CallHippo vs Quo (formerly OpenPhone)
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
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The short answer
Both sides assessedCallHippo compared with Quo (formerly OpenPhone)
Quo starts at $15 annually with no seat minimum and a cleaner shared inbox, but no IVR depth or supervision tools on the scale of CallHippo's Pro Suite. A founder or tiny team should start with Quo; a team that needs multilevel IVR, live call monitoring or numbers in many countries should look at CallHippo.
Quo (formerly OpenPhone) compared with CallHippo
CallHippo adds multilevel IVR, live call monitoring and numbers in 150-plus countries that Quo lacks, at a higher price per seat; Quo stays the better pick for a founder or tiny team.
Choose CallHippo if
Small and mid-sized teams, particularly those selling across several countries, that want a cheap per-seat business phone with IVR, SMS and CRM logging, and that will add the Pro Suite or the Parallel Dialer only if they run a real calling operation.
Choose Quo (formerly OpenPhone) if
Small businesses, agencies, trades, and founder-led sales teams who need a shared work number with texting, light routing, and CRM logging, and who make dozens of calls a day rather than hundreds. Anyone who wants a business phone that costs less than a lunch per seat and can be live in an afternoon.
Side by side
13 attributes| Attribute | CallHippo | Quo (formerly OpenPhone) |
|---|---|---|
| Category | Calling | Calling |
| Starting price | $19 per user per month billed annually ($25 monthly) on Essential Starter; free Basic plan for six months | $15 per user per month billed annually ($19 monthly) (7 days trial) |
| Pricing model | Per-user per-month subscription across two suites (Essential for office calling, Pro Suite for high call volumes), priced by the region selected for unlimited minutes, with dialers, AI and number reputation tools sold as separate products or add-ons. | Per-user per-month subscription with a number included in every seat, unlimited US and Canada calling and messaging on all tiers, and usage-based charges only for international calling, extra numbers, automated SMS, and AI credits. |
| Free plan | Basic is free for the first six months (you pay only for numbers), then the account must upgrade to Starter | No |
| Free trial | 10 days, no credit card required | 7 days |
| Best for | Small and mid-sized teams, particularly those selling across several countries, that want a cheap per-seat business phone with IVR, SMS and CRM logging, and that will add the Pro Suite or the Parallel Dialer only if they run a real calling operation. | Small businesses, agencies, trades, and founder-led sales teams who need a shared work number with texting, light routing, and CRM logging, and who make dozens of calls a day rather than hundreds. Anyone who wants a business phone that costs less than a lunch per seat and can be live in an afternoon. |
| Setup time | A day or two for a small team: sign up, pick a region, buy numbers and connect the CRM. SMS in the US and Canada needs A2P registration, which the vendor says takes two to four weeks. | Under an hour for a solo user and about half a day for a small team. Choose a number, install the apps, set business hours and a ring group, and you are live. Number porting takes longer, typically one to two weeks, and runs in parallel while you use a temporary number. |
| Learning curve | Low for reps, moderate for admins, who need to choose between two suites, configure IVR and routing, and decide which add-ons to buy. | Near zero. The interface is a messaging app with a keypad, and staff who have never used a business phone system understand it without training. The only genuinely unfamiliar concept is A2P 10DLC registration, which the product walks you through. |
| Platforms | Web app, Windows desktop, macOS desktop, iOS, Android, Chrome extension for click-to-call | iOS, Android, macOS desktop app, Windows desktop app, Web app, Chrome extension |
| Compliance | GDPR, ISO 27001, SOC 2 Type II, HIPAA (listed as an industry use case on the homepage) | SOC 2, GDPR, A2P 10DLC carrier registration handled in-product, STIR/SHAKEN attestation on outbound US calls |
| Founded | 2016 | 2018 |
| Headquarters | Claymont, Delaware, United States (Bueno Technologies Inc), with its registered office in Ahmedabad, India (Appitsimple Technologies LLP) | San Francisco, California, United States (remote-first) |
| Ownership | Privately held; part of the founder's group with Appitsimple and SoftwareSuggest | Venture-backed |
Strengths and limitations
CallHippo
Strengths
- Low entry price for a full business phone, with Professional at $30 annually including recording, IVR and unlimited US and Canada minutes.
