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Popupsmart

No-code popup builder with behavioral targeting, priced by monthly pageviews

Popupsmart is a no-code popup and on-site campaign builder that lets a marketer design lightbox popups, floating bars, full-screen overlays, surveys, and spin-to-win wheels in a drag-and-drop editor, then target them by visitor behavior, device, country, traffic source, and cart state. It installs as a single script or a one-click Shopify app, starts on a free plan, and meters paid usage by monthly pageviews rather than by leads captured.

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Overview

Popupsmart occupies the middle of the lead-capture market: more design control and targeting depth than the free popup widget bundled with an email tool, considerably less machinery than the enterprise on-site personalization platforms. The company positions it as the tool a marketer can use without asking an engineer for anything beyond pasting one script tag, and the product is built around that constraint. The editor is drag-and-drop, the targeting rules are named in plain language rather than expressed as conditions on a data layer, and the template library carries several hundred pre-built campaigns organized by goal.

The founding observation, stated plainly by the company, is that businesses spend heavily to acquire traffic and then lose most of it without a single interaction. Everything in the product follows from trying to intercept that traffic at a sensible moment: exit-intent detection, scroll-depth and time triggers, an inactivity sensor, and frequency capping so the same visitor is not shown the same offer on every page. Newer work has gone into AI, both in generation (describe a campaign in a prompt and get a branded popup with headline, image, and call to action) and in delivery, where a Smart Mode option lets the system decide when to show a campaign based on collected behavioral data rather than a hand-written rule.

The commercial model is the thing to understand before buying. Popupsmart charges by monthly pageviews on the domains you connect, not by leads captured or by contacts stored, and the free plan's 5,000 pageviews is small enough that any site with real traffic will move to a paid tier quickly. That meter is the single most common complaint in user reviews: a content-heavy site can burn its allowance on pages where no campaign is even running. Against that, the company is small (roughly fifteen people), independent, and bootstrapped, with no acquisition or private-equity owner steering the roadmap, and the pricing is fully published with no sales call required at any tier below custom enterprise volume.

Best for

Small ecommerce stores, content sites, and marketing teams that want serious popup targeting and a genuinely capable editor without an enterprise contract, and whose monthly pageview volume is predictable enough to size a plan against.

Not the right fit for

  • High-traffic content publishers, where the pageview meter charges for every page view regardless of whether a campaign was eligible to show on it.
  • Teams that want the popup tool to also be the email database; Popupsmart captures and forwards leads but is not a marketing automation platform.
  • Anyone who needs A/B testing on a budget, since split testing does not appear until the Advanced tier at $69 per month.
  • Organizations requiring formal enterprise assurance such as a published SOC 2 report, dedicated data residency options, or contractual SSO.
  • Sites needing deep product-catalog personalization or on-site recommendation engines, which is where the larger CRO platforms begin.

How it works

  1. 1

    You connect a website by adding the Popupsmart JavaScript snippet to your template, through Google Tag Manager, or via the one-click Shopify app. The script is a single hosted file (the company publishes a 97kb figure) served from AWS and loaded asynchronously, so the install is a paste-and-verify job rather than a project.

  2. 2

    Campaigns are built in a drag-and-drop editor, either from a blank canvas, from one of the several hundred templates, or from an AI prompt that generates headline, layout, imagery, and call to action in one pass. Every element accepts styling changes, and Basic and above unlock custom fonts and custom CSS for teams that need the popup to match a design system exactly.

  3. 3

    Targeting and triggering are configured as a set of rules on the campaign: which pages it appears on, which visitors qualify (new versus returning, device, country, referring source, cart stage), what fires it (exit intent, scroll depth, time on page, inactivity, click on a teaser), and how often a single visitor can see it. Smart Mode hands the timing decision to Popupsmart's own model instead, which is useful when you have no strong prior about the right moment.

