Gong's feature list, unbundled into modules a 10-person team can buy
Avoma is a meeting lifecycle assistant and conversation intelligence platform that records, transcribes, and summarizes sales calls, then adds AI call scoring against custom scorecards, talk-pattern analytics, smart keyword and competitor trackers, and a separately priced revenue intelligence module covering deal risk alerts, pipeline forecasting, and CRM field updates; it is sold self-serve from $19 per seat per month with the conversation intelligence and revenue intelligence layers as $29 add-ons.
Overview
Avoma was founded in 2017 in Palo Alto by Aditya Kothadiya, Albert Lai, and Devendra Laulkar, and it has spent longer than almost anyone in this category trying to be a complete meeting platform rather than a single feature. The original framing was the 'meeting lifecycle assistant': scheduling before the call, recording and note taking during it, and analytics and CRM hygiene after it. That breadth is still the defining trait, and it is both the reason to buy Avoma and the reason it can feel busier than a focused competitor.
The pricing architecture is the thing that actually matters for a small business. Avoma splits the product into a base assistant plan and separately priced modules. Startup at $19 per seat per month billed annually covers unlimited recording, transcription, AI summaries, scheduling, and Ask Avoma on a single meeting. Organization at $24 adds custom AI templates, smart playlists, API access, and a limited slice of conversation intelligence. The real coaching stack, custom scorecards for MEDDICC or SPICED, AI coaching recommendations, and automated call scoring, is a $29 per seat per month Conversation Intelligence add-on, and deal risk alerts, win-loss analysis, forecasting, and CRM field updates sit in a separate $29 Revenue Intelligence add-on.
Stacked to the full configuration, that is about $53 per seat for coaching or about $82 for coaching plus revenue intelligence on top of Organization. Those are not trivial numbers, but they are still a fraction of what Gong or Jiminny cost, and crucially you can buy exactly the module you need. A five-rep team that only wants scorecards pays for scorecards. A team that only wants forecasting pays for forecasting. That unbundling is the closest thing this category has to honest small-business pricing.
The constraints to know before you commit: Startup caps at 25 paid seats and Organization at 100, Enterprise requires a minimum of 10 paid seats, and the 14-day trial gives you Organization plus all add-ons, which means the trial is more generous than whatever you will actually buy. Viewers and collaborators are always free, so like Grain the effective cost is driven by how many people record, not by headcount.
Best for
Sales and customer success teams between roughly 5 and 100 seats that want real methodology-based call scoring, competitor and objection tracking, and deal risk alerts, and would rather assemble those from priced modules than sign an enterprise contract to get them.
Not the right fit for
- Solo founders and one-person sales operations; the module pricing only makes sense once there is a manager coaching reps, and at that point you are paying about $53 a seat for a workflow that needs two people to exist.
- Teams above roughly 100 recording seats, since Organization caps there and you are pushed into Enterprise at $39 plus modules, at which point the pricing advantage over an incumbent narrows sharply.
- Anyone who wants a lean, opinionated tool; Avoma is broad by design, covering scheduling, lead routing, notes, coaching, and forecasting, and buyers who want one job done beautifully will find it sprawling.
- Buyers who assume the trial reflects the product they are buying; the 14-day trial enables Organization plus every add-on, so the thing you fall in love with may cost double what you budgeted.
- Teams needing EU-only data residency as a hard requirement, which Avoma does not advertise the way an EU-native vendor like Demodesk does.
How it works
- 1
Avoma connects to your calendar, conferencing tool, dialer, and CRM. A bot joins Zoom, Google Meet, or Microsoft Teams, and dialer integrations pull in phone calls from tools like Aircall, RingCentral, and Dialpad, so both halves of a sales motion end up in one archive rather than two.
- 2
During and after the call, Avoma transcribes with speaker separation, detects topics automatically, and generates an AI summary against either a stock or custom template. Ask Avoma answers questions about a single meeting on the entry tier and across meetings on higher configurations, and smart playlists collect calls matching a saved filter so a coaching set builds itself.