- Numbers in more than 150 countries and a choice of unlimited-calling regions, which suits teams selling outside North America.
- Published monthly and annual prices on every self-serve tier, plus a 10-day trial without a card.
- Pro Suite supervision tools (live monitoring, whisper, barge, dispositions, leaderboards) at under $50 a seat annually.
Limitations
- Dialing is not part of the office plans, and their fair usage policy forbids automated dialing, so outbound teams buy a second product.
- Two product lines, regional pricing, and a long add-on menu make the real per-seat cost harder to work out than the headline suggests.
- The page's server-rendered fallback shows older plan figures until its scripts load, so quotes copied from cached or text-only views of the pricing page can be out of date.
- The free Basic plan ends after six months and is not a permanent free tier.
Quo (formerly OpenPhone)
Strengths
- The shared-number inbox with internal comments and assignment is the single best small-team phone experience on the market and is why the product spreads by word of mouth.
- A phone number is included in every seat, unlimited US and Canada calling is on the cheapest tier, and there is no seat minimum, so the entry cost is genuinely $15.
- API access on every plan including Starter, which most competitors reserve for their top tier or a custom contract.
- Setup is measured in minutes, not days: pick a number, install apps, invite the team. No PBX concepts, no dial plans, no reseller.
Limitations
- No dialer of any kind: no power dialing, no parallel lines, no answering machine detection, no local presence rotation. For a real outbound motion this is disqualifying.
- Unlimited calling stops at the US and Canadian border, and international is metered, which makes cost modelling awkward for anyone selling across regions.
- Call recording, CRM logging, and phone menus are all gated behind the Business tier, so the advertised $15 entry price is not the price most buyers actually pay.
- The Scale tier at $35 mostly buys support and call tags. The value curve flattens hard after Business.
Pricing compared
CallHippo
Per-user per-month subscription across two suites (Essential for office calling, Pro Suite for high call volumes), priced by the region selected for unlimited minutes, with dialers, AI and number reputation tools sold as separate products or add-ons.
- Basic$0
- Starter$19
- Professional$30
- Ultimate$42
- Pro Suite Bronze$32
- Pro Suite Silver$40
- Pro Suite Platinum$48
- EnterpriseCustom
For a small team that mainly needs numbers, IVR, SMS and CRM logging, Professional at $30 annually is cheaper than the comparable seats from Aircall and JustCall and includes recording and unlimited US and Canada minutes. The value weakens for outbound teams, because dialing is a separate product and the office plans explicitly forbid automated dialing, so the real comparison for an SDR floor is the Parallel Dialer price plus an office seat. The add-on menu is long, and a few prices differ between the pricing page and the vendor's own price feed, so model the full bill before committing to an annual term.
Quo (formerly OpenPhone)
Per-user per-month subscription with a number included in every seat, unlimited US and Canada calling and messaging on all tiers, and usage-based charges only for international calling, extra numbers, automated SMS, and AI credits.
- Starter$15
- Business$23
- Scale$35
At $23 a seat for recording, transcripts, AI summaries, and CRM write-back, Business is the best price-to-capability ratio in small-business phone, and the fact that a number is included rather than billed separately quietly saves another few dollars a seat against Aircall or CloudTalk. The value case collapses only in two places: heavy international traffic, which is metered, and outbound dialing, which does not exist here at all. Judged as a phone system for a company under 30 people, it is underpriced. Judged as a sales dialer, it is not competing.
Editorial verdict on each
CallHippo
CallHippo is a cheap and broad business phone that is easy to buy: published prices, a no-card trial, numbers in more than 150 countries, and a Professional seat at $30 annually that covers recording, IVR and unlimited US and Canada minutes. It is not a dialer out of the box. The office plans forbid automated dialing, and power, parallel and predictive modes live in a separate product, so outbound teams should price the Parallel Dialer alongside the seat and compare that total against JustCall or CloudTalk. Buy it as an affordable phone system for a small or international team, add the Pro Suite if you supervise a call floor, and confirm prices in checkout because the pricing page and the vendor's price feed do not always agree.