  4. 4

    Submitted data flows out through integrations rather than living in Popupsmart as a CRM. Leads can be pushed to Mailchimp, HubSpot, Brevo, MailerLite, SendGrid, Klaviyo, Zapier, Make, or an arbitrary webhook, and conversion events can be sent to Google Analytics 4. The built-in analytics dashboard reports views, interactions, leads, and conversion rate, broken down by country, referrer, page, device, browser, and screen resolution, with A/B testing available from the Advanced tier upward to compare design, audience, or trigger variants.

Feature breakdown

33 features in 4 modules

Campaign types

The formats a campaign can take, from a quiet bar to a full-screen interruption.
Lightbox popups
The standard centered overlay with a dimmed background, used for email capture, discount offers, and announcements; every element is individually styleable.
Floating and announcement bars
Sticky top or bottom strips that carry a message without blocking the page, the format most often used for shipping thresholds and site-wide notices.
Full-screen overlays
Interstitials that take the whole viewport, appropriate for age gates, entry offers, and high-commitment asks where partial attention will not do.
Teaser popups
A small persistent tab or badge that sits in a corner and expands into the full campaign when clicked, trading immediate reach for far less intrusion.
Spin-to-win and gamified campaigns
Wheel-of-fortune style discount games that trade a randomized code for an email address, consistently higher-converting than a plain form on retail sites.
Surveys and NPS-style questions
Multi-step question campaigns that collect a rating or a choice rather than a contact detail, useful for exit surveys and quick preference capture.
Contact and click-to-action campaigns
Tap-to-call and WhatsApp buttons plus contact forms, which is how local-service businesses use the tool rather than for list building.

Targeting and triggers

Who sees a campaign, when it fires, and how often the same person sees it again.
Exit-intent detection
Cursor velocity toward the browser chrome fires the campaign as the visitor is about to leave, the least intrusive moment to make an offer on desktop.
Scroll depth and time on page
Fire after a percentage of the page is read or after a set dwell time, which filters out bounces before they are ever asked for anything.
Inactivity sensor
Detects a stalled session with no cursor movement or scrolling and treats it as a soft exit signal, covering the mobile case exit intent handles badly.
New versus returning visitor rules
Split campaigns by whether the visitor has been seen before, so a first-time discount and a loyalty message never collide on the same person.
Geo, device, and browser targeting
Restrict a campaign by country, by desktop, tablet, or mobile, and by browser, which is how region-specific shipping offers and mobile-only layouts get handled.
Traffic source targeting
Show different campaigns to visitors arriving from search, from a specific referring domain, or from a paid campaign UTM, matching the offer to the intent.
Page-level and multi-page logic
Include or exclude by URL pattern and by number of pages viewed in the session, so a campaign can require engagement before it appears.
Cart-stage targeting
On connected Shopify stores, campaigns can key off cart contents and cart value, which is the mechanic behind free-shipping-threshold and abandonment prompts.
Frequency capping
Per-visitor display limits and cooldown windows, the setting that separates a working campaign from the reason people install popup blockers.
Smart Mode AI targeting
Available from the Advanced tier, this hands trigger timing to Popupsmart's model, which selects the moment from collected behavioral data instead of a fixed rule.

Builder and personalization

How a campaign gets designed and how much of it can change per visitor.
Drag-and-drop editor
Element-level layout with live preview across desktop and mobile breakpoints, no code required for anything the standard element set covers.
Template library
Several hundred pre-built campaigns organized by goal, plus Popup Recipes that bundle a template with the targeting and trigger configuration that suits it.
AI popup generation
A single text prompt produces a branded campaign with headline, copy, imagery, and call to action, which removes the blank-canvas problem for teams without a designer.
Smart Tags
Placeholder variables that inject dynamic values into popup copy, so a campaign can address the visitor by name or reflect a value already known about the session.
Prefilled form fields
Fields populated from known data so a returning visitor confirms rather than retypes, which measurably lifts submission rates on multi-field forms.
Custom fonts and CSS
Available from the Basic tier upward, letting a campaign inherit a brand's exact typography and spacing rather than approximating it.
Unbranded campaigns
The Popupsmart badge is removed on every paid tier; the free plan carries it, which is the usual reason free-plan users upgrade before they hit the pageview cap.
Animation and countdown elements
Entrance and exit animations plus live countdown timers for genuinely time-boxed offers, both configured in the editor rather than in code.

