Brevo vs Mailchimp
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
The short answer
Both sides assessedBrevo compared with Mailchimp
The clearest contrast in this category. Mailchimp bills for contacts including those who unsubscribed; Brevo bills for emails sent and does not care how many addresses you hold. At 50,000 contacts mailed monthly that is roughly $89 against roughly $450. Mailchimp has better creative tooling, deeper predictive segmentation, and vastly more integrations. Take Brevo on cost and EU hosting, Mailchimp on polish and ecosystem.
Mailchimp compared with Brevo
Brevo meters emails sent rather than contacts stored, hosts in the EU, and includes transactional sending, SMS, and a CRM on the same plan. Mailchimp has the better creative tooling, deeper predictive segmentation, and far wider third-party integration. Take Brevo if you have a large list you mail infrequently or you need EU data residency; take Mailchimp if journey building and design quality matter more than the invoice.
Choose Brevo if
European small businesses and anyone with GDPR or data-residency pressure, plus any business holding a large list it mails infrequently, and teams that want marketing email, transactional email, SMS, chat, and a light CRM on one invoice instead of five.
Choose Mailchimp if
General small businesses that need one marketing tool rather than a specialist one: service businesses, nonprofits, restaurants, local retail, and consultancies who want campaigns, a landing page, a signup form, and a welcome journey from a vendor their bookkeeper has already heard of.
Side by side
13 attributes| Attribute | Brevo | Mailchimp |
|---|---|---|
| Category | ESPs | ESPs |
| Starting price | $0 (free, 300 emails per day), then $9/mo on Starter at 5,000 emails (free plan available) | $0 (free up to 250 contacts), then about $13/mo on Essentials at 500 contacts (free plan available) |
| Pricing model | Marketing plans are metered by emails sent per month rather than by contacts stored, selected from volume bands, with prepaid non-expiring credit packs as the alternative to a subscription. SMS and WhatsApp are pay as you go by destination, and Conversations and the Sales Platform are priced separately per seat. | Self-serve tiers priced by contact band, where the billable contact count includes Subscribed, Unsubscribed, and Non-subscribed contacts but excludes Archived, Cleaned, Pending, and Deleted. Monthly email sends are capped at a multiple of contacts per plan, and exceeding either cap produces an automatic overage charge rather than a block. |
| Free plan | 300 emails per day, roughly 9,000 a month, with the Brevo logo on every email. Historically contacts were unlimited on the free plan; the 2026 pricing page now shows a contacts selector starting at 500, so confirm the current ceiling for your account. | 250 contacts, 500 emails per month capped at 250 per day, 1 audience, 1 seat, Mailchimp branding required, no send scheduling, and no multi-step automation. Cut from 500 contacts and 1,000 sends in January 2026. |
| Free trial | No fixed trial; the free plan at 300 emails a day is the evaluation path, unlocked after account validation | 14 days on Standard; the free plan otherwise serves as the evaluation path |
| Best for | European small businesses and anyone with GDPR or data-residency pressure, plus any business holding a large list it mails infrequently, and teams that want marketing email, transactional email, SMS, chat, and a light CRM on one invoice instead of five. | General small businesses that need one marketing tool rather than a specialist one: service businesses, nonprofits, restaurants, local retail, and consultancies who want campaigns, a landing page, a signup form, and a welcome journey from a vendor their bookkeeper has already heard of. |
| Setup time | A day, with one caveat unique to Brevo: new accounts go through a validation review before sending is unlocked, so you cannot sign up and send within the hour the way you can elsewhere. Budget for that. Once unlocked, list import, template setup, and a first campaign are straightforward, and pointing an application at the SMTP relay is a fifteen-minute job. | An hour to a first campaign. Account creation, a CSV import or store connector, a template, and a send is genuinely same-day work, and the interface assumes no prior marketing knowledge. Building a proper branching journey with considered segmentation is a one to two week project. |
