The everything-platform of meeting AI, metered by minutes and credits
Fireflies.ai is an AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, dialers, and uploaded audio files in more than 100 languages, then layers conversation intelligence, a cross-meeting Q&A assistant called AskFred, 200-plus prepackaged AI Skills, voice agents, and an email assistant on top, with more than 200 integrations and an MCP server for external AI tools.
Overview
Fireflies is the oldest company in this category by some distance, founded in 2016 by Krish Ramineni and Sam Udotong before AI notetaking was a category at all. That head start shows in surface area: where Granola is a notepad and Fathom is a notetaker, Fireflies is a platform with transcription, conversation intelligence, an assistant, voice agents, an email assistant, task management, and a couple of hundred integrations bolted into one subscription.
The breadth cuts both ways. Fireflies covers meeting sources nobody else bothers with, including dialers like Aircall and RingCentral, uploaded MP3 and MP4 files, and a notetaker bot you can summon by email, and it transcribes in more than 100 languages with auto-detection. It also carries more product sprawl than any competitor here, and the customer-count claims are inconsistent across the vendor's own pages: the homepage cites more than 1 million companies while the about page cites more than 500,000.
Pricing is the thing to read carefully. Fireflies is the only major vendor in this category metering two separate resources: storage minutes and AI credits. The free tier gives a whole team 400 minutes of storage and 20 credits; Pro at $10 per seat annually raises that to 8,000 minutes per seat; unlimited storage arrives on Business at $19 annually. That structure makes Fireflies look extremely cheap on the annual sticker price and considerably less cheap once a real team's usage is modelled.
Best for
Multilingual teams and startups that want one vendor covering transcription, conversation intelligence, task routing, and automation across sales, recruiting, and support, and who are willing to model minute and credit consumption rather than buying on the headline price.
Not the right fit for
- Anyone who objects to a bot appearing in client meetings; Fireflies is fundamentally bot-based, and if a silent local capture is a requirement, Granola or Circleback fit better.
- Teams that want a small, focused product; Fireflies ships voice agents, an email assistant, AI Skills, and a task manager alongside notetaking, and the surface area takes real effort to navigate.
- Budget-sensitive teams that record heavily on the free or Pro tier; 400 minutes per team on Free and 8,000 minutes per seat on Pro are storage caps, and unlimited only arrives at $19 per seat annually.
- Buyers who want simple, single-axis pricing; the twin meters of storage minutes and AI credits make the real monthly cost harder to forecast than any competitor in this set.
How it works
- 1
You connect a calendar and Fireflies dispatches its notetaker bot to scheduled meetings on Zoom, Google Meet, or Microsoft Teams. If you would rather not automate it, you can invite the bot by email to a specific call, use the Chrome extension for Google Meet, capture from mobile apps, or simply upload an existing MP3, MP4, WAV, or M4A file, which is how most competitors' coverage gaps get filled.
- 2
The transcript arrives with speaker recognition and, in the vendor's claim, around 95 percent accuracy, across more than 100 languages with automatic language detection. Business tier adds a multi-language mode for meetings that switch between languages mid-conversation, which is a genuine differentiator for teams operating across regions.
- 3
Post-call, Fireflies generates an overview, bullet-point notes, and action items, and then offers considerably more: AskFred answers questions across your meeting archive, 200-plus AI Skills apply prepackaged extraction prompts for specific industries and roles, Soundbites cut shareable clips, and conversation intelligence scores sentiment, talk-time ratios, and tracked topics for coaching and QA.
- 4
Everything then flows outward. More than 200 integrations cover CRM (Salesforce, HubSpot), project tools (Asana, Trello), applicant tracking (Greenhouse, Lever), and Slack, with a rules engine on Enterprise for conditional routing and an MCP server so Claude, ChatGPT, and coding agents can query meeting data directly. Unlimited integrations start at Pro, so the free tier is deliberately walled off from the workflow layer.
Feature breakdown
29 features in 5 modulesCapture and transcription
The widest set of meeting sources in the category.- Notetaker bot for Zoom, Meet, and Teams
- Calendar-triggered or invited by email to a specific call, so you can automate everything or opt in per meeting.
- 100-plus language transcription
- Automatic language detection across more than 100 languages, the broadest coverage among the mainstream notetakers and a real reason non-English teams choose Fireflies.
- Multi-language mode
- Business tier handles meetings that switch languages mid-conversation, rather than forcing one language per call.
- Speaker recognition
- Per-speaker attribution in the transcript, with a vendor-claimed accuracy of around 95 percent.
