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ActiveCampaign vs Brevo

An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.

The short answer

Both sides assessed

ActiveCampaign compared with Brevo

Brevo is dramatically cheaper for large lists because it bills emails sent rather than contacts stored, includes transactional email on the same plan, and hosts in the EU. ActiveCampaign has a substantially more capable automation builder and better scoring. Take Brevo on cost, breadth, and data residency; pay the premium for ActiveCampaign only if the branching depth is genuinely the purchase reason.

Brevo compared with ActiveCampaign

ActiveCampaign has the deeper automation builder, real lead scoring, and stronger sales pipelines, and it is the better tool if automation sophistication is the purchase reason. Brevo is dramatically cheaper for large lists, includes transactional sending, and hosts in the EU. Note that ActiveCampaign now bills unsubscribed contacts on new accounts while Brevo does not bill for storage at all.

Choose ActiveCampaign if

Small and mid-size businesses with a real sales process rather than a checkout: consultancies, agencies, coaches, B2B services, and course sellers who need behavioral automation, lead scoring, and deal pipelines in one system and will actually use the branching depth they are paying for.

Choose Brevo if

European small businesses and anyone with GDPR or data-residency pressure, plus any business holding a large list it mails infrequently, and teams that want marketing email, transactional email, SMS, chat, and a light CRM on one invoice instead of five.

Side by side

13 attributes
AttributeActiveCampaignBrevo
CategoryESPsESPs
Starting priceAbout $15/mo on Starter at 1,000 contacts billed annually (about $19 monthly) (14 days trial)$0 (free, 300 emails per day), then $9/mo on Starter at 5,000 emails (free plan available)
Pricing modelSelf-serve tiers priced by contact count with a 14-day trial, where monthly sends are capped at a multiple of the contact count. Critically, accounts created on or after 3 November 2025 are billed on all contacts including unsubscribed, unconfirmed, and bounced records; earlier accounts are grandfathered onto active contacts only. WhatsApp, SMS, transactional email, and deeper CRM capability are separately priced.Marketing plans are metered by emails sent per month rather than by contacts stored, selected from volume bands, with prepaid non-expiring credit packs as the alternative to a subscription. SMS and WhatsApp are pay as you go by destination, and Conversations and the Sales Platform are priced separately per seat.
Free planNo300 emails per day, roughly 9,000 a month, with the Brevo logo on every email. Historically contacts were unlimited on the free plan; the 2026 pricing page now shows a contacts selector starting at 500, so confirm the current ceiling for your account.
Free trial14 days, no credit card required, plus a 30-day money-back guaranteeNo fixed trial; the free plan at 300 emails a day is the evaluation path, unlocked after account validation
Best forSmall and mid-size businesses with a real sales process rather than a checkout: consultancies, agencies, coaches, B2B services, and course sellers who need behavioral automation, lead scoring, and deal pipelines in one system and will actually use the branching depth they are paying for.European small businesses and anyone with GDPR or data-residency pressure, plus any business holding a large list it mails infrequently, and teams that want marketing email, transactional email, SMS, chat, and a light CRM on one invoice instead of five.
Setup timeA day to send, two to four weeks to be using the product properly. Importing contacts and sending a campaign is straightforward. Designing a tag and custom-field taxonomy that will not need rebuilding in six months, installing site and event tracking, and constructing genuinely branching automations is the real project, and it is the work that determines whether the subscription is worth anything.A day, with one caveat unique to Brevo: new accounts go through a validation review before sending is unlocked, so you cannot sign up and send within the hour the way you can elsewhere. Budget for that. Once unlocked, list import, template setup, and a first campaign are straightforward, and pointing an application at the SMTP relay is a fifteen-minute job.
Learning curveThe steepest in this category, and unapologetically so. The automation canvas rewards people who think in flowcharts and frustrates everyone else. The specific traps are building an unstructured tag sprawl early, and not understanding that goals exist, which leads to people receiving nurture sequences for things they already bought. Budget real learning time or use an agency.Low to moderate. Campaigns and lists are conventional. The two things that take adjustment are thinking in emails sent rather than contacts stored when planning cost, and navigating a product surface that spans marketing, transactional, chat, and CRM, which makes the interface busier than a single-purpose ESP.
PlatformsWeb application, iOS and Android apps, Site tracking script, Postmark for transactional sendingWeb application, iOS and Android apps, SMTP relay, WordPress, WooCommerce, Shopify, and Magento plugins
ComplianceSOC 2 report available self-serve through the Trust Center, GDPR with a DPA, HIPAA with a standard BAA on the Enterprise plan onlyISO 27001:2022 certified, GDPR-native with a published DPA, B Corp certified since May 2025, CCPA and CASL support claimed
Founded20032012
HeadquartersChicago, Illinois, United StatesParis, France
OwnershipPrivate, venture and growth-equity backedPrivate, majority-backed by General Atlantic and Oakley Capital following a December 2025 buyout; not publicly listed