- 3
The conversation intelligence module is where a manager works. Custom scorecards can be built from methodology templates such as MEDDICC, SPICED, or BANT, or from your own criteria, and AI call scoring applies them to every call rather than the handful a manager has time to listen to. Talk-pattern analytics compare talk-to-listen ratio, longest monologue, filler words, and patience across reps, and smart trackers detect phrases semantically rather than by exact keyword so a competitor mention or a churn signal fires an email or Slack alert even when the words are not literal.
- 4
The revenue intelligence module lifts all of that to the deal level: AI health scoring, deal risk alerts, sales methodology tracking, win-loss analysis, pipeline forecasting, and automatic CRM field updates so the opportunity record reflects what was said on the calls instead of what the rep remembered to type.
Feature breakdown
31 features in 5 modulesCapture and transcription
Meetings and dialer calls in one archive.- Automatic bot-based recording
- An Avoma notetaker joins Zoom, Google Meet, and Microsoft Teams calls automatically based on calendar rules, capturing audio and video.
- Dialer call capture
- Integrations with phone systems including Aircall, RingCentral, Dialpad, and Zoom Phone pull dialer conversations into the same library, which is unusual in this price band and matters for inside-sales teams.
- Speaker-separated transcription
- Transcripts identify who said what, which is the prerequisite for every talk-pattern metric downstream.
- Automatic topic detection
- Calls are segmented into topics such as pricing, objections, next steps, and competitors, so a manager can jump to the pricing discussion across dozens of calls without scrubbing timelines.
- Unlimited recording on all paid tiers
- There is no per-seat minute meter on the assistant plans, so heavy callers do not generate overage bills the way they do on minute-metered competitors.
Notes and AI assistant
What reps get out of it day to day.- AI meeting summaries
- Structured notes and action items generated after every call, included from the $19 Startup tier.
- Custom AI templates
- Define different output shapes for discovery, demo, renewal, and support calls; an Organization-tier feature rather than an entry one.
- Ask Avoma
- Conversational querying of meeting content. Startup limits it to a single meeting; higher configurations answer across the archive.
- Smart playlists
- Saved filters that automatically collect matching calls, so a coaching set for a specific objection or competitor keeps itself current instead of being curated by hand.
- Snippets and comments
- Clip a moment and comment on it at a timestamp so feedback attaches to the evidence rather than living in a separate doc.
- Scheduling and group scheduling
- Avoma includes 1:1 scheduling on Startup and group scheduling on Organization, so the booking link and the notetaker come from one vendor.
Conversation intelligence add-on
The $29 module that makes this a coaching platform rather than a note taker.- Custom scorecards
- Build scoring rubrics from methodology templates including MEDDICC, SPICED, and BANT, or define your own criteria, then apply them consistently across the team.
- Automated AI call scoring
- Every call is scored, not the sample a manager had time for, which turns coaching from anecdote into a dataset with 100 percent coverage.
- AI coaching recommendations
- Per-rep suggestions on what to work on next, derived from the scoring and talk-pattern data rather than from a manager's impression.
- Talk-pattern analytics
- Talk-to-listen ratio, longest monologue, filler words, and patience (how long a rep waits after the prospect stops speaking) compared across the team and against top performers.
- Smart trackers
- Semantic phrase detection rather than exact keyword matching, so competitor mentions, churn signals, objections, and feature requests are caught even when phrased differently, with email and Slack alerts.
- Competitor and objection trend reporting
- Aggregate views of how often competitors come up, which objections recur, and what top performers say in response.
- Live answer assistant
- Real-time contextual cards during the call to help a rep handle an objection, with tracking on which cards actually get used and work.
Revenue intelligence add-on
The second $29 module, aimed at the pipeline review rather than the coaching session.- Deal risk alerts
- Flags opportunities showing warning signs such as single-threading, silence, or missing next steps before the forecast call.
