forms.app vs Zoho Forms
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
The short answer
Both sides assessedforms.app compared with Zoho Forms
Zoho sells 10,000 submissions a month for $10 billed annually, which is cheap but still a meter; forms.app removes the meter entirely and adds unlimited users where Zoho's $10 plan allows exactly one. Zoho answers decisively on approval workflows, offline mobile collection, HIPAA, regional data residency, and a WCAG commitment. Choose Zoho when compliance, workflow, or an existing Zoho stack matters; choose forms.app when volume, seats, and the look of the form matter.
Zoho Forms compared with forms.app
forms.app removes the submission meter entirely on every plan including free, and its rendered forms and builder look far more modern. Zoho answers with approval workflows, offline mobile collection, HIPAA support, regional data residency, a WCAG commitment, and native CRM connectors. If unlimited submissions and appearance are what you care about, take forms.app; if compliance, workflow, or an existing Zoho stack matters, take Zoho Forms.
Choose forms.app if
Small businesses, creators, and marketing teams with unpredictable or high submission volume who refuse to be metered per response, teams that need unlimited users on a cheap plan, and anyone building quizzes, scored assessments, or lead-qualification forms where auto-scoring and multiple endings do real work.
Choose Zoho Forms if
Small businesses already using any Zoho product, teams that need high submission volume for very little money, field operations that need offline collection on a phone, and anyone who needs HIPAA-capable forms, approval workflows, or a choice of data centre region without paying enterprise prices.
Side by side
13 attributes| Attribute | forms.app | Zoho Forms |
|---|---|---|
| Category | Forms | Forms |
| Starting price | $0 (Free), then $16 per month on the annual plan (Basic) (free plan available) | $0 (Free), then $10 per month billed annually (Basic) (free plan available) |
| Pricing model | Freemium with four tiers, metered on form count, file storage, and a small set of gated features; submissions, users, and form views are unlimited on every plan including free. | Freemium suite pricing across five tiers, metered on monthly submissions, users, and storage, with unlimited forms on every paid plan and capacity sold as recurring and one-time add-ons. |
| Free plan | Free covers 5 forms, unlimited submissions, unlimited users, unlimited form views, all 30-plus field types, conditional logic, auto-scoring, e-signatures, and unlimited payments, with 10MB of storage and forms.app branding. | Free covers 1 user, 3 forms, 500 submissions a month, 200MB storage, 10 payment submissions, unlimited form views, unlimited reports, and webhooks, with a Powered by Zoho footer on the form. |
| Free trial | No separate trial; the free plan is the evaluation path and there is a 90-day refund guarantee on paid plans | A free trial of the paid plans, with a permanently free tier underneath it |
| Best for | Small businesses, creators, and marketing teams with unpredictable or high submission volume who refuse to be metered per response, teams that need unlimited users on a cheap plan, and anyone building quizzes, scored assessments, or lead-qualification forms where auto-scoring and multiple endings do real work. | Small businesses already using any Zoho product, teams that need high submission volume for very little money, field operations that need offline collection on a phone, and anyone who needs HIPAA-capable forms, approval workflows, or a choice of data centre region without paying enterprise prices. |
| Setup time | Fifteen minutes to a published, working form, or five if you let the AI generator draft it and then edit. Connecting a payment provider and a custom domain adds another half hour. | Thirty minutes for a working branded form. AI generation or PDF-to-form conversion can get a first draft up in five, though the draft always needs editing. |
| Learning curve | Low. The builder is conventional and modern, and the concepts (fields, logic, scoring, endings) are the ones anyone who has used a form tool already knows. | Low for building, moderate for the suite. The builder itself is conventional. What takes time is learning where things live in Zoho's account and admin structure, which is a suite convention rather than a Forms one. |
| Platforms | Web application, Hosted form pages, Inline, popup, and full-page embeds, Custom subdomain on Pro and custom domain on Premium, Mobile-responsive rendered forms | Web application, iOS app with offline collection, Android app with offline collection, Hosted form pages, Embeds and QR codes |
| Compliance | ISO/IEC 27001 certified, GDPR, CCPA, PCI DSS, OWASP practices, No published HIPAA business associate agreement, No published WCAG or Section 508 conformance statement | HIPAA support for healthcare data collection, GDPR consent management and privacy controls, ISO-certified security standards, Published WCAG accessibility commitment |
| Founded | 2018 | 1996 |
| Headquarters | United Kingdom, with the development and marketing team in Estonia | Chennai, India, with US operations in Austin, Texas |
| Ownership | Privately held; funding and ownership structure not disclosed | Privately held and bootstrapped; Zoho Corporation has never taken venture capital |
Strengths and limitations
forms.app
Strengths
- Unlimited submissions on every plan including free, so no response caps, no overage bills, no paused forms, and no lost responses during a traffic spike.
- Unlimited users on every plan including free, which removes the per-seat maths that makes most competitors expensive for small teams.
