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RecappedIO vs Trumpet

An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.

The short answer

Editorial assessment

RecappedIO compared with Trumpet

Trumpet arrived later and pushed harder on the buyer-facing surface: microsite-style pods, video, and a design polish Recapped's block editor never matched. Recapped was stronger on the internal discipline side, MAP enforcement and deal scoring for managers. Teams that wanted the room to look impressive should look at Trumpet; teams that wanted the room to make the deal move on schedule are closer to Arrows or Dock.

Choose RecappedIO if

Historically: mid-market B2B sales teams of roughly five to thirty reps running multi-stakeholder deals over a defined process, where the flat unlimited-seat price was cheaper than per-seat rivals and Mutual Action Plan discipline was the actual problem being solved. As of August 2026 the product is shut down and best for nobody.

Choose Trumpet if

B2B sales and customer success teams of roughly five to fifty reps running multi-stakeholder deals over weeks rather than days, who want one shared, tracked space per deal and are already on HubSpot or Salesforce.

Side by side

13 attributes
AttributeRecappedIOTrumpet
CategorySales RoomsSales Rooms
Starting priceFree for one user; paid plans from $600 per month flat for unlimited seats (product now discontinued) (free plan available)Free for up to 10 Pods; paid plans from $45 per user per month (free plan available)
Pricing modelFlat monthly subscription for unlimited internal users rather than per-seat pricing, with tiers gating CRM depth, permissions, and AI features. A single-user free plan sat underneath. Note that the product shut down on 31 July 2026 and these prices are recorded historically; they were the published figures on recapped.io through the wind-down.Per user, per month, billed monthly or annually, with annual paid up front at ten times the monthly rate (roughly two months free). A permanently free plan is capped at 10 Pods per account. Capability, not volume, is the axis: e-signature, proposals, and video recording start at Scale, and the AI Copilot plus SSO and SCIM start at Elite.
Free planOne user, unlimited digital sales rooms, buyer engagement analytics, Mutual Action Plans, task manager, and password protectionUnlimited users, 10 Pods per account, mutual action plans, basic analytics, version control, and the integration library
Free trialFree trial was offered on paid plans prior to the shutdownNo fixed-length public trial is advertised; the free plan (no card required) serves that purpose, with demos arranged for paid tiers
Best forHistorically: mid-market B2B sales teams of roughly five to thirty reps running multi-stakeholder deals over a defined process, where the flat unlimited-seat price was cheaper than per-seat rivals and Mutual Action Plan discipline was the actual problem being solved. As of August 2026 the product is shut down and best for nobody.B2B sales and customer success teams of roughly five to fifty reps running multi-stakeholder deals over weeks rather than days, who want one shared, tracked space per deal and are already on HubSpot or Salesforce.
Setup timeHistorically about a day to build a first template and a week to standardize one across a team. The room builder itself was learnable in an afternoon; the work was deciding what the standard Mutual Action Plan steps should be, which is a sales process question rather than a software one.A first Pod takes under an hour. A team rollout takes one to two weeks: connecting the CRM, building three or four templates per motion, uploading the content library, and agreeing which widgets are mandatory. The templates are the real work, and skipping them is the most common reason a rollout stalls.
Learning curveLow for reps, since the buyer-facing room needed no training and internal use was drag and drop. Higher for the manager: custom health scoring and the Deal Tracker only produced useful output if the underlying process was defined first.Low for reps who only fill in a template, moderate for whoever owns the templates and the content library. The widget library is broad enough that discovering what exists takes longer than learning to use any single piece.
PlatformsWeb application, Buyer-facing rooms in any browser, no buyer login required, Salesforce embedded view, Mobile web (widely described as awkward)Web application, Chrome extension, Gmail and Outlook plugins, Mobile-responsive buyer view
ComplianceGDPR, SOC 2GDPR, SOC 2 Type II, ISO 27001
Founded20192021
HeadquartersBrooklyn, New York, United StatesLondon, United Kingdom
OwnershipIndependent and venture-backed; ceased operations 31 July 2026Independent, venture-backed

Strengths and limitations

RecappedIO

Strengths

  • Mutual Action Plans were a first-class object with owners, dates, and automated chasing, not a checklist bolted onto a content page.
  • Flat pricing for unlimited internal users, which inverted the per-seat economics that dominate the category.
  • A free plan that included rooms, MAPs, and buyer analytics rather than gating the useful parts.
  • Rooms embedded directly inside the Salesforce opportunity record, which is what made reps actually use them.

Limitations

  • The product is shut down. Recapped closed on 31 July 2026 and stopped taking new customers, which overrides every other consideration.
  • The single-user cap on the free plan meant even a two-person team faced a $600 monthly step, an awkward gap for small businesses.
  • Reviewers consistently reported the mobile browser experience as clunky and recommended desktop, with no native mobile app.
  • The block editor was less capable than a document tool: users described the editing features as thin and reached for a spreadsheet on genuinely complex proposals.