- AI deal health scoring
- Scores each opportunity from conversation and CRM signals rather than from the rep's own optimism.
- Sales methodology tracking
- Measures whether the qualification framework you adopted is actually being executed on live deals, not just taught in onboarding.
- Pipeline forecasting
- Roll-ups that project the quarter from deal-level signals, which is the feature small teams normally have to buy an enterprise platform to get.
- Win-loss analysis
- Compares won and lost deals across conversation patterns to identify what actually correlates with closing at your company.
- Automatic CRM field updates
- Writes structured fields back to the opportunity record from what was said on the call, which is the single highest-value integration in the whole category and the one most vendors reserve for enterprise.
Administration, integrations, and security
Seats, connectors, and the parts a buyer checks last and regrets first.- Free viewers and collaborators
- Non-recording users are always free, so the paid seat count tracks the number of people holding calls rather than company headcount.
- Seat ceilings per tier
- Startup is capped at 25 paid seats and Organization at 100; Enterprise carries a 10-seat minimum. Growing past a ceiling is a forced upgrade, so model it before you buy.
- CRM integrations
- Salesforce, HubSpot, Pipedrive, and Zoho, with bidirectional sync of meeting data and, on the revenue module, field updates.
- API access
- Available from the Organization tier, so pulling transcripts and scores into a warehouse does not require an enterprise contract.
- Lead router module
- A separate $19 add-on covering routing rules, form qualification, round-robin scheduling, and SDR to AE handoff, for teams that want inbound routing from the same vendor.
- SSO and custom data retention
- Both sit on Enterprise, along with team-specific access controls and HIPAA compliance for regulated buyers.
- Compliance posture
- SOC 2 Type II and GDPR, with HIPAA available on the Enterprise tier for healthcare sellers.
Use cases
4 documentedVP Sales installing a qualification methodology
The team was trained on MEDDICC in a two-day offsite and nobody can tell whether any of it survived contact with a live deal.
A MEDDICC scorecard scores every call automatically, methodology tracking in the revenue module shows which qualification elements are consistently missing, and coaching sessions run off scores rather than impressions.
Founder-led team losing to one specific competitor
Deals keep dying against the same rival and nobody can produce evidence of what is being said in the room when it happens.
Smart trackers detect competitor mentions semantically, alerts fire into Slack the moment one appears, and trend reporting shows which responses correlate with won deals so the battlecard is written from data.
Inside sales team split between meetings and dialer calls
Zoom demos are recorded by one tool and phone conversations vanish entirely, so half the pipeline has no conversational record.
Dialer integrations pull Aircall or RingCentral calls into the same library as the Zoom meetings, and one set of scorecards and trackers covers the whole motion.
RevOps lead trying to make the forecast believable
Opportunity records are stale, next steps are missing, and the quarterly forecast is a negotiation between managers rather than a calculation.
The revenue intelligence module writes fields back to the CRM from the calls, deal health scoring and risk alerts surface the deals that are quietly dead, and forecasting runs on conversation signals instead of on rep sentiment.
Pricing
from $19 per seat per month (Startup, billed annually)Per-seat base subscription in three tiers with seat ceilings, plus separately priced per-seat add-on modules for conversation intelligence, revenue intelligence, and lead routing. Viewers and collaborators are free.
| Plan | Price | Includes |
|---|---|---|
| Startup | $19 per seat per month billed annually ($29 monthly) |
A capable note taker at note-taker prices. It is not conversation intelligence until you add the module. |
| Organization | $24 per seat per month billed annually ($39 monthly) |
The tier most teams land on, mainly for API access, smart playlists, and custom templates. |
| Enterprise | $39 per seat per month, annual billing only |
Buy this for SSO, retention policy, or HIPAA. The feature delta otherwise is service, not software. |
Add-ons
- Conversation Intelligence ($29 per seat per month billed annually ($35 monthly)): Custom scorecards including MEDDICC and SPICED, automated AI call scoring, AI coaching recommendations, talk-pattern analytics, smart trackers, and the real-time answer assistant. This is the module that makes Avoma a conversation intelligence product.