- Audio and video upload
- MP3, MP4, WAV, and M4A files can be uploaded and transcribed, which covers recorded calls, webinars, and interviews Fireflies never attended.
- Dialer capture
- Integrations with Aircall and RingCentral bring phone calls into the same archive as video meetings.
- Chrome extension, mobile, and desktop apps
- Google Meet extension plus iOS, Android, and desktop applications for capture and review.
AI notes and assistants
Where Fireflies spends most of its product energy.- AI summaries
- Overview, bullet-point notes, action items, and custom note formats generated after each call; unlimited AI summaries are included even on the free tier.
- AskFred
- Conversational Q&A across your meeting archive, available from the free tier, which is more generous than most competitors' equivalent feature gating.
- Live Assist
- Real-time suggestions surfaced while a meeting is still running rather than only after it ends.
- 200-plus AI Skills
- Prepackaged extraction prompts for role and industry specific outputs, so you are not writing your own prompt library from scratch. Available from Pro.
- Voice Agents
- Pro-tier AI voice agents, an area none of the pure notetakers in this category attempt.
- Email Assistant
- Drafts and manages follow-up correspondence off the back of meetings; a Pro-tier feature.
- Soundbites
- Cut and share short audio clips from a call, useful for passing a customer quote to product or marketing.
Conversation intelligence
The analytics layer that arrives on Business.- Sentiment analysis
- Scores tone across a call, aggregated for trend analysis across a rep or an account.
- Talk-time tracking
- Speaker ratios per call and per rep, the standard input for coaching conversations.
- Topic trackers
- Flags when defined topics (a competitor, a pricing objection, a compliance question) appear across the team's calls.
- Team analytics for admins
- Aggregate dashboards over the team's meeting activity and conversation metrics, gated to Business and above.
- User groups and public meeting access
- Business-tier organizational controls for segmenting a larger team and sharing meetings beyond it.
Workflow and integrations
More than 200 connectors, plus a rules engine for the top tier.- CRM sync
- Salesforce and HubSpot integrations push notes and action items onto the relevant records.
- Recruiting stack connectors
- Greenhouse and Lever integrations make Fireflies genuinely useful for interview capture, a use case most competitors ignore.
- Project and task tools
- Asana, Trello, and Slack connectors, plus a built-in action items task manager from the Pro tier.
- Rules engine
- Enterprise-only conditional automation for routing meetings, notes, and data based on defined criteria.
- MCP server
- A Model Context Protocol endpoint that lets Claude, ChatGPT, and coding agents such as Devin query meeting data directly.
Security and administration
Unusually complete for a company this size, with the compliance features concentrated on Enterprise.- SOC 2 Type II, GDPR, and HIPAA
- Full compliance set, though HIPAA specifically is listed as an Enterprise-tier capability rather than a universal one.
- Zero data retention for AI training
- The vendor states customer data is not retained for model training.
- SSO and SCIM
- Single sign-on and automated user provisioning on the Enterprise tier.
- Audit logs and super admin role
- Enterprise administration controls for organizations that need traceability over who accessed which meeting.
- Private storage and custom retention
- Enterprise customers can specify private storage and custom data retention windows, including a transcript and summary only mode that discards media.
Use cases
4 documentedStartup selling across multiple language markets
Calls run in English, Spanish, and Portuguese, sometimes switching mid-conversation, and the current notetaker mangles anything that is not English.
Fireflies transcribes in more than 100 languages with auto-detection, and Business-tier multi-language mode handles calls that switch languages, so the whole team works from one archive rather than one tool per region.
Recruiting lead running a hiring loop
Interview feedback is written from memory hours later, panel members disagree about what a candidate actually said, and nothing flows into the ATS.
The bot captures every interview, AI Skills extract structured evaluations, and the Greenhouse or Lever integration attaches notes to the candidate record automatically.
Sales manager coaching three reps
No visibility into call quality beyond anecdote, and no data on whether reps are talking too much or missing discovery questions.
Business-tier conversation intelligence provides talk-time ratios, sentiment trends, and topic trackers per rep, with Soundbites for sharing the moments worth discussing in a one-to-one.
Support or customer success team using a dialer
Half the customer conversations happen on Aircall or RingCentral rather than Zoom, so the meeting archive has a hole in it exactly where the escalations live.
Dialer integrations bring phone calls into the same transcript archive as video meetings, and AskFred can then query across both.
