Bonjoro vs Bubbles
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
The short answer
Both sides assessedBonjoro compared with Bubbles
Bubbles is async video for internal team conversation, with threaded video replies, channels, and an AI notetaker at $12 per member per month annually. Bonjoro is external one-to-one video fired by lifecycle triggers. They solve unrelated problems and many small companies end up with both: Bubbles for how the team talks to itself, Bonjoro for how the company talks to individual customers.
Bubbles compared with Bonjoro
Bonjoro is external one-to-one video fired by CRM lifecycle triggers, unlimited from $15 a month, aimed at onboarding and retention. Bubbles is internal async conversation with threaded replies at $12 per member. Neither can do the other's job, and a small company that cares about both async collaboration and customer relationship video will end up buying both without much overlap in spend.
Choose Bonjoro if
Founder-led and customer-obsessed small businesses using video at lifecycle moments: welcoming trial signups, thanking first-time buyers, saving at-risk accounts, and closing warm inbound, especially teams already running HubSpot, ActiveCampaign, or Shopify who want a trigger to tell them when to record.
Choose Bubbles if
Distributed teams of three to thirty who want to replace recurring calls with threaded async video conversation, especially engineering, design, and product groups that also want their live meetings recorded and summarized under the same subscription.
Side by side
13 attributes| Attribute | Bonjoro | Bubbles |
|---|---|---|
| Category | Video | Video |
| Starting price | $0 (Free), then $15 per month billed annually (Starter) (free plan available) | $0 (Basic), then $12 per member per month billed yearly (Pro Teams) (free plan available) |
| Pricing model | Freemium subscription with unlimited videos on every tier, priced per plan rather than strictly per seat, with substantial annual discounts. | Freemium per-member subscription with pricing that adjusts automatically based on team size, discounted for yearly billing. |
| Free plan | Unlimited videos, CRM integrations, unlimited screen recording, and iOS and Android apps, with Bonjoro branding on the delivery page. | Unlimited screen recordings up to 30 minutes each, five meeting recordings per week, AI summaries, a notetaker joining all meetings, and two channels, with recordings locking after two weeks. |
| Free trial | 14 days on paid tiers; no credit card required for the free plan | 14 days on Pro plans, alongside a permanent free Basic plan |
| Best for | Founder-led and customer-obsessed small businesses using video at lifecycle moments: welcoming trial signups, thanking first-time buyers, saving at-risk accounts, and closing warm inbound, especially teams already running HubSpot, ActiveCampaign, or Shopify who want a trigger to tell them when to record. | Distributed teams of three to thirty who want to replace recurring calls with threaded async video conversation, especially engineering, design, and product groups that also want their live meetings recorded and summarized under the same subscription. |
| Setup time | Under an hour to a working workflow. Connect HubSpot, ActiveCampaign, or Shopify, choose the trigger event, write the surrounding message template, and the first task appears the next time that event fires. The free plan means you can prove the loop before paying anything. | Fifteen minutes. Install the Chrome extension or desktop app, connect Google Calendar or Outlook if you want the notetaker, create a channel, and record. The free tier means the first month costs nothing and proves whether the habit forms. |
| Learning curve | Trivial to operate and hard to sustain. The interface takes minutes. The genuine difficulty is behavioural: someone has to film every day, and most Bonjoro implementations that fail do so because the queue grew to 40 unrecorded tasks and everyone stopped looking at it. | Low mechanically, moderate culturally. Recording and replying are obvious. The change that has to be agreed explicitly is that a video reply is an acceptable answer, because if half the team responds by asking for a call the threading model never engages and you have bought an expensive recorder. |
| Platforms | Web, iOS, Android, Chrome extension | Chrome extension, Desktop application, Web |
| Compliance | GDPR | GDPR, Advanced security features available for enterprise customers on request |
| Founded | 2017 | 2018 |
| Headquarters | Sydney, Australia | San Francisco, California, United States |
| Ownership | Founder-controlled, largely bootstrapped with some early angel and venture participation | Venture-backed, private |
Strengths and limitations
Bonjoro
Strengths
- The trigger queue is a genuinely different product idea: it tells you when to record rather than waiting for you to remember, which is the difference between video as an intention and video as a habit.
- CRM custom fields visible at the moment of recording is a small feature with a large effect on how specific and credible the video sounds.
- Unlimited videos on every tier including free, with the paywall on branding and team features rather than on volume, which is the friendliest structure in the category.
- Genuinely cheap: $15 a month annually for branded one-to-one video with CTA buttons and unlimited workflows.
Limitations
- No dynamic personalization at all: no voice cloning, no per-prospect background, no animated GIF thumbnail built from a prospect's website, and no bulk generation.