- Revenue Intelligence ($29 per seat per month billed annually ($35 monthly)): Deal risk alerts, AI deal health scoring, methodology tracking, win-loss analysis, pipeline forecasting, and automatic CRM field updates.
- Lead Router ($19 per seat per month billed annually ($25 monthly)): Advanced routing rules, form qualification, round-robin scheduling, and SDR to AE handoff, for teams consolidating inbound routing with the meeting stack.
Billing notes
- Annual billing saves up to about 33 percent against monthly, which is a wider gap than most competitors and effectively pushes buyers onto annual terms.
- Add-on modules are priced per seat and stack on top of the base tier, so Organization plus conversation intelligence is about $53 per seat and adding revenue intelligence takes it to about $82.
- Seat ceilings are real: Startup stops at 25 paid seats and Organization at 100, so growth forces a tier change rather than simply adding licences.
- Enterprise carries a 10-seat minimum and annual billing only, so it is not reachable by a three-person team wanting SSO.
- The 14-day trial runs on Organization with every add-on enabled, which means the trial experience is more expensive than most buyers' eventual configuration. Evaluate against the tier you intend to purchase, not the trial.
- Viewers and collaborators are free on every tier, so only people who record consume a licence.
Value assessment: Avoma is the best unbundling in this category. The list of things it does at the top configuration reads like an enterprise revenue platform, and the entry point is $19. What you are really buying is the ability to pay for exactly the layer you need: a team that wants scorecards and trackers pays about $53 a seat, which is roughly a third of what Jiminny quotes and a small fraction of Gong. The honest counterweight is that $53 to $82 per seat is not cheap in absolute terms for a five-person team, and the base tier on its own is a note taker competing against products that cost half as much. Avoma's value is highest for the buyer who genuinely wants scorecards, trackers, deal risk, and CRM field write-back, and worst for the buyer who wanted a cheap notetaker and will end up paying module prices for features they never configure.
Strengths & limitations
Strengths
- Real custom scorecards built on named methodologies (MEDDICC, SPICED, BANT) with automated scoring across 100 percent of calls, which is genuine coaching infrastructure rather than AI commentary.
- Smart trackers detect phrases semantically instead of by literal keyword, so competitor and churn signals surface even when a prospect uses different words.
- Full talk-pattern analytics including talk-to-listen ratio, longest monologue, filler words, and patience, compared against top performers rather than reported in isolation.
- Dialer integrations bring phone calls into the same archive as video meetings, which most competitors in this price band simply cannot do.
- Automatic CRM field updates on the revenue module solve the hygiene problem that everything else in the sales stack is downstream of.
- Modular pricing means you buy the layer you need instead of an all-or-nothing platform, and viewers are always free.
- Nine years of operating history, a $12M Series A led by Headline, and an unusually broad product that also covers scheduling and lead routing if you want to consolidate vendors.
Limitations
- The headline $19 price is misleading as a conversation intelligence number; the coaching features that define the category cost $29 more per seat on top of a base tier.
- Seat ceilings on Startup (25) and Organization (100) create forced upgrades as you grow, and Enterprise carries a 10-seat minimum with annual billing only.
- The 14-day trial runs with all add-ons enabled, which sets expectations against a configuration most buyers will not purchase.
- No free plan at all, unlike Grain, Sybill, and Fathom, so evaluation is time-boxed rather than open-ended.
- Breadth costs focus: scheduling, lead routing, notes, coaching, and forecasting in one product means more configuration and more surface area than a team of five wants to administer.
- No advertised EU data residency, and HIPAA is gated to the Enterprise tier, so regulated and EU-sensitive buyers face a step up in cost.