Pricing
from $0 (Free), then $10 per user per month billed annually (Pro; $18 monthly)Per-seat subscription across four tiers, metered on two axes: storage minutes and monthly AI credits. Annual billing is roughly 35 to 45 percent cheaper than monthly.
| Plan | Price | Includes |
|---|---|---|
| Free | $0 per user per month |
The 400-minute storage cap applies to the whole team, not per seat, so a two-person startup will exhaust it inside a fortnight of real usage. |
| Pro | $18 per user per month ($10 per user per month billed annually) |
At $10 annually this is the cheapest capable paid tier in the category, provided 8,000 minutes per seat is enough. |
| Business | $29 per user per month ($19 per user per month billed annually) |
Marked most popular by the vendor, and the first tier where the analytics pitch is actually delivered. |
| Enterprise | $39 per user per month, annual billing only |
|
Billing notes
- Annual billing is a large discount, roughly 44 percent on Pro ($10 versus $18) and 34 percent on Business ($29 versus $19 the other way round, so $19 annual against $29 monthly).
- Enterprise is annual-billing only, with no monthly option published.
- Two meters run at once: storage minutes and monthly AI credits. Credits are per user and scale from 20 on Free and Pro to 50 on Enterprise, so the AI-heavy features are rationed on cheaper tiers.
- The free plan's 400 minutes is a team-wide pool rather than per seat, which makes it a trial in practice, not a free product.
- HIPAA compliance is an Enterprise-tier capability, not a baseline one, which matters for healthcare startups shopping at the bottom of the price list.
- Prices are the published US figures as of August 2026.
Value assessment: On sticker price Fireflies is the cheapest capable product here: $10 per seat annually for video recording, an email assistant, voice agents, AI Skills, a task manager, and unlimited integrations undercuts everything except Granola's Business tier, and it does considerably more. The complication is the metering. Storage minutes and AI credits are two forecasting problems most buyers will not do properly, the 400-minute free pool is team-wide rather than per seat, and unlimited storage costs $19 a seat. Model your actual meeting hours before comparing this to a flat-fee rival; if your usage is modest and multilingual, Fireflies is outstanding value, and if it is heavy, price Business rather than Pro.
Strengths & limitations
Strengths
- The broadest capture coverage in the category: bots for the major platforms, email invitation, Chrome extension, mobile and desktop apps, dialer integrations, and file upload.
- More than 100 transcription languages with auto-detection, plus a multi-language mode for calls that switch mid-conversation, which no competitor here matches.
- Pro at $10 per seat annually is remarkable capability per dollar, including video recording, AI Skills, voice agents, and unlimited integrations.
- AskFred and unlimited AI summaries are available on the free tier, so the assistant is not held hostage to an upgrade.
- Over 200 integrations, including recruiting-stack connectors like Greenhouse and Lever that make it credible outside sales use cases.
- Full compliance set (SOC 2 Type II, GDPR, HIPAA) with private storage, custom retention, audit logs, and a transcript-only mode for organizations that cannot keep media files.
- Ten years of operating history and reported unicorn status give it more durability than most vendors in a category this young.
Limitations
- Dual metering on storage minutes and AI credits makes real cost hard to forecast, and the free tier's 400-minute pool is shared across the entire team rather than per user.
- Bot-based capture only; there is no silent local-capture mode, so client-facing teams who object to a visible participant have no option here.
- Product sprawl is real: voice agents, an email assistant, a task manager, 200-plus AI Skills, and conversation intelligence in one subscription means an unavoidable navigation cost and inconsistent polish across surfaces.
- Customer-count claims are inconsistent across the vendor's own pages, more than 1 million companies on the homepage against more than 500,000 on the about page, which is not a great signal for a data-driven buyer.
- The features that justify Fireflies as a coaching or analytics platform (conversation intelligence, team analytics, multi-language mode) all sit on Business, so the cheap-tier reputation does not survive the actual purchase decision for sales teams.
- HIPAA is Enterprise-only at $39 per seat annually, which is a steep entry for a small healthcare startup that just needs a compliant notetaker.
Head-to-head comparisons
3 alternativesFireflies.ai vs Fathom
from $0 (Free plan, unlimited recording and transcription)Fathom's free tier includes unlimited recording and transcription with no minute cap, while Fireflies caps free storage at 400 minutes across the whole team. Fireflies answers with 100-plus languages against Fathom's 38, plus dialer capture, file upload, recruiting integrations, and voice agents. English-only startups optimizing for a free plan should take Fathom; multilingual or multi-department teams wanting one platform should take Fireflies.
Full Fireflies.ai vs Fathom comparisonFireflies.ai vs Granola
from $0 (Basic), then $14 per user per month (Business)Granola is a focused, bot-free notepad at $14 a seat with no meters and exceptional note quality; Fireflies is a metered platform at $10 to $19 a seat that does transcription, analytics, voice agents, and automation. Choose Granola if meetings are conversations you attend and you want the best-written notes for the least complexity; choose Fireflies if you need multilingual coverage, recorded video, phone-call capture, or coaching analytics that Granola simply does not build.