Measurement, delivery, and operations

What happens to a captured lead and how you find out whether the campaign worked.
Analytics dashboard
Views, interactions, leads, and conversion rate per campaign, segmented by country, referrer, page, device, browser, and screen resolution.
A/B split testing
Available from the Advanced tier, testing design, audience, or trigger variations against each other with traffic split and results tracked per variant.
Marketing integrations
Direct connections to more than a hundred tools including Mailchimp, HubSpot, Klaviyo, Brevo, MailerLite, SendGrid, Zapier, and Make.
Webhooks
Raw submission payloads posted to any endpoint you control, the escape hatch when your CRM is not on the integration list.
Google Analytics 4 event tracking
Impressions and conversions pushed as GA4 events so popup performance can be attributed inside your existing analytics rather than only in Popupsmart.
Shopify app install
One-click installation with theme compatibility handling, cart-aware targeting, and checkout-adjacent campaign placement.
Multi-site and team seats
Website count is a plan lever (one on Free, three on Basic, up to unlimited on Expert) and paid tiers add two to four team members.
Email quota
Each plan includes a monthly allowance for emails sent by Popupsmart itself, from 100 on the free plan to 10,000 on Expert, separate from your ESP.

Use cases

4 documented

Shopify store owner with a free-shipping threshold

Average order value sits just below the threshold that would make shipping economics work, and there is no signal on site telling shoppers how close they are.

A cart-value-targeted floating bar shows the remaining amount to free shipping, refreshing as items are added; the same campaign is suppressed once the threshold is crossed, and AOV lifts without a discount being given away.

Content site building an email list

Traffic is healthy but the sidebar signup form converts at a fraction of a percent and nobody scrolls to the footer form at all.

A scroll-triggered lightbox fires at 60 percent read depth on article pages only, excluding the homepage and category pages, with a per-visitor cap of one view every thirty days; signup volume rises and bounce rate does not move.

B2B marketer running a paid campaign to a landing page

Paid traffic converts worse than organic, and the team suspects visitors arriving from the ad need a different offer than the general audience.

Traffic-source targeting shows an ad-specific exit-intent offer only to visitors carrying the campaign UTM, with an A/B test between two headlines on the Advanced tier resolving the question in a fortnight rather than by argument.

Local service business without a marketing team

The website generates calls inconsistently and there is no budget or appetite for a developer to build a contact interception flow.

A teaser badge on mobile expands into a tap-to-call and WhatsApp campaign, configured in an afternoon from a template, with submissions forwarded by webhook into the existing booking inbox.

Pricing

from Free (5,000 monthly pageviews, one website, one live popup); paid plans from $39 per month, or $32.50 per month billed annually

Flat monthly subscription metered by monthly pageviews across connected websites, with website count, live campaign count, team seats, and included email quota stepping up per tier. Annual billing is discounted 20 percent. Features are gated by tier: unbranded campaigns and custom CSS from Basic, A/B testing and Smart Mode AI targeting from Advanced.

PlanPriceIncludes
Free$0
per month
  • 5,000 monthly pageviews on one website
  • One live popup at a time, 100 emails per month
  • Full editor and template access, with Popupsmart branding on the campaign

Genuinely usable for a small site testing the idea, but the single live popup and the branding are the two limits that push people to upgrade before the pageview cap does.

Basic$39
per month, or $32.50 billed annually
  • 50,000 monthly pageviews across three websites
  • Unlimited live popups and branding removed
  • Custom fonts and custom CSS, priority support, 1,000 emails per month

No A/B testing at this tier, which is the most consequential gap for anyone intending to optimize rather than just deploy.