- Bot-based capture only in practice; there is no bot-free desktop capture path for calls where a visible notetaker is unwelcome.
Head-to-head comparisons
5 alternativesAvoma vs Grain
from $0 (Free, capped at 20 meetings), then about $15 per seat per month on Starter billed annuallyGrain is cheaper and simpler: about $29 a seat gets AI coaching, interaction insights, and CRM sync with free viewer seats and no modules to assemble. Avoma at roughly $53 gets you weighted scorecards, semantic trackers, and real talk-pattern analytics, and another $29 buys deal risk and forecasting. Choose Grain if the goal is to start coaching this week on a small budget; choose Avoma if you have a methodology you actually intend to enforce and measure.
Full Avoma vs Grain comparisonAvoma vs Sybill
from $0 (Free), then $30 per user per month (Pro)Sybill is built for the rep, automating CRM autofill, follow-up, and deal prep from a $30 Pro tier with a usable free plan. Avoma is built for the manager and the pipeline review, with scorecards, trackers, and forecasting sold as modules. Buy Sybill if the complaint is that selling time is being eaten by admin; buy Avoma if the complaint is that nobody knows why deals are lost.
Full Avoma vs Sybill comparisonAvoma vs Rafiki
from $19 per seat per month (Starter, billed annually)Rafiki does much the same job for $49 a seat all-in, with call scoring, MEDDIC and BANT field capture, and a deal dashboard bundled rather than modularized, from a nine-person bootstrapped company. Avoma is broader, better funded, and better supported, but you assemble the equivalent from $24 plus two $29 modules. Take Rafiki for the simpler bill and no seat ceilings; take Avoma when you need the depth, the dialer capture, and a vendor with a success manager attached.
Full Avoma vs Rafiki comparisonAvoma vs Demodesk
from EUR 25 per user per month (Capture)Demodesk is the EU answer: EUR 49 per seat gets AI Coach with custom scorecards, deal insights, risk alerts, and CRM concierge in one plan, hosted in Frankfurt with ISO 27001. Avoma reaches similar capability at roughly $53 to $82 across modules and adds dialer capture and forecasting depth. If data residency or GDPR posture is a procurement gate, Demodesk wins outright; if you need phone-call capture and methodology-level forecasting, Avoma is the stronger product.
Full Avoma vs Demodesk comparisonAvoma vs Fireflies.ai
from $0 (Free), then $10 per user per month billed annually (Pro; $18 monthly)Fireflies is a cheaper, broader capture platform with 100-plus languages, huge integration coverage, and a conversation intelligence layer that is real but shallow, metered by storage and AI credits. Avoma's coaching and revenue modules go substantially deeper on scorecards, trackers, and deal risk. Pick Fireflies to record everything across a whole company cheaply; pick Avoma when a sales manager needs to score and coach against a methodology.
Full Avoma vs Fireflies.ai comparisonImplementation & onboarding
- Setup time
- A day for capture, a week for the coaching layer. Calendar, conferencing, and CRM connections take under an hour; building scorecards that reflect your actual sales process and tuning trackers so they do not fire constantly is the work that takes real time.
- Learning curve
- Moderate to high for admins because of the product's breadth, low for reps. The scorecard builder and tracker configuration are the two places where an unprepared buyer stalls, and using a stock MEDDICC or SPICED template as a starting point is the shortcut.
- Onboarding
- Self-serve on Startup and Organization, with a customer success manager included on Organization. Enterprise adds concierge onboarding, a designated success manager, and quarterly business reviews.
- Migration notes
- Historical recordings from another vendor do not import in bulk, so expect to leave the old archive behind. CRM connection is the migration step that needs care: field mapping for the revenue module's write-back should be reviewed with whoever owns the Salesforce or HubSpot schema before you enable it, since automated field updates on a badly mapped object create more cleanup than they save. If moving from a pure note taker, run both for a fortnight so reps do not lose access to in-flight deals.
