My AI Front Desk vs Rosie
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
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The short answer
Both sides assessedMy AI Front Desk compared with Rosie
Rosie's pricing page starts at $49 a month for 250 minutes, a cheaper and simpler receptionist for small service businesses. My AI Front Desk costs more at $79 to $99 but bundles chat, SMS, a CRM, automations and outbound calls. A solo trade business that just needs calls answered should start with Rosie; a business that wants every lead followed up automatically gets more from My AI Front Desk.
Rosie compared with My AI Front Desk
Rosie stays the cheaper calls-only receptionist from $49 a month, while My AI Front Desk costs $79 to $99 but bundles chat, SMS, a CRM, automations and outbound calls.
Choose My AI Front Desk if
Small service businesses (property managers, clinics and therapy practices, home services, retail showrooms) handling up to about ten customer interactions a day that want calls, chat and texts answered by one AI with a CRM attached, rather than assembling a voice agent from a developer platform.
Choose Rosie if
Owner-operated and small service businesses that miss calls while working and want them answered, summarized, and captured without hiring anyone or configuring anything complicated.
Side by side
13 attributes| Attribute | My AI Front Desk | Rosie |
|---|---|---|
| Category | Voice AI | Voice AI |
| Starting price | $99 per month, or $79 per month billed annually (Business-in-a-Box, 200 voice minutes) (7 days trial) | From roughly $49 per month with included minutes (free trial) |
| Pricing model | One self-serve plan with bundled monthly allowances across voice, chat, SMS, email and forms, plus a monthly pool of overage credits at $0.01 each; higher volumes move to quoted Partner and Enterprise pricing. | Low monthly subscription tiers with included call minutes and overage beyond them, sold self-serve with no contract. |
| Free plan | No | No |
| Free trial | 7 days | Free trial available |
| Best for | Small service businesses (property managers, clinics and therapy practices, home services, retail showrooms) handling up to about ten customer interactions a day that want calls, chat and texts answered by one AI with a CRM attached, rather than assembling a voice agent from a developer platform. | Owner-operated and small service businesses that miss calls while working and want them answered, summarized, and captured without hiring anyone or configuring anything complicated. |
| Setup time | Minutes to go live by the vendor's account: enter a website URL or describe the business, review the generated receptionist, and forward your number. Tuning the knowledge base, routing and automations takes longer. | Minutes to a working agent. A week of reviewing early transcripts and adding answers makes it noticeably better. |
| Learning curve | Low for the receptionist itself; moderate for building custom extracted fields, sequences and outbound campaigns. | Minimal, which is the point. The only ongoing task is correcting answers the agent handled poorly. |
| Platforms | Web app, Phone (call forwarding from any carrier), Website chat and voice widget | Web application, Telephony via call forwarding, Mobile access |
| Compliance | HIPAA with signed BAAs (stated on the vendor site), TCPA consent obligations placed on the customer in the terms of service | GDPR, CCPA, Jurisdictional call recording consent |
| Founded | 2023 | 2023 |
| Headquarters | California, United States (AI Front Desk, Inc., a Delaware corporation) | United States |
| Ownership | Privately held; the white-label page says the company is backed by investors it does not name | Private, independent |
Strengths and limitations
My AI Front Desk
Strengths
- One plan covers phone, web chat, SMS, email drafts, forms, CRM and outbound calls, with published monthly and annual prices.
- Works on your existing number by call forwarding, with the vendor claiming setup in under five minutes.
- Custom fields extracted from every conversation drive CRM updates and follow-up automations.
- PBX call capture brings human-handled calls from 3CX, RingCentral, Dialpad or Aircall into the same CRM.
Limitations
- Only 200 voice minutes a month are included; overage is $0.25 a minute on the self-serve plan.
- API access and custom integrations require the quoted Partner or Enterprise tier.
- Entry-plan caps on data retention (last 200 logs), knowledge base (20 pages), editor seats (2) and outbound calls (20 a day).
- The vendor's own pages disagree on whether a free plan exists.
Rosie
Strengths
- Setup measured in minutes, which is the barrier that actually keeps small businesses out of this category.
- Priced like a utility rather than like staffing, making the decision easy.
- Summaries delivered by text and email, matching how owners actually work.
- Appointment booking turns answering into revenue capture rather than message taking.
Limitations
- No outbound calling.
- Limited customization and no complex branching.
- Included-minute plans mean busy months cost more.
- Fewer integrations than platforms aimed at larger businesses.
Pricing compared
My AI Front Desk
One self-serve plan with bundled monthly allowances across voice, chat, SMS, email and forms, plus a monthly pool of overage credits at $0.01 each; higher volumes move to quoted Partner and Enterprise pricing.