| Learning curve | Low to moderate. Campaigns and lists are conventional. The two things that take adjustment are thinking in emails sent rather than contacts stored when planning cost, and navigating a product surface that spans marketing, transactional, chat, and CRM, which makes the interface busier than a single-purpose ESP. | Low for campaigns, moderate for journeys. The concept people trip over is audiences versus tags versus segments, because the intuitive move (one audience per customer type) is exactly the wrong one and doubles your bill. The second thing people learn late is archiving, which is the difference between a controlled invoice and a creeping one. |
| Platforms | Web application, iOS and Android apps, SMTP relay, WordPress, WooCommerce, Shopify, and Magento plugins | Web application, iOS and Android apps, Email builder with custom HTML support |
| Compliance | ISO 27001:2022 certified, GDPR-native with a published DPA, B Corp certified since May 2025, CCPA and CASL support claimed | SOC 2 Type II (annual), GDPR with a published DPA and 2021 SCCs, EU-US Data Privacy Framework, CCPA and CPRA, CAN-SPAM and CASL enforced in the terms |
| Founded | 2012 | 2001 |
| Headquarters | Paris, France | Atlanta, Georgia, United States |
| Ownership | Private, majority-backed by General Atlantic and Oakley Capital following a December 2025 buyout; not publicly listed | Owned by Intuit, acquired November 2021 for approximately $12 billion |
Strengths and limitations
Brevo
Strengths
- Billing by emails sent rather than contacts stored is a structural advantage for anyone with a large list and modest send frequency, and it eliminates the dead-weight contact problem outright.
- Transactional email and an SMTP relay ride the same plan as marketing sends, so one vendor covers both password resets and newsletters without a second subscription.
- Genuine breadth: SMS, WhatsApp, push, landing pages, live chat with a shared inbox, and a sales CRM with deal pipelines, all sharing one contact database.
- The strongest European compliance posture in this category: French company, EU data centers by default, ISO 27001:2022 certified, B Corp since 2025, and AI agents running on Brevo's own EU infrastructure.
Limitations
- The send meter penalizes high-frequency senders. A small list mailed daily costs more on Brevo than on a flat contact-priced plan, which is the exact inverse of its strength.
- The 2026 lineup puts a $499 Professional tier directly above an $18 Standard tier, which is a severe cliff, and it moved web push, popups, automatic IP warmup, and phone support up into it.
- The historically unlimited contacts position now appears qualified by a contacts selector on the pricing page, so the flagship claim needs checking against your own plan.
- Charging separately to remove the Brevo logo on the Starter plan is a poor look at a $9 price point.
Mailchimp
Strengths
- Genuine breadth in one account: campaigns, branching journeys, landing pages, forms, surveys, ads, SMS, and ecommerce reporting without assembling a stack.
- The Customer Journey Builder on Standard is a real automation tool with conditional branching, splits, goals, and cross-channel steps.
- Creative tooling is the best in the small-business tier, with a Creative Assistant that builds on-brand designs from your website and a shared Content Studio asset library.
- Predictive lifetime value and purchase likelihood, plus send time optimization, are capabilities most competitors at this price do not offer at all.
Limitations
- Unsubscribed and non-subscribed contacts count toward the bill unless you archive them, which is the least defensible billing decision in this category.
- Exceeding the contact or send cap produces an automatic overage charge rather than a block or a warning, so surprise invoices are a structural feature rather than an accident.
- Expensive at scale relative to every direct competitor, with third-party-tracked increases of roughly 43 to 92 percent on Standard since 2022 and no published historical pricing.
- The free plan was cut in January 2026 to 250 contacts and 500 monthly sends, which makes it a demo rather than a viable starting plan.
Pricing compared
Brevo
Marketing plans are metered by emails sent per month rather than by contacts stored, selected from volume bands, with prepaid non-expiring credit packs as the alternative to a subscription. SMS and WhatsApp are pay as you go by destination, and Conversations and the Sales Platform are priced separately per seat.