Platform, API & security
- Platforms
- Web appChrome extensionMobile accessZoom, Google Meet, and Microsoft Teams botsDialer integrations
- API
- API access from the Organization tier, covering meetings, transcripts, and analytics data for warehouse or BI use.
- Compliance
- SOC 2 Type IIGDPRHIPAA (Enterprise tier)
- Data residency
- US-hosted; no regional hosting option is advertised.
- SSO
- SSO on the Enterprise tier only.
- Security notes
- Encryption in transit and at rest, team-specific access controls and custom data retention windows on Enterprise. Recording capture is bot-based, so the notetaker's presence in the participant list serves as visible disclosure, which is helpful in two-party-consent jurisdictions but means there is no discreet capture mode.
Support & resources
- Channels
- Email supportIn-app chatCustomer success manager on OrganizationDesignated success manager and QBRs on Enterprise
- Documentation
- Extensive help center and knowledge base covering scorecards, trackers, integrations, the API, and billing, alongside a heavily invested content and comparison library.
- Community
- No large user forum; Avoma leans on documentation, webinars, and its blog.
Company
- Founded
- 2017
- Headquarters
- Palo Alto, California, United States
- Ownership
- Venture-backed
- Founders
- Aditya Kothadiya, Albert Lai, Devendra Laulkar
- Employees
- Roughly 100 to 150 (est. 2026, heavily distributed with an India engineering base)
- Funding
- About $15M raised across two rounds, including a $12M Series A in December 2021 led by Headline.
Funding history
| Round | Amount | Year | Notes |
|---|---|---|---|
| Seed | About $3M | 2019 | Early funding to build the meeting lifecycle assistant concept. |
| Series A | $12M | 2021 | Led by Headline, used to expand the product roadmap and go-to-market for the meeting lifecycle assistant. |
Timeline
- 2017Founded in Palo Alto by Aditya Kothadiya, Albert Lai, and Devendra Laulkar around the idea of an assistant covering the whole meeting lifecycle.
- 2019Launches AI meeting notes and collaborative note taking, with early seed funding.
- 2021Raises a $12M Series A led by Headline, taking total funding to about $15M, and expands into conversation intelligence.
- 2023Splits the product into modules, pricing conversation intelligence and revenue intelligence separately so smaller teams can buy only the layer they need.
- 2026Ships smart trackers with semantic phrase detection, the live answer assistant, and a lead router module, positioning as a full revenue meeting platform for teams under 100 seats.
Integrations
- Zoom, Google Meet, and Microsoft Teams
- Google Calendar and Microsoft Outlook
- Salesforce
- HubSpot
- Pipedrive
- Zoho CRM
- Aircall, RingCentral, Dialpad, and Zoom Phone
- Slack
- Zapier
- REST API on Organization and above
Frequently asked questions
10 questionsWhat is Avoma?
Avoma is a meeting lifecycle assistant and conversation intelligence platform. It records and transcribes sales calls from both video meetings and dialers, generates AI summaries, and then adds custom scorecards, automated AI call scoring, talk-pattern analytics, and semantic keyword trackers through a paid conversation intelligence module, plus deal risk alerts, forecasting, and CRM field updates through a separate revenue intelligence module.
How much does Avoma really cost?
The base plans are $19 per seat per month on Startup and $24 on Organization billed annually, with Enterprise at $39. But the conversation intelligence features that define this category are a $29 per seat add-on, and revenue intelligence is another $29. A realistic coaching configuration is Organization plus conversation intelligence at about $53 per seat, and adding forecasting takes it to about $82.
Is the seat price per recorded user or per team member?
Per recorded user. Viewers and collaborators are always free on every tier, so a manager who only reviews calls does not need a paid licence. That said, add-on modules are also priced per seat, so every rep you want scored costs the base tier plus $29.
What scorecards and coaching does Avoma support?