Advanced$69
per month, or $57.50 billed annually
  • 100,000 monthly pageviews across five websites
  • A/B split testing and Smart Mode AI targeting
  • Two team members, 3,000 emails per month

The realistic starting tier for a team that plans to iterate, since this is where testing appears.

Pro$99
per month, or $82.50 billed annually
  • 250,000 monthly pageviews across seven websites
  • Campaign filing and organization for larger campaign libraries
  • Two team members, 5,000 emails per month
Expert$159
per month, or $132.50 billed annually
  • 500,000 monthly pageviews across unlimited websites
  • Four team members, 10,000 emails per month
  • Dedicated support with a shared Slack channel and CRO consultancy time

Above 500,000 monthly pageviews the company quotes custom enterprise pricing.

Billing notes

  • The meter is monthly pageviews on connected domains, not leads captured and not popup impressions, so pages where no campaign is eligible still consume the allowance. This is the most frequently cited cost surprise in user reviews.
  • Annual billing saves 20 percent on every paid tier as published August 2026.
  • A/B testing is not available on Free or Basic; if optimization is the point of buying the tool, Advanced at $69 per month is the real entry price.
  • Every paid tier removes Popupsmart branding, so the free-to-Basic step is often driven by appearance rather than by volume.
  • Team seats are tightly rationed: two on Advanced and Pro, four on Expert, so an agency managing many client sites should price the website count and seat count together.
  • Email quota is a separate meter from pageviews and is small relative to an ESP allowance; it covers Popupsmart's own sends, not your marketing list.

Value assessment: Against the direct competition Popupsmart sits mid-market on price and above average on targeting depth. Poptin gives away more on its free tier and is cheaper at the bottom; OptinMonster is closer on capability and comparably priced; the enterprise-leaning tools cost several times as much. The judgement turns almost entirely on your traffic shape. A 60,000-pageview store on Basic at $32.50 annually is buying real capability cheaply. A 400,000-pageview content site paying $132.50 for Expert, where only a fraction of those pageviews ever showed a campaign, is paying for a meter that does not track the value delivered. Price the plan against your actual analytics number before committing to a year.

Strengths & limitations

Strengths

  • Targeting depth well beyond what popup widgets bundled with email tools offer, with eighteen-plus conditions including cart stage, traffic source, and multi-page logic.
  • A drag-and-drop editor and several hundred goal-organized templates that let a non-designer ship a credible campaign the same day.
  • Fully published pricing at every tier below custom enterprise volume, with no sales call required to see the number.
  • A light, asynchronously loaded script served from AWS, which keeps the Core Web Vitals cost lower than heavier on-site platforms.
  • Broad integration coverage (more than a hundred destinations) plus arbitrary webhooks, so lead routing is rarely a blocker.
  • Independent and bootstrapped with a small team, which has kept the product focused on popups rather than expanding into an adjacent suite.

Limitations

  • Pricing is metered by total monthly pageviews on connected domains, not by campaign impressions or leads, so content-heavy sites pay for traffic that never saw a popup.
  • A/B testing is withheld until the Advanced tier at $69 per month, which puts the tool's own optimization loop behind a paywall two steps up from free.
  • The free plan permits only one live popup, so even the simplest two-campaign setup requires a paid subscription.
  • Reviewers report reliability incidents including webhook lead delivery failing silently, which for a lead-capture tool is the worst possible failure mode; if you rely on webhooks, monitor them independently.
  • Support response times draw mixed reports; the company advertises fast chat response but reviewers on lower tiers describe waits beyond a day.
  • Team seats are capped at four even on the top published tier, which constrains agencies and larger marketing teams.
  • No published SOC 2 attestation, no documented data residency choice, and no contractual SSO, so procurement at larger organizations will stall.
  • Documentation for customizing the more elaborate templates is thin, a specific complaint that recurs in reviews.