- The recorder itself is basic; anything longer than a minute or heavier on screen content is better served by Loom.
- REST API access requires the Company tier at $399 a month for ten or more users, which is a very high gate for programmatic access.
- The pricing structure has an awkward gap: Grrrowth covers three users and Company starts at ten, leaving teams of four to nine without a natural tier.
Bubbles
Strengths
- Threaded video replies and on-screen anchored comments make async video a conversation rather than a broadcast, which is a structurally better model for replacing meetings than a link and an email.
- The most usable free tier in this category for real work: unlimited screen recordings at 30 minutes each plus five AI-notetaken meetings a week.
- Two products in one subscription, async video collaboration and meeting recording with transcripts and summaries, at $12 per member per month billed yearly.
- Channels give recordings a home, which is why Bubbles archives stay navigable while collections of Loom links generally do not.
Limitations
- Nothing here serves sales: no dynamic personalization, no per-prospect landing pages, no CRM writeback, no animated GIF thumbnails, and no view-based follow-up automation.
- Free recordings lock after two weeks, so the free tier is a working surface rather than an archive and the value of your library depends on paying.
- Embedding and distribution are much narrower than Loom's 400-plus tool coverage, which matters if your documentation lives in Confluence or Notion.
- The AI notetaker is a bot that joins the call, which some organizations and some clients will not accept, and on the free tier it joins every meeting by default.
Pricing compared
Bonjoro
Freemium subscription with unlimited videos on every tier, priced per plan rather than strictly per seat, with substantial annual discounts.
- Free$0
- Starter$15
- Pro$29
- Grrrowth$79
- CompanyFrom $399
Bonjoro is priced honestly and unusually well for what it does. Unlimited videos on a free plan is close to unheard of in this category, and $15 a month annually for branded video with CTA buttons and unlimited CRM workflows is cheap for a tool that reliably lifts activation and retention. The value question is not price, it is whether your team will actually record. Bonjoro's entire economic case rests on humans filming one-to-one videos every day, and the tool cannot manufacture that discipline. Teams that keep the habit get outsized returns for $15 to $79 a month. Teams that do not are paying for an unused queue, and no amount of trigger automation fixes that. The one genuinely poor-value decision is putting the REST API behind a $399 Company tier.
Bubbles
Freemium per-member subscription with pricing that adjusts automatically based on team size, discounted for yearly billing.
- Basic$0
- Pro Teams$12
- Pro Personal$18
Bubbles at $12 per member per month billed yearly is the cheapest capable team tier in this category and it bundles two products. You get unlimited async recording with threaded video replies plus unlimited AI-notetaken meetings with transcripts and summaries, for less than Loom Business at $15 which does only the first and less than most standalone meeting notetakers which do only the second. The free tier is genuinely usable, with unlimited screen recordings at 30 minutes and a notetaker on every meeting, constrained only by a two-week lock. The value case fails for exactly one reason: none of this helps you sell anything. Judged as internal team infrastructure it is the best price-to-capability ratio here; judged as a sales tool it scores zero because it is not one.
Editorial verdict on each
Bonjoro
Bonjoro is the only tool in this category built around a genuinely different idea, and that idea is a queue rather than a recorder. Something happens in your business, you get told to film a thirty-second video for one specific person with their CRM fields in front of you, and it goes out branded with a button attached. For founder-led SaaS, ecommerce brands chasing repeat purchase, and success teams fighting churn, that mechanism reliably outperforms the automated email it replaces, and at $15 a month billed annually it is close to free. The unlimited free tier is the most generous in the category and lets you prove the loop before paying. The limits are real: no dynamic personalization, a basic recorder, shallow CRM writeback, and a REST API gated behind a $399 tier. And the whole thing rests on a human being willing to record every day, which is a bet on your team's discipline rather than on Bonjoro's software. Make that bet knowingly and it is one of the best-value tools here.
Read the full Bonjoro profileBubbles
Bubbles is the best value in async video for a team that talks to itself, and the threading is the reason. When the reply to a recording is another recording in the same channel, async video stops being a broadcast and starts actually replacing meetings, which is the thing every tool in this category claims and few structurally support. At $12 per member per month billed yearly you also get an AI notetaker with transcripts and summaries, which is a second product most teams would otherwise buy separately, and the free tier with unlimited 30-minute screen recordings is the most usable one here. Two caveats. Free recordings lock after two weeks, so the archive is not free, and the notetaker is a bot that shows up in your calls whether or not everyone is comfortable with that. And understand what you are not buying: Bubbles does nothing for sales, has no CRM writeback, and embeds in far fewer places than Loom. For a distributed team of three to thirty that wants fewer calls, it is the first thing to try.
Read the full Bubbles profileBonjoro profile last reviewed 2026-08-22; Bubbles last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.