- Free$0
- Starter$9 at 5,000 emails, about $29 at 20,000, about $39 at 40,000, about $69 at 100,000
- Standard (formerly Business)$18 at 5,000 emails, about $65 to $69 at 20,000, about $129 at 100,000
- Professional$499
- EnterpriseQuoted
Brevo is the best-value general-purpose ESP in this category for a specific and common shape of business: one holding a large list it mails occasionally. At 50,000 contacts mailed monthly you are looking at roughly $89 a month on Standard against roughly $450 on Mailchimp Standard and considerably more on Klaviyo, and that gap only widens as the list grows without the send frequency growing with it. Bundling transactional email, an SMTP relay, SMS, WhatsApp, chat, and a light CRM into the same account compounds the saving by removing subscriptions rather than discounting one. The value case weakens for high-frequency senders, where the send meter punishes exactly what a contact meter rewards, and the new $499 Professional tier is a jarring cliff above $18 Standard that will push some growing accounts into a decision they did not expect. For EU buyers, the ISO 27001 certification and EU-default hosting are worth real money on their own.
Mailchimp
Self-serve tiers priced by contact band, where the billable contact count includes Subscribed, Unsubscribed, and Non-subscribed contacts but excludes Archived, Cleaned, Pending, and Deleted. Monthly email sends are capped at a multiple of contacts per plan, and exceeding either cap produces an automatic overage charge rather than a block.
- Free$0
- EssentialsAbout $13 at 500 contacts, about $110 at 10,000, about $385 at 50,000
- StandardAbout $20 at 500 contacts, about $135 at 10,000, about $450 at 50,000
- PremiumAbout $350 at 10,000 contacts, about $815 at 50,000
Mailchimp is no longer the value choice and has not been for several years. What you are buying now is breadth and familiarity: a competent journey builder, real predictive segmentation, landing pages, forms, surveys, ads, and SMS in one account from a vendor everyone recognizes, backed by Intuit. For a general small business with a list under about 5,000 that wants one tool and no specialist learning curve, Standard is defensible. Above roughly 10,000 contacts the arithmetic turns against it hard, because MailerLite and EmailOctopus deliver the core job for a fraction of the price, Brevo does not charge for stored contacts at all, and Klaviyo does ecommerce properly. Add the inclusive contact meter and the silent overage billing and Mailchimp is the platform most likely in this category to cost more than the buyer planned.
Editorial verdict on each
Brevo
Brevo is the value pick in this category, and unusually its value comes from a structural pricing decision rather than from being a cheaper version of the same thing. Charging for emails sent instead of contacts stored genuinely changes what a small business can afford to do with a large list, and bundling transactional email, an SMTP relay, SMS, WhatsApp, chat, and a light CRM on top removes subscriptions rather than discounting one. For European buyers the ISO 27001 certification and EU-default hosting are worth money on their own. The weaknesses are real: an unremarkable editor, no meaningful ecommerce attribution, a logo-removal upsell that should not exist at $9, no published SOC 2 or HIPAA, and a 2026 repackaging that opens a punishing gap between $18 Standard and $499 Professional. Buy Brevo if you hold a big list you mail occasionally, if you need transactional and marketing email from one vendor, or if EU data residency is a requirement rather than a preference. Look elsewhere if you mail a small list daily, or if ecommerce revenue attribution is the job.
Read the full Brevo profileMailchimp
Category LeaderMailchimp is a competent, broad, well-supported marketing platform that most small businesses will find perfectly usable and increasingly hard to justify on price. The Customer Journey Builder is genuinely good, the creative tooling is the best in its tier, and the predictive segmentation is a real capability rather than a marketing claim. Against that sits an inclusive contact meter that bills you for people who unsubscribed, overage charges that appear without warning, a free plan that was gutted in January 2026, and years of steep price increases. Buy it if you want one recognized tool covering campaigns, journeys, pages, forms, and ads for a general small business under roughly 10,000 contacts, and archive aggressively from day one. If you run a store, look at Klaviyo or Omnisend; if you mail a big list occasionally, look at Brevo; if you just want good email cheaply, look at MailerLite. Mailchimp is no longer the default answer, only the default assumption.
Read the full Mailchimp profileBrevo profile last reviewed 2026-08-22; Mailchimp last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.