Is Avoma or Insight7 cheaper?

Avoma starts at $19 per seat per month (Startup, billed annually) (14 days trial). Insight7 starts at Free plan available, then $99 per month (Pro) (free plan available).

Avoma vs Insight7

An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.

The short answer

Editorial assessment

Insight7 compared with Avoma

Avoma is the sales meeting platform: methodology scorecards, semantic trackers, dialer capture, and a revenue intelligence module from $19 a seat plus $29 modules, all aimed at a quota-carrying team. Insight7 scores every conversation for quality and compliance, adds live agent assist and roleplay, and carries HIPAA. Avoma for a sales floor with a pipeline to manage, Insight7 for a service floor with a regulator to satisfy.

Choose Avoma if

Sales and customer success teams between roughly 5 and 100 seats that want real methodology-based call scoring, competitor and objection tracking, and deal risk alerts, and would rather assemble those from priced modules than sign an enterprise contract to get them.

Choose Insight7 if

Support, customer service, services, and inside-sales teams with a genuine quality assurance or compliance obligation, particularly in financial services, healthcare, and other regulated sectors where sampling a small percentage of calls is not defensible.

Side by side

13 attributes

Attribute	Avoma	Insight7
Category	Call Coaching	Call Coaching
Starting price	$19 per seat per month (Startup, billed annually) (14 days trial)	Free plan available, then $99 per month (Pro) (free plan available)
Pricing model	Per-seat base subscription in three tiers with seat ceilings, plus separately priced per-seat add-on modules for conversation intelligence, revenue intelligence, and lead routing. Viewers and collaborators are free.	Freemium subscription across three published tiers plus custom Enterprise, metered by number of call or transcript analyses and project analyses per month, with a user count included in each tier rather than sold per seat.
Free plan	No	A free tier with basic features and no credit card required, intended for evaluation rather than production QA.
Free trial	14 days on the Organization plan with all add-ons enabled, no credit card required	No fixed-length trial; a free plan with basic features and no credit card required serves as the evaluation path
Best for	Sales and customer success teams between roughly 5 and 100 seats that want real methodology-based call scoring, competitor and objection tracking, and deal risk alerts, and would rather assemble those from priced modules than sign an enterprise contract to get them.	Support, customer service, services, and inside-sales teams with a genuine quality assurance or compliance obligation, particularly in financial services, healthcare, and other regulated sectors where sampling a small percentage of calls is not defensible.
Setup time	A day for capture, a week for the coaching layer. Calendar, conferencing, and CRM connections take under an hour; building scorecards that reflect your actual sales process and tuning trackers so they do not fire constantly is the work that takes real time.	A day or two to connect conversation sources and start scoring. Configuring the quality and compliance criteria properly is the real work and should involve whoever owns the existing QA form, since the output is only as good as the rubric.
Learning curve	Moderate to high for admins because of the product's breadth, low for reps. The scorecard builder and tracker configuration are the two places where an unprepared buyer stalls, and using a stock MEDDICC or SPICED template as a starting point is the shortcut.	Moderate. QA leads adapt quickly because the concepts map onto scorecards they already use. The breadth of the platform, spanning QA, coaching, roleplay, live assist, and revenue intelligence, means new users need a clear idea of which parts they are adopting first.
Platforms	Web app, Chrome extension, Mobile access, Zoom, Google Meet, and Microsoft Teams bots, Dialer integrations	Web app, Mobile app, Zoom, Google Meet, Microsoft Teams, RingCentral, 50-plus platform integrations
Compliance	SOC 2 Type II, GDPR, HIPAA (Enterprise tier)	SOC 2 Type II, HIPAA, GDPR, AWS and Google Cloud partner verified
Founded	2017	2022
Headquarters	Palo Alto, California, United States	Gainesville, Florida, United States, with a globally distributed team
Ownership	Venture-backed	Privately held, independent

Strengths and limitations

Avoma

Strengths

Real custom scorecards built on named methodologies (MEDDICC, SPICED, BANT) with automated scoring across 100 percent of calls, which is genuine coaching infrastructure rather than AI commentary.
Smart trackers detect phrases semantically instead of by literal keyword, so competitor and churn signals surface even when a prospect uses different words.
Full talk-pattern analytics including talk-to-listen ratio, longest monologue, filler words, and patience, compared against top performers rather than reported in isolation.
Dialer integrations bring phone calls into the same archive as video meetings, which most competitors in this price band simply cannot do.

Limitations

The headline $19 price is misleading as a conversation intelligence number; the coaching features that define the category cost $29 more per seat on top of a base tier.
Seat ceilings on Startup (25) and Organization (100) create forced upgrades as you grow, and Enterprise carries a 10-seat minimum with annual billing only.
The 14-day trial runs with all add-ons enabled, which sets expectations against a configuration most buyers will not purchase.
No free plan at all, unlike Grain, Sybill, and Fathom, so evaluation is time-boxed rather than open-ended.