Head-to-head comparisons

5 alternatives

Popupsmart vs Poptin

from Free forever for 1,000 monthly visitors on one domain; paid Poptins plans from $25 per month billed annually

The closest match on positioning and the cheaper option at the bottom of the range. Poptin's free tier is more generous (multiple live popups rather than one) and its paid entry point undercuts Popupsmart, which makes it the better first purchase for a small site. Popupsmart answers with deeper targeting conditions, a stronger template library, and Smart Mode AI trigger timing. If budget is the binding constraint, start with Poptin; if the targeting logic you need is specific, Popupsmart holds up better.

Full Popupsmart vs Poptin comparison

Popupsmart vs OptinMonster

from $7 per month billed annually ($84 for the first year, then $210 per year at list price)

The category incumbent, and the more direct comparison on capability. OptinMonster has a larger install base, tighter WordPress integration, and a longer track record on targeting rules; Popupsmart has a more modern editor and AI generation that OptinMonster came to later. Pricing structures differ enough to matter: OptinMonster meters on campaign impressions while Popupsmart meters on total site pageviews, so a high-traffic site with narrowly targeted campaigns will usually find OptinMonster cheaper, and a lower-traffic site running many campaigns will find Popupsmart cheaper.

Full Popupsmart vs OptinMonster comparison

Popupsmart vs Privy

from $24 per month for the Pop Ups and Displays plan (10,000 monthly pageviews); $30 per month for the Email plan (up to 1,500 contacts)

Different products aimed at overlapping buyers. Privy bundles popups with its own email and SMS sending, so a Shopify store gets capture and follow-up from one vendor and one bill. Popupsmart does capture only and forwards leads to whatever ESP you already run. If you have no email platform and want one decision, Privy is the simpler buy; if you are already on Klaviyo or Mailchimp and want better on-site targeting than their built-in forms provide, Popupsmart is the specialist choice.

Full Popupsmart vs Privy comparison

Popupsmart vs Wisepops

from About $49 per month for 50,000 pageviews via the Shopify App Store; direct plans from about 499 euros per month, quoted only after a demo

Wisepops sits a tier above on price and on polish, with stronger on-site notification and embedded-content formats and a customer base skewing to larger ecommerce brands. Popupsmart covers most of the same popup ground for meaningfully less money, at the cost of a rougher edge on reliability and support. Teams with an established CRO practice and a budget to match usually prefer Wisepops; teams buying their first serious popup tool get more capability per dollar from Popupsmart.

Full Popupsmart vs Wisepops comparison

Popupsmart vs Getsitecontrol

from Free (10,000 monthly widget views); Pro from $19 per month

Getsitecontrol is the leaner, quieter option, strong on surveys and small on-site widgets with pricing that scales gently. Popupsmart brings more aggressive conversion formats (gamified wheels, cart-aware ecommerce campaigns) and a bigger integration list. Choose Getsitecontrol if the job is asking visitors questions and running unobtrusive widgets; choose Popupsmart if the job is converting traffic into leads and orders.

Full Popupsmart vs Getsitecontrol comparison

Implementation & onboarding

Setup time
Under thirty minutes to a first live campaign. The script goes into the site template or Google Tag Manager, or the Shopify app installs in one click, and the template library means the first campaign is configuration rather than design. Verifying targeting rules behave as intended takes longer than the install itself.
Learning curve
Low for building a campaign, moderate for targeting. The editor is self-explanatory; the discipline that takes longer is deciding which visitors should not see a campaign, and setting frequency caps that keep the site usable for returning visitors.
Onboarding
Entirely self-serve on every tier. Popup Recipes bundle a template with a matching targeting configuration, which shortens the path for a first-time buyer. The Expert tier adds dedicated support and consultancy time, which is the only human-guided onboarding on offer.
Migration notes
Campaigns do not port between popup vendors; rebuild them from templates rather than expecting an import. Export captured leads before cancelling, since Popupsmart is a pass-through rather than a system of record, and confirm the destination integration or webhook is receiving submissions before you remove the previous vendor's script. Running both scripts briefly and comparing capture counts is the safest cutover.

