Brand24 vs Mention
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
The short answer
Both sides assessedBrand24 compared with Mention
The closest direct rival and the more accessible one on price: Mention has a genuinely cheap entry tier and includes social publishing alongside listening, which Brand24 does not. Brand24 answers with deeper analytics, the scoring layer that produces defensible share of voice numbers, and the AI Visibility module. Small teams that want to listen and post from one place start with Mention; teams whose deliverable is a report to a client or a board tend to end up on Brand24.
Mention compared with Brand24
The most direct substitute, and for a small business the more realistic one. Brand24 does broadly the same job, social and web listening with sentiment and reach scoring, but keeps published self-serve plans starting around a tenth of Mention's entry price with a card-and-go trial. Mention answers with deeper review-site coverage, unlimited seats, a longer Boolean allowance, and an account manager. If your budget is under a few hundred dollars a month, Brand24 is the only one of the two you can actually buy.
Choose Brand24 if
In-house comms teams, PR and social agencies, and marketing teams at companies large enough to have a reputation worth watching, particularly those that want conventional media monitoring and LLM visibility tracking in a single subscription and a single monthly report.
Choose Mention if
Mid-market and larger comms, PR, and brand teams that need broad multi-source listening with Boolean precision, competitor share of voice, and white-labelled reporting, and that can commit to an annual contract bought through a sales conversation.
Side by side
13 attributes| Attribute | Brand24 | Mention |
|---|---|---|
| Category | PR | PR |
| Starting price | $199 per month billed annually on Individual ($249 month to month) (14 days trial) | From $599 per month on an annual contract, quoted through a demo (free trial) |
| Pricing model | Subscription priced by keyword count and monthly mention volume, with collection frequency and AI features gated by tier. Seats are unlimited from the Team plan upward. Annual billing is roughly 15 to 20 percent cheaper than monthly. There is no free plan; every tier begins with a 14 day trial that does not require a card. | A single Company plan sold through a demo on an annual contract, priced by mention volume and alert count rather than by seat. Users are unlimited. Historical data backfill and API access are paid add-ons quoted separately. The self-serve Solo, Pro, and Pro Plus tiers were discontinued for new customers in July 2025 and are grandfathered only for existing accounts. |
| Free plan | No | No |
| Free trial | 14 days, no credit card required | A trial exists but is gated behind a demo request rather than a public signup |
| Best for | In-house comms teams, PR and social agencies, and marketing teams at companies large enough to have a reputation worth watching, particularly those that want conventional media monitoring and LLM visibility tracking in a single subscription and a single monthly report. | Mid-market and larger comms, PR, and brand teams that need broad multi-source listening with Boolean precision, competitor share of voice, and white-labelled reporting, and that can commit to an annual contract bought through a sales conversation. |
| Setup time | A first project is running in under fifteen minutes: enter keywords, choose sources, set alert rules. The work that actually determines whether the tool is useful is the following week of pruning false positives out of the query, which takes a few sessions on any brand name that is also a common word. | A first alert takes minutes, and results begin arriving immediately. Getting a feed that is actually worth reading takes longer: expect a week or two of tuning Boolean exclusions, language and country scoping, and source filters before the noise ratio settles. Onboarding is scheduled with the account manager rather than self-directed. |
| Learning curve | Low to moderate. The mention feed and filters are self explanatory; the scoring metrics take longer, because Presence Score and Reputation Score are only meaningful as trends and new users often over-interpret a single number. Boolean query design is the genuine skill, and Context Search exists precisely to let people skip it. | Low for reading a feed, moderate for writing good queries. The 2,000 character advanced alert is powerful and unforgiving; a poorly written one either floods the account and burns mention quota or silently misses the coverage that mattered. Plan for someone to own query maintenance rather than treating alerts as set and forget. |
| Platforms | Web application, iOS app, Android app, Slack app, REST API, MCP server | Web application, iOS app, Android app, Desktop notifications, REST API (paid add-on) |
| Compliance | GDPR, ISO 27001 | GDPR |
| Founded | 2011 | 2012 |
| Headquarters | Wroclaw, Poland | Paris, France |
| Ownership | Majority owned by Semrush through its Prowly subsidiary (controlling stake acquired April 2024, later increased to roughly 77 percent); shares remain listed on the Warsaw Stock Exchange | Acquired by Agorapulse (2025), previously owned by Mynewsdesk (2018 to 2025) |
Strengths and limitations
Brand24
Strengths
- Very broad source coverage for the price, spanning social, news, blogs, forums, podcasts, and review sites in a single project rather than across several tools.
- AI Visibility tracking across nine LLM surfaces bundled into a listening platform, ahead of most conventional monitoring competitors on this specific capability.
- Unlimited user seats from the Team plan upward, which makes it unusually agency friendly compared with per seat listening tools.
- Storm Alerts and anomaly detection are genuinely tuned for crisis response rather than being a fixed volume threshold.
Limitations
- No free plan and a $199 per month entry point, which puts it out of reach for the smallest businesses regardless of fit.
