Picktime

1. 1

   You create an account and define the shape of your business: team members, services with durations and prices, resources such as rooms or equipment, and locations. Each of these is capped on the free plan (three, three, and two respectively) and raised on paid tiers.

2. 2

   Availability is computed from the intersection of staff schedules, service durations, and resource availability, so a treatment cannot be booked when either the therapist or the room is occupied. Classes are handled separately as capacity-limited sessions, with two allowed free and unlimited on Pro.

3. 3

   Clients book through a hosted booking page, a website embed, or a service-specific booking link. Automatic timezone conversion handles remote sessions. Free-plan bookings send email notifications; SMS notifications and reminders begin at Starter.

4. 4

   Payments are taken through PayPal on the free plan and add Stripe and Square from Starter, so you keep your own processor and Picktime takes no percentage. Pro adds the operational layer: round-robin distribution, waitlists, booking approval before a slot is confirmed, discount coupons, a customisable booking flow, CAPTCHA, and SSO.

Freemium with per-user pricing on paid tiers, billed annually, and tier limits expressed in team members, resources, locations, and classes rather than in bookings. Appointments are unlimited on every tier.

Value assessment: Nothing else in this category offers staff, resources, locations, and classes on a free plan, and nothing else offers round-robin at around $2.25 per user. Picktime is priced roughly an order of magnitude below the salon platforms and below every meeting-link tool that has team features. The honest counterweight is what the price buys: no point of sale, no inventory, no marketplace, no commission tracking, no payroll, a shallow integration catalogue, and no security attestation. If your booking problem is genuinely a booking problem, and not a whole business operations problem, Picktime solves it for less money than anything else that models resources properly. If your booking problem comes attached to a till and a stock room, the saving is illusory.

Setup time

An hour or two. Define team members, services, resources, and locations, connect a calendar, and publish the booking page. Resource modelling takes the most thought because it is where the real scheduling logic lives.

Learning curve

Low. The concepts (staff, services, resources, locations, classes) map directly onto how a small service business already thinks, and there is nothing here that requires training.

Onboarding

Entirely self-serve with no credit card required to start. Raising the Pro seat or resource caps involves contacting support, which is the only point where a conversation is needed.

Migration notes

Client and booking data import is basic rather than a polished migration tool, so most businesses start clean and let historical records stay with the old system. Because payments run through your own processor, switching to Picktime does not require changing merchant relationships or re-collecting cards, which removes the single most disruptive step in most booking software migrations. Published booking links have to be updated everywhere they appear.

Platforms

Web applicationiOS and Android appsHosted booking pageWebsite embeds

API

Integrations are the primary extension path, with 100-plus Zapier integrations on the Pro plan. Picktime is not positioned as a developer platform and its public API surface is limited compared with Cronofy or Cal.com.

Compliance

GDPR

Data residency

Not published as a configurable option.

SSO

Single sign-on is available on the Pro plan, which is unusual at this price point.

Security notes

CAPTCHA protection on booking forms and SSO on Pro are the notable controls. Payment credentials stay with your own PayPal, Stripe, or Square account rather than being held by Picktime. There is no published SOC 2 Type 2 report or trust centre.

Channels

Email supportIn-product helpSupport contact for raising Pro plan limits

Documentation

Product documentation and industry-specific guides on picktime.com covering setup, resources, classes, payments, and integrations.

Community

No large official forum; the vendor maintains industry pages and guides rather than a community platform.

Founded

2017

Headquarters

Austin, Texas, United States

Ownership

Privately held

Employees

Small (not publicly disclosed)

Funding

A small, privately held company; no large publicly reported funding rounds.

Picktime is the best value in this category and one of the least polished products in it, which is not a coincidence. Nothing else gives you staff calendars, bookable rooms and equipment, multiple locations, and classes on a free plan, and nothing else sells round-robin for around $2.25 a user. For a tutor, a small clinic, a library booking study rooms, or a rental business, it does the whole job for less than the price of a sandwich. The limits are real and worth stating plainly: SMS reminders and two-way calendar sync are not free, there is no till, no inventory, no marketplace, no security attestation, and the booking page will never be the reason someone remembers your brand. Buy it when the booking problem is a scheduling problem. When it becomes a business operations problem, move to Vagaro, Fresha, or Square and accept the bill.

Written by the SaaSTracker editorial team. Awards, when shown, are judged against the published criteria in our methodology.