Fireflies.ai vs Krisp
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
The short answer
Editorial assessmentKrisp compared with Fireflies.ai
Fireflies is a bot-based platform with 100-plus languages, a huge integration catalogue, and conversation intelligence, metered by storage minutes and AI credits. Krisp is a local audio utility with unlimited transcription and almost no integrations. Fireflies for a team that needs the notetaker wired into everything; Krisp for a team that needs clean audio and private capture.
Choose Fireflies.ai if
Multilingual teams and startups that want one vendor covering transcription, conversation intelligence, task routing, and automation across sales, recruiting, and support, and who are willing to model minute and credit consumption rather than buying on the headline price.
Choose Krisp if
Distributed teams, support and services organisations, and anyone working from a noisy environment who wants noise cancellation and bot-free meeting notes from one $8 per seat subscription, especially teams whose accents are a friction point with customers.
Side by side
13 attributes| Attribute | Fireflies.ai | Krisp |
|---|---|---|
| Category | Meeting Notes | Meeting Notes |
| Starting price | $0 (Free), then $10 per user per month billed annually (Pro; $18 monthly) (free plan available) | $8 per user per month billed annually (Core), $16 month to month (7 days trial) |
| Pricing model | Per-seat subscription across four tiers, metered on two axes: storage minutes and monthly AI credits. Annual billing is roughly 35 to 45 percent cheaper than monthly. | Per-user-per-month subscription with unlimited transcription and recording. The meter is cloud storage per tier rather than minutes or meetings. Accent conversion is separately rate-limited by hours per day. |
| Free plan | Free forever with unlimited transcription and unlimited AI summaries, 400 minutes of storage per team, 20 AI credits, Zoom, Meet, and Teams support, 100-plus language transcription, real-time notes, search, AskFred, and audio or video upload. | No |
| Free trial | No fixed trial period published; the free-forever tier is the evaluation path | 7 days, all premium features, no credit card required |
| Best for | Multilingual teams and startups that want one vendor covering transcription, conversation intelligence, task routing, and automation across sales, recruiting, and support, and who are willing to model minute and credit consumption rather than buying on the headline price. | Distributed teams, support and services organisations, and anyone working from a noisy environment who wants noise cancellation and bot-free meeting notes from one $8 per seat subscription, especially teams whose accents are a friction point with customers. |
| Setup time | Fifteen minutes for basic capture: connect a calendar, confirm which meetings the bot should join, and install the Chrome extension if you use Google Meet. Configuring CRM field mapping, AI Skills, and topic trackers adds a few hours. | Under ten minutes. Install the desktop app, select Krisp as your microphone and speaker in your conferencing tool, and every call from then on is covered. There is no calendar integration to authorise and no bot behaviour to configure. |
| Learning curve | Moderate, and higher than any other product in this set purely because of surface area. The transcription and summary layer is immediately obvious; AI Skills, conversation intelligence, the rules engine, and voice agents each need their own learning session. | Very low for noise cancellation, which is a toggle. The notetaker and accent conversion settings take a session to work through, and teams need a policy on when accent conversion is appropriate to use at all. |
| Platforms | Web app, Desktop application, iOS and Android apps, Chrome extension for Google Meet, Zoom, Google Meet, and Microsoft Teams, Aircall and RingCentral dialers, MCP server | macOS desktop app, Windows desktop app, iOS, Android, Web workspace, Krisp SDK for embedding |
| Compliance | SOC 2 Type II, GDPR, HIPAA (Enterprise tier), Zero data retention for AI training | SOC 2 (report access on Enterprise), HIPAA with BAA signing on Enterprise for teams of 100 or more seats, GDPR |
| Founded | 2016 | 2017 |
| Headquarters | Miami, Florida, United States (previously Pleasanton, California), with a distributed team across 20 countries and 47 cities | Berkeley, California, United States, with a large research operation in Yerevan, Armenia |
| Ownership | Venture-backed | Venture-backed, and described by its co-founder as profitable |
Strengths and limitations
Fireflies.ai
Strengths
- The broadest capture coverage in the category: bots for the major platforms, email invitation, Chrome extension, mobile and desktop apps, dialer integrations, and file upload.
- More than 100 transcription languages with auto-detection, plus a multi-language mode for calls that switch mid-conversation, which no competitor here matches.
- Pro at $10 per seat annually is remarkable capability per dollar, including video recording, AI Skills, voice agents, and unlimited integrations.
- AskFred and unlimited AI summaries are available on the free tier, so the assistant is not held hostage to an upgrade.
Limitations
- Dual metering on storage minutes and AI credits makes real cost hard to forecast, and the free tier's 400-minute pool is shared across the entire team rather than per user.
- Bot-based capture only; there is no silent local-capture mode, so client-facing teams who object to a visible participant have no option here.