- Keyword limits apply across all projects combined, so competitor tracking and brand tracking compete for the same small allowance.
- Mention quotas are hard monthly caps; exceeding them halts collection for the remainder of the cycle rather than charging an overage.
- Real time collection is gated to Pro, meaning the entry and mid tiers update on a 12 hour or hourly cycle that is too slow for genuine crisis work.
Mention
Strengths
- Broad source coverage in one index: social platforms, news, blogs, forums, and more than seventy-five review sites, rather than social alone.
- Advanced Boolean alerts with a 2,000 character query allowance, which is the difference between a signal feed and a noise feed for ambiguous brand names.
- Unlimited users on the Company plan, so read access can be given to support, legal, and executives without a per-seat calculation.
- White-label scheduled reporting that makes listening a saleable agency deliverable rather than an internal cost.
Limitations
- The self-serve tiers are gone. Solo, Pro, and Pro Plus were discontinued for new customers in July 2025, so a small business cannot buy Mention at its historic price point regardless of what third-party pricing pages still say.
- The only published route to purchase is a demo request; there is no public signup and no clearly documented open trial, which makes cheap evaluation impossible.
- Historical data is not included at any tier. A new alert starts collecting from creation, and backfilling up to two years is a separate paid add-on.
- API access is also an add-on rather than a plan feature, which raises the real cost of any integration project above the headline price.
Pricing compared
Brand24
Subscription priced by keyword count and monthly mention volume, with collection frequency and AI features gated by tier. Seats are unlimited from the Team plan upward. Annual billing is roughly 15 to 20 percent cheaper than monthly. There is no free plan; every tier begins with a 14 day trial that does not require a card.
- Individual$199
- Team$299
- Pro$399
- Business$599
- EnterpriseFrom $1,499
Judged against the enterprise listening platforms it competes with on capability, Brand24 is inexpensive; judged against what a small business expects to pay for brand monitoring, it is not cheap at all. The honest framing is that the entry plan is priced for a company with a brand worth defending, not for a solo operator, and that most buyers who need the product for crisis response will land on Pro at $399 because that is where real time collection lives. The AI Visibility module is the strongest value argument right now, since buying LLM tracking separately typically costs as much again. Agencies get the best return because unlimited seats from the Team plan upward mean the cost does not scale with headcount, only with keywords.
Mention
A single Company plan sold through a demo on an annual contract, priced by mention volume and alert count rather than by seat. Users are unlimited. Historical data backfill and API access are paid add-ons quoted separately. The self-serve Solo, Pro, and Pro Plus tiers were discontinued for new customers in July 2025 and are grandfathered only for existing accounts.
- CompanyFrom $599
- Historical data add-onQuoted
- API access add-onQuoted
- Legacy self-serve tiersNo longer sold
As a listening engine at the $600 to $1,500 a month level, Mention is competitive: broad source coverage, real Boolean control, unlimited seats, and reporting an agency can put a client logo on. The problem is the shape of the offer rather than the number. A tool that built its reputation on a $49 entry point now requires a demo, an annual commitment, and two paid add-ons before it does what a buyer assumes it already does. For a small business that reads about Mention in a listicle and expects a card-and-go signup, the value question does not really arise, because that route no longer exists. For a mid-market comms team already budgeting five figures a year for monitoring, it is a reasonable buy that undercuts the traditional media intelligence vendors by a wide margin.
Editorial verdict on each
Brand24
Brand24 is the most capable listening platform a mid-sized team can buy without entering an enterprise procurement process, and its early bet on LLM visibility tracking is currently its sharpest differentiator: one subscription covers both what the web says about you and what the models repeat. The scoring layer, the unlimited seats above the entry plan, and the export formats explain why agencies keep choosing it. The reservations are concrete rather than stylistic. Keyword allowances are counted across all projects and run out fast, mention quotas are hard caps that stop collection mid-crisis, real time monitoring does not appear until the $399 tier, and there is no free plan to test the fit before committing. It is also monitoring only, with no path from knowing what was said to influencing what gets written next. Buy it if reputation reporting is part of someone's job description and $199 to $399 per month is a defensible line item; look elsewhere if you simply want to know when your name comes up.
Read the full Brand24 profileMention
Mention still does the thing it became known for, and does it well: a broad, fast index across social, news, forums, and review sites, with Boolean control good enough to make an ambiguous brand name workable and reporting polished enough to bill a client for. What changed is who is allowed to buy it. The self-serve tiers that made Mention a default recommendation for small businesses were retired in July 2025, publishing and replying were removed in January 2026, and the only published route now is a demo leading to an annual Company contract from $599 a month with historical data and API access priced on top. For a mid-market comms team that would otherwise be quoted five figures by a traditional media intelligence vendor, that is a fair deal and worth a bake-off against Agility PR. For the small business this directory is written for, Mention is now a tool to know about rather than one to buy, and Brand24 or a monitoring module inside a platform you already pay for will get you further for the money.
Read the full Mention profileBrand24 profile last reviewed 2026-08-23; Mention last reviewed 2026-08-23. Pricing is compiled from public sources and can change without notice. See our methodology.