The conversation intelligence module provides custom scorecards built from methodology templates including MEDDICC, SPICED, and BANT, or from your own criteria. AI call scoring applies them automatically to every call rather than a sample, and AI coaching recommendations tell each rep what to work on. Talk-pattern analytics cover talk-to-listen ratio, longest monologue, filler words, and patience, benchmarked against top performers.
Does Avoma track competitors and keywords?
Yes, through smart trackers. Unlike simple keyword matching, trackers detect phrases semantically, so a competitor mention, a churn signal, an objection, or a feature request is caught even when the prospect phrases it differently. Trackers can fire email and Slack alerts and roll up into trend reporting on which competitors and objections are appearing most often.
Does Avoma update CRM fields automatically?
Yes, but only with the revenue intelligence add-on. That module writes structured fields back to the opportunity record from the call content, alongside deal health scoring, risk alerts, methodology tracking, and forecasting. The base tiers sync meeting summaries and activity to Salesforce, HubSpot, Pipedrive, or Zoho, but the field-level write-back is a paid module.
Can Avoma record without a bot joining the call?
No. Avoma is bot-based for video meetings, with a notetaker joining Zoom, Google Meet, or Microsoft Teams. Phone conversations come in through dialer integrations rather than a bot. If discreet capture matters to your buyers, Grain's bot-less desktop mode or a similar approach is the alternative; the upside of the bot is that its presence in the participant list is itself a recording disclosure.
How does Avoma handle two-party consent and recording law?
The visible bot is the primary mechanism, since every participant can see a notetaker in the call. Admins control which meetings are recorded through calendar rules, and Enterprise adds custom data retention windows and team-specific access controls. HIPAA compliance is available on Enterprise for healthcare sellers. You are still responsible for verbal disclosure where your jurisdiction requires it, and for turning capture off on calls where consent is refused.
Are there limits on recording, storage, or seats?
Recording and transcription are unlimited on paid tiers, with no minute meter, which is a real advantage over storage-metered competitors. The limits are on seats: Startup caps at 25 paid seats, Organization at 100, and Enterprise requires a minimum of 10. Growing past a ceiling means changing tier, not just adding licences.
Who owns Avoma and how is it funded?
Avoma is an independent venture-backed company founded in 2017 in Palo Alto by Aditya Kothadiya, Albert Lai, and Devendra Laulkar. It has raised about $15M in total, including a $12M Series A led by Headline in December 2021. It has not been acquired, which distinguishes it from Clari Copilot, Chorus, and Claap.
Editorial verdict
Avoma is what happens when someone takes the Gong feature list and prices it in pieces. Custom MEDDICC scorecards, automated scoring across every call, semantic competitor trackers, patience and monologue metrics, deal risk alerts, forecasting, and CRM field write-back are all here, and a ten-person sales team can buy them with a credit card. That is a genuinely important thing to exist in this category. The catch is that the $19 headline is a note taker; the product this category is named after starts at about $53 a seat and reaches $82 with forecasting, and the seat ceilings will force a tier change as you grow. Buy Avoma if you have a sales methodology you actually intend to enforce, a manager who will build scorecards, and a CRM worth writing back to. If you just want calls recorded and clips shared, buy something cheaper and come back when you have a coaching problem worth $53 a head.
Written by the SaaSTracker editorial team. Awards, when shown, are judged against the published criteria in our methodology.
Awards & badges
1 heldAvoma holds 1 award from the SaaSTracker editorial program. Badges may be displayed by the vendor; each embed links back to this profile.
Category Leader · Conversation Intelligence
“Gong's feature list unbundled into modules a ten-person team can buy, from scheduling through coaching.”
<a href="https://saastracker.org/products/avoma"><img src="https://saastracker.org/badges/embed/avoma/category-leader-summer-2026.svg" width="180" height="180" alt="Avoma: Category Leader, Conversation Intelligence. SaaSTracker Summer 2026 Awards." /></a>