Trumpet

Strengths

  • The widget library is deep and the editor is fast, which is why customization is the most praised thing in user reviews of the product.
  • Per-viewer engagement data with new stakeholder detection answers the question a rep actually has: who else is looking, and are they serious.
  • Mutual action plans on the free plan, which most competitors gate behind a paid tier.
  • Buyers need no account, so adoption on the other side of the deal does not depend on a signup.

Limitations

  • Pro caps at five users, so the pricing model forces a jump from $45 to $100 per seat on the sixth hire regardless of feature need.
  • E-signature, proposals and quotes, and video recording are all Scale-tier, which makes the advertised entry price misleading for a full deployment.
  • SSO and SCIM are Elite-only, an expensive gate for a company whose IT policy simply requires SAML.
  • Zapier and Make coverage is thin next to the native CRM connectors, so automation outside HubSpot or Salesforce usually needs custom work.

Pricing compared

RecappedIO

Flat monthly subscription for unlimited internal users rather than per-seat pricing, with tiers gating CRM depth, permissions, and AI features. A single-user free plan sat underneath. Note that the product shut down on 31 July 2026 and these prices are recorded historically; they were the published figures on recapped.io through the wind-down.

  • Free$0
  • Team$600
  • Business$1,250
  • EnterpriseContact sales

While it was sold, Recapped's flat unlimited-seat pricing was the strongest argument for it. Per-seat rivals in this category typically charge in the region of $30 to $60 per user per month, so a team of twenty crossed into Recapped's favor quickly, while a team of three did not. The free plan was also unusually honest, shipping the actual product rather than a demo of it. None of that is purchasable now, and the honest value assessment in August 2026 is that the correct spend on Recapped is zero: evaluate a vendor that will still exist next quarter, and treat the flat-fee model as a thing to look for elsewhere rather than a reason to look here.

Trumpet

Per user, per month, billed monthly or annually, with annual paid up front at ten times the monthly rate (roughly two months free). A permanently free plan is capped at 10 Pods per account. Capability, not volume, is the axis: e-signature, proposals, and video recording start at Scale, and the AI Copilot plus SSO and SCIM start at Elite.

  • Free$0
  • Pro$45
  • Scale$100
  • Elite$160

For a five-rep team on Scale, roughly $6,000 a year buys the room, the signals, e-signature, and the CRM sync, which is defensible if deals are worth five figures and stall in internal silence. The awkward zone is the middle: Pro is cheap but withholds e-signature and proposals, and its five-user cap means the moment you hire a sixth rep the bill goes from $225 to $600 a month before anyone uses a new feature. Elite at $160 per seat is priced against enterprise sales enablement platforms, and the AI layer there is new enough in 2026 that it should be evaluated in a pilot rather than bought on the datasheet. The free plan is the strongest signal of confidence in the category: it is real, it includes mutual action plans, and it is enough to prove whether your buyers will actually use a room.

Editorial verdict on each

RecappedIO

Recapped got the important thing right: it treated a B2B deal as a shared project with dates and owners rather than a folder of content to present, and its Mutual Action Plan implementation was among the most serious in the category. The flat unlimited-seat pricing was genuinely differentiated, and the free plan was honest in a way free plans usually are not. None of that matters for a buyer today, because the company shut the product down on 31 July 2026 after seven years and stopped taking new customers before that. This profile exists as a record and as a migration reference. If you are shopping, look at Arrows or Dock for the action-plan discipline, Trumpet for the buyer-facing presentation, and GetAccept if you want the contract to close in the same tool. If you are leaving, export the content now and accept that the engagement history is not coming with you.

Read the full RecappedIO profile

Trumpet

Trumpet is the most fully built product in the digital sales room category and, unusually for a category leader, it starts free with mutual action plans included. The widget library is deep, the buyer experience needs no login, and the per-viewer engagement data answers the one question a rep cannot answer any other way: who else is reading this, and do they care. The problems are all in the pricing shape rather than the software. Pro at $45 is a teaser capped at five users with no e-signature or proposals, which means the real product is Scale at $100 per seat, and a SAML requirement pushes you to $160. It remains a young, forty-person, venture-backed company shipping fast, so evaluate the 2026 AI layer in a pilot rather than buying it on the datasheet. Start on the free plan, prove your buyers actually open the room, and budget for Scale from the beginning.

Read the full Trumpet profile

RecappedIO profile last reviewed 2026-08-23; Trumpet last reviewed 2026-08-23. Pricing is compiled from public sources and can change without notice. See our methodology.