- Product sprawl is real: voice agents, an email assistant, a task manager, 200-plus AI Skills, and conversation intelligence in one subscription means an unavoidable navigation cost and inconsistent polish across surfaces.
- Customer-count claims are inconsistent across the vendor's own pages, more than 1 million companies on the homepage against more than 500,000 on the about page, which is not a great signal for a data-driven buyer.
Krisp
Strengths
- Bot-free capture with the recording retained, which is a combination Granola deliberately does not offer and most bot-based tools cannot offer at all.
- Best-in-class noise cancellation and echo removal that works with every meeting platform because it is an OS-level audio device, not an integration.
- Real-time accent conversion is unique in this category and is a genuine business outcome for support, services, and outsourced teams.
- No minute or meeting meter on any tier, so the bill is predictable regardless of how full your calendar gets.
Limitations
- No free plan for Meeting AI; the evaluation window is seven days and then it is a paid product, which is stingy next to Fathom, Read AI, or MeetGeek.
- Storage is the hidden meter and there is no published overage rate, so heavy video recorders on Core will hit a wall they did not plan for.
- Note quality is good rather than exceptional; this is an audio company writing notes, and Granola, Circleback, and Bluedot all produce better prose.
- No language count is published for transcription, so multilingual buyers cannot compare it against Notta's 58 or Fireflies' 100-plus without testing.
Pricing compared
Fireflies.ai
Per-seat subscription across four tiers, metered on two axes: storage minutes and monthly AI credits. Annual billing is roughly 35 to 45 percent cheaper than monthly.
- Free$0
- Pro$18
- Business$29
- Enterprise$39
On sticker price Fireflies is the cheapest capable product here: $10 per seat annually for video recording, an email assistant, voice agents, AI Skills, a task manager, and unlimited integrations undercuts everything except Granola's Business tier, and it does considerably more. The complication is the metering. Storage minutes and AI credits are two forecasting problems most buyers will not do properly, the 400-minute free pool is team-wide rather than per seat, and unlimited storage costs $19 a seat. Model your actual meeting hours before comparing this to a flat-fee rival; if your usage is modest and multilingual, Fireflies is outstanding value, and if it is heavy, price Business rather than Pro.
Krisp
Per-user-per-month subscription with unlimited transcription and recording. The meter is cloud storage per tier rather than minutes or meetings. Accent conversion is separately rate-limited by hours per day.
- Free Trial$0
- Core$8
- Advanced$15
- EnterpriseCustom
Krisp is the cheapest way to get bot-free capture with a retained recording, and the value case is unusually easy to model because there is no minute meter. Someone in 20 meetings a week at 45 minutes generates about 65 hours a month of audio; on Core that is $8 a seat billed annually, $96 a year, and the transcription is unlimited, so the bill does not move. The thing to watch is storage, because 10 GB fills up fast if you record video rather than audio, and 65 hours a month will get you there inside a year. Against Granola at $14 a seat you get recordings and noise cancellation that Granola does not offer, and against Otter Business at $20 you get bot-free capture and an included MCP connector for less than half the price. What you do not get is Granola's writing quality, a free tier, or any coaching layer. If noise cancellation has any value to you at all, Krisp is the best price per unit of capability here.
Editorial verdict on each
Fireflies.ai
Category LeaderFireflies is the most capable product in this category and the hardest to price. Nothing else here captures from as many sources, transcribes as many languages, or ships as much adjacent machinery, and Pro at $10 a seat annually is genuinely startling value if your usage fits inside 8,000 minutes. But the twin meters on storage and AI credits, the team-wide 400-minute free pool, and the concentration of the analytics story on Business mean the headline price is not the price. Buy it for multilingual coverage, capture breadth, and one-vendor consolidation across sales, recruiting, and support, and do the usage arithmetic before you sign. Teams who want a small, elegant, unmetered tool will be happier with Granola, and teams who object to bots in customer calls should not shortlist Fireflies at all.
Read the full Fireflies.ai profileKrisp
Krisp is the best-value bot-free notetaker in this category, and it gets there by selling you something else first. Because it already lives in your audio path as a noise cancellation engine, it can record and transcribe without a participant in the room, keep the media so you can replay a call, and charge $8 a seat annually with no minute meter and an MCP connector thrown in. For distributed teams, consultancies working from noisy places, and support or MSP organisations, that combination is very hard to beat, and the Enterprise on-device transcription option is the strongest privacy answer anyone in this category offers. The reasons not to buy it are equally clear: there is no free plan, storage rather than minutes is the meter and no overage rate is published, the integration list is two CRMs long, and the notes themselves are competent rather than beautiful. If you want prose, buy Granola. If you want the call to sound right and the notes to be free, buy Krisp.
Read the full Krisp profileFireflies.ai profile last reviewed 2026-08-22; Krisp last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.