Full Fireflies.ai vs Granola comparisonFireflies.ai vs tl;dv
from EUR 0 (Free), then EUR 216 per seat per year for Pro (EUR 18 per month equivalent; EUR 29 billed monthly)Both are bot-based platforms with sales ambitions, but they diverge on breadth versus coaching: Fireflies transcribes 100-plus languages, captures dialer calls and uploaded files, and starts at $10 a seat annually while metering storage minutes and AI credits; tl;dv covers 30-plus languages with no meters and adds playbook adherence scoring, coaching clips, and scheduled multi-meeting reports, billed in euros. Take Fireflies for capture and language breadth; take tl;dv for a European sales team that wants coaching depth and predictable per-seat pricing.
Full Fireflies.ai vs tl;dv comparisonImplementation & onboarding
- Setup time
- Fifteen minutes for basic capture: connect a calendar, confirm which meetings the bot should join, and install the Chrome extension if you use Google Meet. Configuring CRM field mapping, AI Skills, and topic trackers adds a few hours.
- Learning curve
- Moderate, and higher than any other product in this set purely because of surface area. The transcription and summary layer is immediately obvious; AI Skills, conversation intelligence, the rules engine, and voice agents each need their own learning session.
- Onboarding
- Self-serve through Business, with a help center and in-app guidance. Enterprise adds a dedicated account manager. No mandatory implementation fee at any tier.
- Migration notes
- Uniquely in this category, Fireflies can ingest your history: audio and video files from another tool can be uploaded and transcribed, so a partial archive migration is possible where competitors offer none. Exporting out is available from Pro upward, where transcripts, summaries, and recordings become downloadable. Note that download rights are a paid feature, so evaluate on Pro rather than Free if exit portability matters.
Platform, API & security
- Platforms
- Web appDesktop applicationiOS and Android appsChrome extension for Google MeetZoom, Google Meet, and Microsoft TeamsAircall and RingCentral dialersMCP server
- API
- API and webhook access with more than 200 integrations, plus a Fireflies MCP server consumed by Claude, ChatGPT, and coding agents such as Devin. An Enterprise rules engine adds conditional server-side automation.
- Compliance
- SOC 2 Type IIGDPRHIPAA (Enterprise tier)Zero data retention for AI training
- Data residency
- Private storage is offered as an Enterprise feature; specific regional hosting options are not published.
- SSO
- SSO and SCIM provisioning on the Enterprise tier.
- Security notes
- Enterprise adds audit logs, a super admin role, custom data retention, and a transcript and summary only mode that discards media, which is a useful control for organizations that cannot store call recordings.
Support & resources
- Channels
- Email and in-app supportHelp centerDedicated account manager on Enterprise
- Documentation
- Extensive help center covering capture methods, integrations, AI Skills, and conversation intelligence, plus API and MCP documentation.
- Community
- Large user base with an active third-party review presence; no single dominant official forum.
Company
- Founded
- 2016
- Headquarters
- Miami, Florida, United States (previously Pleasanton, California), with a distributed team across 20 countries and 47 cities
- Ownership
- Venture-backed
- Founders
- Krish Ramineni (CEO), Sam Udotong (CTO)
- Employees
- Approximately 100 to 121 (third-party estimates, 2026)
- Funding
- Approximately $19M raised across four rounds from investors including Canaan and Khosla Ventures, with a reported $1B valuation.
Funding history
| Round | Amount | Year | Notes |
|---|---|---|---|
| Seed and early rounds | Part of approximately $19M total | 2019 | Backers include Canaan and Khosla Ventures. |
| Later round | Not disclosed | 2025 | Reported to have taken the company to a $1B valuation on a comparatively small amount of total capital raised. |
Timeline
- 2016Founded by Krish Ramineni and Sam Udotong, who met at the University of Pennsylvania and MIT, years before AI notetaking was a recognized category.
- 2019Raises early venture funding from investors including Canaan and Khosla Ventures and establishes the notetaker bot as its core capture model.
- 2023Adds conversation intelligence, AskFred, and an expanding integration catalogue, positioning against dedicated revenue intelligence tools.
- 2025Reported to reach a $1B valuation on roughly $19M total raised, and relocates its headquarters to Miami while running a distributed team across 20 countries.
- 2026Ships an MCP server for Claude, ChatGPT, and coding agents, adds voice agents and an email assistant, and claims use across hundreds of thousands of companies.