Platform, API & security

Platforms
Web (JavaScript snippet)Google Tag ManagerShopify (one-click app)WooCommerce and WordPressWix, Webflow, Squarespace, and other hosted site builders
API
Integrations and webhooks rather than a broad public REST API: submissions can be posted to any endpoint, routed through Zapier or Make, or sent directly to supported CRM and email platforms. Conversion events are emitted to Google Analytics 4.
Compliance
GDPRCCPACookie consent campaign support
Security notes
The campaign script is hosted on AWS and loaded asynchronously, and the company markets GDPR-compliant handling of captured data. There is no publicly available SOC 2 Type II report or ISO 27001 certification, and no documented option to select a data processing region, which is the main gap for buyers with a formal vendor review process.

Support & resources

Channels
Live chatEmail supportPriority support on paid tiersDedicated Slack channel on the Expert tier
Documentation
A practical help centre covering install, targeting rules, and integrations, plus a substantial marketing blog. Coverage of deeper template customization is the thin spot, and reviewers name it specifically.
Community
No formal user community. The company publishes heavily on conversion optimization topics, and the Shopify app listing carries a large body of user reviews that functions as the de facto public feedback channel.

Company

Founded
2018
Headquarters
Ankara, Turkey, with a US entity in Newark, Delaware
Ownership
Independent, founder-owned
Founders
Emre Elbeyoglu, Murathan Yildirim
Employees
~15 (est. 2026)
Funding
Bootstrapped; no disclosed venture funding rounds.

Timeline

  1. 2018Founded in Turkey by Emre Elbeyoglu and Murathan Yildirim as a no-code popup builder for marketers without developer support.
  2. 2020Shopify app published, adding one-click install, theme compatibility handling, and cart-aware targeting for ecommerce stores.
  3. 2022Integration catalogue expands past a hundred destinations, with Zapier and Make covering the long tail of CRM and email platforms.
  4. 2023Template library grows past several hundred campaigns and Popup Recipes pair templates with pre-set targeting configurations.
  5. 2024Smart Mode AI targeting introduced, handing trigger timing to a model trained on collected behavioral data.
  6. 2025AI popup generation added: a single text prompt produces a branded campaign with headline, imagery, and call to action.
  7. 2026Company reports more than 100,000 customers across 100-plus countries while remaining independent and around fifteen people.

Integrations

  • Shopify
  • WooCommerce
  • WordPress
  • Mailchimp
  • Klaviyo
  • HubSpot
  • Brevo
  • MailerLite
  • SendGrid
  • ActiveCampaign
  • Google Analytics 4
  • Google Tag Manager
  • Zapier
  • Make
  • Webhooks

Frequently asked questions

12 questions

What is Popupsmart used for?

Building and targeting on-site campaigns: email capture popups, discount offers, floating announcement bars, surveys, spin-to-win wheels, and contact prompts. A marketer designs the campaign in a drag-and-drop editor, sets rules for who sees it and when it fires, and Popupsmart forwards captured leads to an email platform or CRM.

Is Popupsmart free?

There is a permanent free plan covering 5,000 monthly pageviews on one website with one live popup, 100 emails a month, and Popupsmart branding on the campaign. It is enough to test the product on a small site. Paid plans start at $39 per month, or $32.50 per month billed annually.

How does Popupsmart pricing work?

By monthly pageviews on the websites you connect, not by leads captured or popup impressions. Free covers 5,000 pageviews, Basic at $39 covers 50,000, Advanced at $69 covers 100,000, Pro at $99 covers 250,000, and Expert at $159 covers 500,000. Annual billing is 20 percent cheaper on every paid tier, and above 500,000 pageviews the company quotes custom pricing.