Strengths and limitations

ActiveCampaign

Strengths

  • The deepest automation builder available to a small business: conditional branching, five-way splits, wait-until conditions, goals, score arithmetic, and mid-flow webhooks on one canvas.
  • Split testing entire automation sequences against each other, not just email variants, which almost nothing else at this price can express.
  • Arbitrary custom event tracking makes lifecycle messaging genuinely behavioral, and is what lets a SaaS product drive onboarding from real product usage.
  • Lead scoring feeding a built-in CRM with deal pipelines, where stage changes are themselves automation triggers, closes the marketing and sales loop in one system.

Limitations

  • New accounts since 3 November 2025 are billed on all contacts including unsubscribed and bounced, a straight monetization tightening that makes an old list materially more expensive to bring across.
  • The pricing page no longer publishes static prices, and extra seats, enhanced CRM, and most add-ons are genuinely unpublished, so total cost is hard to establish before committing.
  • The Starter plan's five-action cap per automation makes it unusable for the thing the product is bought for, so the real entry price is Plus.
  • Seat allocations are stingy: one seat on Starter and Plus, three on Pro, five on Enterprise, with unpublished pricing for more.

Brevo

Strengths

  • Billing by emails sent rather than contacts stored is a structural advantage for anyone with a large list and modest send frequency, and it eliminates the dead-weight contact problem outright.
  • Transactional email and an SMTP relay ride the same plan as marketing sends, so one vendor covers both password resets and newsletters without a second subscription.
  • Genuine breadth: SMS, WhatsApp, push, landing pages, live chat with a shared inbox, and a sales CRM with deal pipelines, all sharing one contact database.
  • The strongest European compliance posture in this category: French company, EU data centers by default, ISO 27001:2022 certified, B Corp since 2025, and AI agents running on Brevo's own EU infrastructure.

Limitations

  • The send meter penalizes high-frequency senders. A small list mailed daily costs more on Brevo than on a flat contact-priced plan, which is the exact inverse of its strength.
  • The 2026 lineup puts a $499 Professional tier directly above an $18 Standard tier, which is a severe cliff, and it moved web push, popups, automatic IP warmup, and phone support up into it.
  • The historically unlimited contacts position now appears qualified by a contacts selector on the pricing page, so the flagship claim needs checking against your own plan.
  • Charging separately to remove the Brevo logo on the Starter plan is a poor look at a $9 price point.

Pricing compared

ActiveCampaign

Self-serve tiers priced by contact count with a 14-day trial, where monthly sends are capped at a multiple of the contact count. Critically, accounts created on or after 3 November 2025 are billed on all contacts including unsubscribed, unconfirmed, and bounced records; earlier accounts are grandfathered onto active contacts only. WhatsApp, SMS, transactional email, and deeper CRM capability are separately priced.