- Conditional logic, auto-scoring, e-signatures, and unlimited payment collection are all on the free tier rather than held back as upsells.
- A real quiz and assessment product with auto-scoring and multiple endings, rather than a token quiz template.
Limitations
- Partial response capture is gated to the $49-a-month Premium plan, which is a long climb for a feature that directly recovers lost leads.
- The free plan's 10MB total storage makes file uploads effectively unusable without paying, so the unlimited-submissions headline has a real asterisk on it.
- No HIPAA business associate agreement and no published WCAG or Section 508 accessibility conformance, closing off healthcare and public-sector work entirely.
- No approval or review workflow, so submissions that need routing and sign-off belong somewhere else.
Zoho Forms
Strengths
- Ten thousand submissions a month for $10 billed annually is the cheapest serious volume in the category by roughly an order of magnitude.
- Multilevel approval workflows, calculation fields, and digital signatures are business-process features that competitors usually reserve for plans several times the price.
- The offline iOS and Android app collects data with no connection and syncs later, which very little else in this category can do at any price.
- HIPAA support, GDPR consent tooling, ISO certification, and a choice of data centre region, which answers the compliance and residency questions Wufoo and Formsite cannot.
Limitations
- Basic is a hard single-user plan with no seat add-on, so any second person means jumping to $25 a month.
- No published automatic overage; exceeding the monthly submission cap is handled by buying an add-on rather than by being billed for the excess, which requires somebody to watch the counter.
- AI generation, PDF output, prefill searches, and automation tasks are all credit-metered from separately sold pools, so the effective price grows with usage in ways the headline does not show.
- The rendered forms are generic. Zoho Forms will never be the reason someone compliments your brand.
Pricing compared
forms.app
Freemium with four tiers, metered on form count, file storage, and a small set of gated features; submissions, users, and form views are unlimited on every plan including free.
- Free$0
- Basic$16
- Pro$24
- Premium$49
Model it at 500 submissions a month and forms.app is free, with logic, scoring, payments, signatures, and unlimited users included. Model it at 5,000 a month and it is still free, or $192 a year on Basic if you want the branding off. There is no volume at which the price changes, which makes forms.app the cheapest option in this category for anything high-traffic and the only one where a campaign cannot generate a surprise invoice. Set against that, partial responses cost $588 a year on Premium, which is a lot for a feature Tally hands over much cheaper, and there is no HIPAA or accessibility posture at any price. As pure capability per dollar for ordinary commercial forms, it is close to the front of the category.
Zoho Forms
Freemium suite pricing across five tiers, metered on monthly submissions, users, and storage, with unlimited forms on every paid plan and capacity sold as recurring and one-time add-ons.
- Free$0
- Basic$10
- Standard$25
- Professional$50
- Premium$90
At 500 submissions a month, Zoho Forms is free, and the free tier is a real product with webhooks and unlimited reports rather than a demo. At 5,000 a month it is $120 a year on Basic, which is half of what Wufoo charges for a fifth of the volume and a tenth of what Formsite charges once its per-form ceiling forces you upward. Nothing else in this category is close on raw capacity per dollar, and the feature list at that price includes approval workflows, calculations, HIPAA support, offline mobile collection, and a stated accessibility commitment. The costs are the single-user Basic plan, the credit meters on AI and PDF output, and the suite gravity. If the one-user limit does not bite, this is the best value form builder a small business can buy.
Editorial verdict on each
forms.app
forms.app is the cleanest answer in this category to the question everyone actually cares about, which is what happens when a form gets busy. The answer is nothing: submissions are unlimited on every plan, users are unlimited on every plan, and no campaign can generate a surprise bill or a paused form. Add conditional logic, auto-scoring, e-signatures, and unlimited payments on the free tier, a real quiz product, and ISO 27001 certification, and it is very hard to beat for ordinary commercial forms. The reasons not to buy are specific and firm: no HIPAA agreement, no accessibility statement, no approval workflows, partial response capture stranded on a $588-a-year plan, and a twenty-one-person company behind it. If none of those apply to you, put it at the top of the shortlist alongside Tally and Zoho Forms.
Read the full forms.app profileZoho Forms
Zoho Forms is the best value form builder a small business can buy, and the reservations are all about shape rather than substance. Ten thousand submissions a month for $10 billed annually, with conditional logic, calculations, approval workflows, payment collection, offline mobile capture, HIPAA support, regional data centres, and a published accessibility commitment, is not a price anyone else in this category is trying to match. Buy it if you already use Zoho, if you need offline field collection, if compliance or residency is on your checklist, or if volume-per-dollar is the deciding factor. Think twice if you need two users on a budget, because Basic is single-user and the next step is $25; if you need the form itself to be beautiful, because it never will be; or if you are wary of suite gravity, because this product exists to sell you Zoho CRM and it is good at its job.
Read the full Zoho Forms profileforms.app profile last reviewed 2026-08-22; Zoho Forms last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.