Integrations
- Zoom
- Google Meet
- Microsoft Teams
- Salesforce
- HubSpot
- Slack
- Asana
- Trello
- Greenhouse
- Lever
- Aircall
- RingCentral
- Claude, ChatGPT, and Devin via MCP
- 200-plus integrations overall (vendor count)
Frequently asked questions
10 questionsWhat is Fireflies.ai?
Fireflies.ai is an AI meeting assistant that records, transcribes, and summarizes calls across Zoom, Google Meet, Microsoft Teams, dialers, and uploaded audio files in more than 100 languages. Beyond notes it offers conversation intelligence, a cross-meeting Q&A assistant called AskFred, 200-plus AI Skills, voice agents, an email assistant, and more than 200 integrations.
Is the Fireflies free plan actually free forever?
Yes, but the constraint is sharper than it looks. Transcription and AI summaries are unlimited, and AskFred is included, but storage is capped at 400 minutes for the entire team, not per seat, and you get 20 AI credits. A two-person startup doing real customer calls will hit that ceiling within a couple of weeks.
How much does Fireflies cost?
Pro is $18 per user per month, or $10 billed annually, with 8,000 minutes of storage per seat. Business is $29 per user per month, or $19 annually, with unlimited storage and conversation intelligence. Enterprise is $39 per user per month on annual billing only and adds SSO, SCIM, audit logs, HIPAA, and private storage.
What are Fireflies AI credits?
Credits are a monthly per-user allowance that meters the AI-heavy features, separate from the storage-minute meter. Free and Pro both include 20 credits, Business 30, and Enterprise 50. Because storage and credits are metered independently, forecasting Fireflies' real monthly cost takes more work than any other product in this category.
How many languages does Fireflies support?
More than 100, with automatic language detection, which is the widest coverage among mainstream AI notetakers. The Business tier adds a multi-language mode for calls that switch between languages mid-conversation. For comparison, Fathom supports 38 languages and tl;dv supports more than 30.
Can Fireflies transcribe phone calls and uploaded recordings?
Yes to both. Integrations with Aircall and RingCentral bring dialer calls into the archive, and you can upload MP3, MP4, WAV, and M4A files for transcription. That upload path also makes Fireflies the only tool in this set that can partially ingest a historical archive from another vendor.
Does Fireflies join meetings as a bot?
Yes. Fireflies is bot-based, appearing as a named participant in the call, though you can control whether it joins automatically or only when invited by email. There is no silent local-capture mode. Teams that need a bot-free option should look at Granola or Circleback instead.
Is Fireflies HIPAA compliant?
HIPAA compliance is listed as an Enterprise-tier capability at $39 per user per month on annual billing, not a baseline feature. SOC 2 Type II and GDPR compliance apply more broadly, and the vendor states that customer data is not retained for AI model training. Healthcare startups should budget for Enterprise rather than assuming the cheaper tiers qualify.
Who founded Fireflies.ai and how big is the company?
Fireflies was founded in 2016 by Krish Ramineni and Sam Udotong, who met at the University of Pennsylvania and MIT. It is headquartered in Miami with a distributed team across 20 countries, employs roughly 100 to 121 people by third-party estimates, and has raised about $19M while reportedly reaching a $1B valuation.
Fireflies or Fathom for a small startup?
If your calls are in English and cost is the deciding factor, Fathom's free tier is better because recording and transcription are unlimited with no minute cap. If you need more than 38 languages, want to capture dialer calls or uploaded files, or expect to use the same tool for recruiting and support as well as sales, Fireflies covers materially more ground for $10 a seat annually.
Editorial verdict
Fireflies is the most capable product in this category and the hardest to price. Nothing else here captures from as many sources, transcribes as many languages, or ships as much adjacent machinery, and Pro at $10 a seat annually is genuinely startling value if your usage fits inside 8,000 minutes. But the twin meters on storage and AI credits, the team-wide 400-minute free pool, and the concentration of the analytics story on Business mean the headline price is not the price. Buy it for multilingual coverage, capture breadth, and one-vendor consolidation across sales, recruiting, and support, and do the usage arithmetic before you sign. Teams who want a small, elegant, unmetered tool will be happier with Granola, and teams who object to bots in customer calls should not shortlist Fireflies at all.
Written by the SaaSTracker editorial team. Awards, when shown, are judged against the published criteria in our methodology.
Awards & badges
1 heldFireflies.ai holds 1 award from the SaaSTracker editorial program. Badges may be displayed by the vendor; each embed links back to this profile.
Category Leader · AI Meeting Note Takers
“The broadest platform in meeting AI: transcription, search, AI apps, and integrations that reach every corner of the small-business stack.”
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