  • StarterAbout $15 at 1,000 contacts annually (about $19 monthly), about $149 at 10,000
  • PlusAbout $49 at 1,000 contacts annually (about $59 monthly), about $189 at 10,000, about $609 at 50,000
  • ProAbout $79 at 1,000 contacts annually (about $99 monthly), about $375 at 10,000, about $969 at 50,000
  • EnterpriseAbout $145 at 1,000 contacts annually (about $179 monthly), about $589 at 10,000, about $1,169 at 50,000

If you genuinely use the automation, ActiveCampaign is worth its price and there is nothing comparable at this level of the market. Split testing entire automation paths, wait-until conditions, goals, arbitrary event triggers, and lead scoring feeding a real pipeline is a combination that Mailchimp, MailerLite, and Brevo simply cannot match. The problem is that most buyers do not use it. A business that ends up sending broadcasts and one welcome sequence is paying roughly $189 a month at 10,000 contacts for capability it never touches, when MailerLite would charge a fraction of that. Two 2025 and 2026 changes have also degraded the value proposition: billing new accounts for unsubscribed contacts, and pulling deeper CRM capability out of the bundle into add-ons. Buy it deliberately, on the basis of specific workflows you have already sketched, and it earns its keep. Buy it because it appears near the top of comparison articles and you will overpay considerably.

Brevo

Marketing plans are metered by emails sent per month rather than by contacts stored, selected from volume bands, with prepaid non-expiring credit packs as the alternative to a subscription. SMS and WhatsApp are pay as you go by destination, and Conversations and the Sales Platform are priced separately per seat.

  • Free$0
  • Starter$9 at 5,000 emails, about $29 at 20,000, about $39 at 40,000, about $69 at 100,000
  • Standard (formerly Business)$18 at 5,000 emails, about $65 to $69 at 20,000, about $129 at 100,000
  • Professional$499
  • EnterpriseQuoted

Brevo is the best-value general-purpose ESP in this category for a specific and common shape of business: one holding a large list it mails occasionally. At 50,000 contacts mailed monthly you are looking at roughly $89 a month on Standard against roughly $450 on Mailchimp Standard and considerably more on Klaviyo, and that gap only widens as the list grows without the send frequency growing with it. Bundling transactional email, an SMTP relay, SMS, WhatsApp, chat, and a light CRM into the same account compounds the saving by removing subscriptions rather than discounting one. The value case weakens for high-frequency senders, where the send meter punishes exactly what a contact meter rewards, and the new $499 Professional tier is a jarring cliff above $18 Standard that will push some growing accounts into a decision they did not expect. For EU buyers, the ISO 27001 certification and EU-default hosting are worth real money on their own.

Editorial verdict on each

ActiveCampaign

ActiveCampaign is the right answer to a narrow but real question: how does a small business get genuinely sophisticated behavioral automation without buying enterprise marketing software. The builder is the best in its class, custom event triggers make it properly behavioral, and lead scoring feeding a real deal pipeline closes a loop that most ESPs leave open. It is also the most commonly over-bought product in this category, because the depth that justifies the price is depth that most buyers never use, and two recent changes have made the deal worse rather than better: new accounts are now billed for unsubscribed contacts, and the deeper CRM capability was pulled out of the bundle into add-ons. Buy it if you can already name the branching workflows you intend to build and Plus or above is in budget. If your honest plan is broadcasts and one welcome sequence, buy MailerLite or Brevo and keep the difference.

Read the full ActiveCampaign profile

Brevo

Brevo is the value pick in this category, and unusually its value comes from a structural pricing decision rather than from being a cheaper version of the same thing. Charging for emails sent instead of contacts stored genuinely changes what a small business can afford to do with a large list, and bundling transactional email, an SMTP relay, SMS, WhatsApp, chat, and a light CRM on top removes subscriptions rather than discounting one. For European buyers the ISO 27001 certification and EU-default hosting are worth money on their own. The weaknesses are real: an unremarkable editor, no meaningful ecommerce attribution, a logo-removal upsell that should not exist at $9, no published SOC 2 or HIPAA, and a 2026 repackaging that opens a punishing gap between $18 Standard and $499 Professional. Buy Brevo if you hold a big list you mail occasionally, if you need transactional and marketing email from one vendor, or if EU data residency is a requirement rather than a preference. Look elsewhere if you mail a small list daily, or if ecommerce revenue attribution is the job.

Read the full Brevo profile

ActiveCampaign profile last reviewed 2026-08-22; Brevo last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.