Read the full CallHippo profileQuo (formerly OpenPhone)
Ease of UseQuo is the best small-business phone system you can buy for the money, and it is not an outbound sales tool. The shared-number inbox, the included number in every seat, the absence of a seat minimum, and API access on the cheapest plan add up to a product that a two-person company can adopt in an afternoon and never think about again. Business at $23 with recording, transcripts, AI summaries, and HubSpot or Salesforce write-back is the tier to buy. What you do not get is any dialer, any local presence rotation, any spam remediation, or unlimited calling beyond North America, and those absences are the whole difference between this category's phone systems and its dialers. If your reps work lists, buy Kixie or PhoneBurner. If customers call you and you call them back, buy Quo and stop shopping.
Read the full Quo (formerly OpenPhone) profileCallHippo profile last reviewed 2026-09-27; Quo (formerly OpenPhone) last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.
The best in Dialers & Business Phone
17 trackedSales dialers and business phone systems give a team numbers, call routing, and outbound dialing modes, with CRM logging so every conversation is captured against a record.
The integration-first cloud phone, wired into more of the small-business stack than any competitor.
$14 a month for the whole account with unlimited users: a business number that rings the phones you already own.
A parallel dialer you can actually buy with a credit card brought enterprise connect rates to self-serve teams.
A licensed carrier with an API bolted to the front of its own network, removing the reseller layer most other dialers are built on.
A solo user is live in under an hour and the interface is a messaging app with a keypad, so staff take calls with no training at all.
Frequently asked questions
6 questionsWhat is the difference between CallHippo and Quo (formerly OpenPhone)?
Quo starts at $15 annually with no seat minimum and a cleaner shared inbox, but no IVR depth or supervision tools on the scale of CallHippo's Pro Suite. A founder or tiny team should start with Quo; a team that needs multilevel IVR, live call monitoring or numbers in many countries should look at CallHippo.
Is CallHippo or Quo (formerly OpenPhone) cheaper?
CallHippo starts at $19 per user per month billed annually ($25 monthly) on Essential Starter; free Basic plan for six months. Quo (formerly OpenPhone) starts at $15 per user per month billed annually ($19 monthly) (7 days trial). The billing models differ, so the entry price is rarely the whole cost. CallHippo pricing model: Per-user per-month subscription across two suites (Essential for office calling, Pro Suite for high call volumes), priced by the region selected for unlimited minutes, with dialers, AI and number reputation tools sold as separate products or add-ons. Quo (formerly OpenPhone) pricing model: Per-user per-month subscription with a number included in every seat, unlimited US and Canada calling and messaging on all tiers, and usage-based charges only for international calling, extra numbers, automated SMS, and AI credits.
Does CallHippo or Quo (formerly OpenPhone) have a free plan?
CallHippo has a free plan. Basic is free for the first six months (you pay only for numbers), then the account must upgrade to Starter. Trial terms: 10 days, no credit card required. Quo (formerly OpenPhone) has no free plan. Trial terms: 7 days.
Who should choose CallHippo?
Small and mid-sized teams, particularly those selling across several countries, that want a cheap per-seat business phone with IVR, SMS and CRM logging, and that will add the Pro Suite or the Parallel Dialer only if they run a real calling operation.
Who should choose Quo (formerly OpenPhone)?
Small businesses, agencies, trades, and founder-led sales teams who need a shared work number with texting, light routing, and CRM logging, and who make dozens of calls a day rather than hundreds. Anyone who wants a business phone that costs less than a lunch per seat and can be live in an afternoon.
What are the best alternatives to CallHippo and Quo (formerly OpenPhone)?
SaaSTracker profiles 17 products in Dialers & Business Phone. The Summer 2026 awards in the category went to Aircall (Category Leader), Grasshopper (Best Value), Salesfinity (Momentum). Every profile is compiled from primary sources, so a shortlist can be built from pricing, limitations, and fit rather than from star ratings.