- Business-in-a-Box$99
- Partner / EnterpriseCustom
At $79 to $99 a month, Business-in-a-Box costs more than the cheapest AI receptionists but includes a CRM, web chat, two-way SMS, outbound calling and automations that a small business would otherwise buy separately. The 200 included minutes are the constraint: at 25 cents a minute beyond the bundle, a business taking 400 minutes of calls a month uses 5,000 credits of overage, about $40 after the 1,000 included credits. Buy it if you will use the chat, SMS and CRM; if you only need calls answered, a receptionist with more minutes per dollar may be cheaper.
Rosie
Low monthly subscription tiers with included call minutes and overage beyond them, sold self-serve with no contract.
- StarterFrom about $49
- StandardFrom about $99
- BusinessFrom about $199
The relevant comparison for a small business is a human answering service at several hundred dollars a month, or voicemail at zero and a high rate of lost callers. Rosie sits between them at a price most owners will not think hard about, and a single recovered job usually covers several months. What it cannot do is handle the unusual or emotional call, which is why transfer configuration matters even at this simplicity.
Editorial verdict on each
My AI Front Desk
My AI Front Desk is the AI receptionist to pick when you want the whole front office rather than a phone bot. For $79 a month billed annually, or $99 monthly, a small business gets calls answered on its existing number, bookings, warm transfers, web chat, two-way SMS, a CRM filled from every conversation, and up to 20 outbound calls a day. The catch is the minute bundle: 200 minutes goes quickly for a busy line, overage is 25 cents a minute, and the API sits behind quoted pricing. Use the 7-day trial with real call volume, and compare it against a cheaper calls-only receptionist if you will never use the chat, SMS or CRM.
Read the full My AI Front Desk profileRosie
Ease of UseRosie is a small product solving a large and unglamorous problem. Owner-operated businesses lose real money to unanswered calls, and every existing option has been either too expensive, too complicated, or too passive. Setup in minutes, a price comparable to a phone line, and summaries delivered by text are the features that matter here, far more than any capability comparison, and appointment booking turns the service from message taking into revenue capture. It does very little else: no outbound, no branching, no platform. For the owner currently sending customers to voicemail, that is the correct amount of product, and the change in outcome is immediate.
Read the full Rosie profileMy AI Front Desk profile last reviewed 2026-09-27; Rosie last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.
The best in AI Voice Agents
16 trackedAI voice agents hold real phone conversations using speech recognition, a language model, and synthetic speech, answering inbound calls or placing outbound ones to qualify, book, and route without a human on the line.
Setup in minutes, text summaries after every call, and built in appointment booking make Rosie an answering service an owner can run with no training.
Frequently asked questions
6 questionsWhat is the difference between My AI Front Desk and Rosie?
Rosie's pricing page starts at $49 a month for 250 minutes, a cheaper and simpler receptionist for small service businesses. My AI Front Desk costs more at $79 to $99 but bundles chat, SMS, a CRM, automations and outbound calls. A solo trade business that just needs calls answered should start with Rosie; a business that wants every lead followed up automatically gets more from My AI Front Desk.
Is My AI Front Desk or Rosie cheaper?
My AI Front Desk starts at $99 per month, or $79 per month billed annually (Business-in-a-Box, 200 voice minutes) (7 days trial). Rosie starts at From roughly $49 per month with included minutes (free trial). The billing models differ, so the entry price is rarely the whole cost. My AI Front Desk pricing model: One self-serve plan with bundled monthly allowances across voice, chat, SMS, email and forms, plus a monthly pool of overage credits at $0.01 each; higher volumes move to quoted Partner and Enterprise pricing. Rosie pricing model: Low monthly subscription tiers with included call minutes and overage beyond them, sold self-serve with no contract.
Does My AI Front Desk or Rosie have a free plan?
My AI Front Desk has no free plan. Trial terms: 7 days. Rosie has no free plan. Trial terms: Free trial available.
Who should choose My AI Front Desk?
Small service businesses (property managers, clinics and therapy practices, home services, retail showrooms) handling up to about ten customer interactions a day that want calls, chat and texts answered by one AI with a CRM attached, rather than assembling a voice agent from a developer platform.
Who should choose Rosie?
Owner-operated and small service businesses that miss calls while working and want them answered, summarized, and captured without hiring anyone or configuring anything complicated.
What are the best alternatives to My AI Front Desk and Rosie?
SaaSTracker profiles 16 products in AI Voice Agents. Every profile is compiled from primary sources, so a shortlist can be built from pricing, limitations, and fit rather than from star ratings.