Does Popupsmart include A/B testing?

Yes, but only from the Advanced tier at $69 per month (or $57.50 billed annually). Neither the free plan nor Basic includes split testing, so if optimization is the reason you are buying a popup tool, Advanced is your effective entry price rather than Basic.

Popupsmart vs OptinMonster: which is cheaper?

It depends on your traffic shape, because the two meter differently. OptinMonster counts campaign impressions while Popupsmart counts total site pageviews. A high-traffic site running narrowly targeted campaigns usually pays less on OptinMonster; a lower-traffic site running many campaigns across several domains usually pays less on Popupsmart. Compare your own analytics against both meters before deciding.

Does Popupsmart slow down a website?

It adds one asynchronously loaded script, published at around 97kb and served from AWS. That is lighter than most on-site personalization platforms but not free, and on a site where Core Web Vitals affect revenue you should measure with and without the tag rather than assume. Loading it through Google Tag Manager adds the tag manager's own overhead on top.

Can Popupsmart send leads to my email platform?

Yes. It integrates directly with Mailchimp, Klaviyo, HubSpot, Brevo, MailerLite, SendGrid, ActiveCampaign, and more than a hundred other destinations, with Zapier and Make covering anything not on the list, and raw webhooks as the final escape hatch. Popupsmart is a capture and routing layer, not a place to store and market to a list.

Does Popupsmart work with Shopify?

There is a dedicated Shopify app with one-click installation, theme compatibility handling, and targeting that can key off cart contents and cart value. That cart awareness is what makes free-shipping-threshold bars and abandonment prompts work properly rather than firing at everyone.

Is Popupsmart GDPR compliant?

The company markets GDPR-compliant handling of captured data and the product includes cookie consent campaign templates. There is no publicly available SOC 2 Type II report or ISO 27001 certification and no documented choice of data processing region, so a formal vendor security review will find less paperwork here than at a larger vendor. Controller obligations, your consent flow and privacy notice, remain yours regardless.

Who owns Popupsmart?

The founders. Popupsmart was started in 2018 by Emre Elbeyoglu and Murathan Yildirim, is bootstrapped with no disclosed venture funding, and operates with roughly fifteen people from Turkey with a US entity in Delaware. There has been no acquisition or private-equity investment.

How many popups can I run at once?

One on the free plan, which is its sharpest restriction. Every paid tier allows unlimited live popups; what changes above Basic is the pageview allowance, the number of connected websites (three on Basic up to unlimited on Expert), team seats, and access to A/B testing and Smart Mode.

What are the main complaints about Popupsmart?

Three recur in user reviews. The pageview meter charges for traffic that never saw a campaign, which makes the tool expensive for content-heavy sites. Reliability incidents have been reported, including webhook lead delivery failing without notification, which for a capture tool is serious enough to warrant independent monitoring. And support response times are inconsistent on lower tiers despite the advertised fast chat response.

Editorial verdict

Popupsmart is a well-built popup tool from a small independent team, and for a mid-traffic ecommerce store or a marketing team that wants targeting depth without an enterprise contract it is a sensible purchase. The editor and template library get a campaign live the same afternoon, the targeting conditions go well past what a bundled email-tool form offers, and the pricing is published in full at every tier a small business would buy. Two things should shape the decision. The pageview meter charges for all traffic on connected domains rather than for campaign impressions, which makes the tool poor value on content-heavy sites and worth pricing carefully against your real analytics number. And A/B testing does not appear until $69 per month, which means the honest entry price for a team that intends to optimize is the Advanced tier, not the advertised Basic one. Reported reliability incidents around webhook delivery are the other thing to take seriously: if leads route through a webhook, monitor that endpoint yourself rather than trusting silence to mean success.

Written by the SaaSTracker editorial team. Awards, when shown, are judged against the published criteria in our methodology.