Insight7

Strengths

Genuine 100 percent call coverage rather than sampling, which is the difference between a defensible compliance position and a QA theatre.
SOC 2 Type II, HIPAA, and GDPR compliance with PII and PHI redaction and no model training on customer data, a stronger posture than almost anything else at this size.
Roleplay practice and live call analysis in one platform, so improvement between rehearsal and reality is measurable on a single scale rather than across two vendors.
Live Assist with next-best-action guidance and knowledge base answers during the call, not only post-call review.

Limitations

Expensive relative to sales-focused competitors: $299 a month for 200 analyses is far more than a five-seat Spiky or Grain deployment costs.
The Pro tier at $99 for one user and 50 analyses is awkwardly positioned, too small for real coverage and too expensive as an evaluation step above the free plan.
Key features are gated high: AI roleplay does not appear until $299 and AI coaching not until $1,499, so the headline capability set is not what the entry tier delivers.
The analysis meter is a fixed monthly allowance rather than a usage model with overages, which punishes teams whose conversation volume is unpredictable.

Pricing compared

Avoma

Per-seat base subscription in three tiers with seat ceilings, plus separately priced per-seat add-on modules for conversation intelligence, revenue intelligence, and lead routing. Viewers and collaborators are free.

Startup$19
Organization$24
Enterprise$39

Avoma is the best unbundling in this category. The list of things it does at the top configuration reads like an enterprise revenue platform, and the entry point is $19. What you are really buying is the ability to pay for exactly the layer you need: a team that wants scorecards and trackers pays about $53 a seat, which is roughly a third of what Jiminny quotes and a small fraction of Gong. The honest counterweight is that $53 to $82 per seat is not cheap in absolute terms for a five-person team, and the base tier on its own is a note taker competing against products that cost half as much. Avoma's value is highest for the buyer who genuinely wants scorecards, trackers, deal risk, and CRM field write-back, and worst for the buyer who wanted a cheap notetaker and will end up paying module prices for features they never configure.

Insight7

Freemium subscription across three published tiers plus custom Enterprise, metered by number of call or transcript analyses and project analyses per month, with a user count included in each tier rather than sold per seat.

Free$0
Pro$99
Business$299
Plus$1,499
EnterpriseCustom

Insight7 is priced as a quality assurance platform, not as a notetaker, and it should be judged that way. For a regulated team that currently pays analysts to sample calls, $299 or $1,499 a month for automated scoring across everything with HIPAA and SOC 2 Type II coverage is straightforwardly cheaper than the headcount it replaces, and the included user counts mean a QA lead and a supervisor are covered without extra licenses. For a five-person sales team, it is several times the cost of Spiky or Grain and delivers a QA capability they do not need. The Pro tier at $99 for 50 analyses is the weakest point on the ladder: too expensive to be a trial, too small to be coverage.

Editorial verdict on each

Avoma

Category Leader

Avoma is what happens when someone takes the Gong feature list and prices it in pieces. Custom MEDDICC scorecards, automated scoring across every call, semantic competitor trackers, patience and monologue metrics, deal risk alerts, forecasting, and CRM field write-back are all here, and a ten-person sales team can buy them with a credit card. That is a genuinely important thing to exist in this category. The catch is that the $19 headline is a note taker; the product this category is named after starts at about $53 a seat and reaches $82 with forecasting, and the seat ceilings will force a tier change as you grow. Buy Avoma if you have a sales methodology you actually intend to enforce, a manager who will build scorecards, and a CRM worth writing back to. If you just want calls recorded and clips shared, buy something cheaper and come back when you have a coaching problem worth $53 a head.

Read the full Avoma profile

Insight7

Insight7 is the quality assurance answer in a category dominated by sales coaching, and for a support, services, or regulated inside-sales operation it is the most complete option on this list. Automated scoring across every conversation, compliance monitoring, live agent guidance, personalized coaching, and roleplay practice all sit in one platform with SOC 2 Type II, HIPAA, and GDPR behind them, and metering by analyses with included user counts means a supervisor does not cost extra to add. The pricing demands honesty from the buyer: $99 for 50 analyses is not coverage, roleplay starts at $299, and AI coaching starts at $1,499, so the tier you need is probably higher than the one you first look at. If you have a regulator, a client contract, or a QA analyst you are trying to scale, it is worth the money. If you have five reps and a coaching problem, buy Spiky and spend the difference elsewhere.

Read the full Insight7 profile

Avoma profile last reviewed 2026-08-22; Insight7 last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.