7 days, no credit card required | 14 days with access to most premium features and 50 bookings, no credit card required |
| Best for | Service businesses that charge for appointments and manage multiple staff or locations: salons, clinics, therapists, tutors, coaches, photographers, and studios that need prepayment, packages, memberships, and no-show control rather than a demo link. | Consumer-facing service businesses that need to be discoverable (Reserve with Google, Instagram, Facebook, a real booking website) and that want to assemble exactly the commerce features they use, at a booking volume that fits inside a plan allowance. |
| Setup time | A working solo booking page takes an afternoon: appointment types, hours, payment processor, and reminder wording. A multi-staff shop with packages, memberships, and location rules is closer to a week of part-time configuration, mostly spent deciding policy rather than clicking. | Half a day for a basic setup, and realistically a week for a business using the commerce features properly. The extra time is spent choosing custom features against your plan allowance and configuring the booking website, not fighting the software. |
| Learning curve | Moderate. The scheduling basics are obvious, but the commerce features have real depth, and the interaction between packages, memberships, discount codes, and appointment types rewards someone reading the documentation rather than guessing. | The steepest in this dossier. The custom feature model is powerful and unfamiliar, the settings surface is large, and the interaction between memberships, packages, coupons, and services rewards reading the documentation rather than guessing. |
| Platforms | Web app, iOS, Android, Website and Squarespace embeds, Booking page on an Acuity URL | Web app, Generated booking website with CMS, iframe, button, and contact widgets, WordPress and Joomla plugins, Reserve with Google, Facebook, and Instagram booking, Mobile apps |
| Compliance | HIPAA option on the Premium plan, GDPR, PCI handled through Stripe, Square, or PayPal | GDPR, PCI handled through the connected payment processor |
| Founded | 2006 | 2011 |
| Headquarters | New York, New York, United States (operated within Squarespace) | Cyprus, with offices in Ukraine and Iceland |
| Ownership | Owned by Squarespace, which was itself taken private by Permira in 2024 | Privately held, operated by Notando Iceland Ltd |
Strengths and limitations
Acuity Scheduling
Strengths
- The commerce layer is the deepest in this category: packages, memberships, subscriptions, gift certificates, discount codes, add-ons, and deposits all sit inside the booking flow rather than in a separate billing tool.
- Priced per business rather than per seat, so a six-person shop pays $27 a month total instead of $27 per person.
- Unlimited appointments on every tier, so a busy month never produces a surprise bill.
- Prepayment and deposits address no-shows at the root, and SMS reminders plus waitlists handle the rest, which together is the strongest no-show story available to a small service business.
Limitations
- No free plan and only a 7-day trial, which is the shortest evaluation window among the major scheduling tools.
- Branding removal, custom CSS, and API access are all Premium-only, so cosmetic control costs $49 a month.
- The API is not available below Premium, making Acuity a poor choice for anyone who wants to embed scheduling inside their own product at a small-business price.
- No inbound lead routing, qualification forms, or CRM-driven assignment, so it is unsuitable as a sales scheduling tool.
SimplyBook.me
Strengths
- Reserve with Google, Facebook, and Instagram booking put live availability where consumers actually search, which no other product in this dossier matches.
- The product generates a full booking website with a small CMS, custom pages, reviews, and a directory listing rather than a single booking page.
- The custom feature catalogue is the widest in the category, covering memberships, packages, coupons and gift cards, tickets, add-ons, resources, classes, multiple locations, and client login.
- A permanently free plan at 50 bookings a month rather than a one-week trial, which is a far more honest evaluation path than Acuity offers.
Limitations
- Two independent meters (bookings per month and active custom features) make the pricing hard to predict and hard to compare against flat-rate competitors.
- Booking overages at $4 per 100 mean the bill rises with success, which is the opposite structure from Acuity and Setmore's unlimited-appointment plans.
- SMS, WhatsApp, and AI voice are credit packs at $8 per 100, so no-show reduction carries an explicit and ongoing running cost.
- API access starts at the €49.90 Premium tier and the High Load API is Enterprise-only, making this an expensive developer platform relative to Setmore or Cal.com.
Pricing compared
Acuity Scheduling
Flat monthly subscription across three tiers, priced by how many staff or resource calendars you run, with unlimited appointments on every plan. No free tier.
- Starter$16
- Standard$27
- Premium$49
Priced per business rather than per seat, Acuity is one of the best-value products in this category for anyone running more than one calendar. Standard at $27 a month covers six staff, SMS reminders, packages, memberships, gift certificates, and waitlists, which would cost several times that in per-seat scheduling software and would still be missing the commerce layer entirely. The weak spots are the absent free tier and the Premium bundling: branding removal, custom CSS, and API access are all locked together at $49, which feels like a toll on solo operators who only want an unbranded page. If you sell appointments, the money is well spent. If you book demos, you are buying a cash register you will never open.
SimplyBook.me
Freemium subscription metered on two axes: bookings included per month and how many optional custom features can be active at once, with providers also capped per tier. SMS, WhatsApp, AI voice, extra bookings, and a custom domain are sold separately.
- Free€0
- Basic€11.90
- Standard€24.90
- Premium€49.90
- EnterpriseCustom quote
The modular model is either excellent or exasperating depending on your feature list. If the three things your business needs happen to be three custom features, Basic at €11.90 is a bargain and undercuts Acuity's entry tier while doing more. If you need memberships, packages, coupons, classes, intake forms, and multiple locations together, you are on Standard at €24.90, which is roughly Acuity Standard's price with a booking cap attached but with far better discovery through Reserve with Google and social booking. The genuine weak spot is metered communications and metered volume: SMS credits and $4-per-100 overage bookings mean the bill moves with success, and a business doing 800 bookings a month is paying to grow. Buy it for reach and configurability, not for predictability.
Editorial verdict on each
Acuity Scheduling
Acuity is the right answer for a business that sells its time and the wrong answer for a business that sells software. Everything distinctive about it lives in the commerce layer: deposits at booking, packages, memberships, gift certificates, class capacity, waitlists, and a HIPAA option, all priced per business rather than per seat, which makes $27 a month for six staff calendars genuinely cheap. The complaints are real but narrow: no free plan, a stingy 7-day trial, and a Premium tier that bundles branding removal, custom CSS, and API access together at $49 so that wanting any one of them costs you all three. If you run a salon, a clinic, a studio, or a practice, buy it and stop shopping. If you are trying to get prospects onto a demo calendar, close this page and look at Calendly, Cal.com, or HubSpot Meetings instead.
Read the full Acuity Scheduling profileSimplyBook.me
SimplyBook.me is the most capable and least predictable product in this category. Nothing else here puts live availability into Google Search results, Instagram, and Facebook simultaneously while also generating a full booking website with a CMS, and nothing else offers memberships, packages, gift cards, tickets, resources, and AI voice booking from the same catalogue. The price of that reach is complexity and metering. You are constrained on two independent axes, bookings per month and active custom features, with $4-per-100 overages and $8-per-100 SMS credits on top, which means the bill rises as the business succeeds. Buy it if discovery is your hardest problem and you are willing to spend a week learning the configuration model. If you want unlimited appointments and a bill that never moves, Acuity is the calmer purchase, and if you simply want the fundamentals for almost nothing, Setmore is the cheaper one.
Read the full SimplyBook.me profileAcuity Scheduling profile last reviewed 2026-08-22; SimplyBook.me last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.