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Eventbrite vs Luma

An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.

The short answer

Both sides assessed

Eventbrite compared with Luma

The central comparison in event ticketing. Luma Plus is 59 dollars a month with zero platform fee and beautiful event pages, but no marketplace, so it only reaches people you can already contact. Eventbrite charges 3.7 percent plus 1.79 dollars per ticket with no subscription, and brings genuine discovery. Do the arithmetic: at high volume or low ticket prices Luma is dramatically cheaper, while Eventbrite earns its cut whenever new-audience discovery is what you actually need. For private community events, Luma. For public consumer events, Eventbrite.

Luma compared with Eventbrite

Both do event hosting and ticketing, and the fee structures differ in ways that matter. Eventbrite charges 3.7 percent plus 1.79 dollars per paid ticket with no subscription required, and brings a real consumer marketplace that surfaces your event to people who have never heard of you. Luma Plus charges 59 dollars a month and zero platform fee, with no marketplace. For low-priced tickets or high volume, Luma is dramatically cheaper. For public events that need discovery, or physical events at scale, Eventbrite earns its cut.

Choose Eventbrite if

Organizers of public, ticketed events, especially in-person ones, who need payment handling, door check-in, and above all discovery, plus anyone publishing free public events who wants a permanently free tool with a large built-in audience.

Choose Luma if

Community organizers, startups, coworking spaces, meetup and conference side-event hosts, and small businesses running a recurring programme of in-person or hybrid events, especially anyone who wants a persistent audience via a subscribable calendar and does not want to pay a platform fee on ticket revenue.

Side by side

13 attributes
AttributeEventbriteLuma
CategoryWebinarsWebinars
Starting price$0 to publish free events; 3.7 percent plus $1.79 service fee plus 2.9 percent payment processing per paid ticket (free plan available)$0 (Free, with a 5 percent platform fee on paid tickets); $59 per month for Plus billed annually (free plan available)
Pricing modelTransaction-based. Free to publish free events, per-ticket service and processing fees on paid tickets, and an optional Pro subscription priced by email marketing volume rather than by ticketing rights.Freemium. A complete free plan that takes a five percent platform fee on paid tickets, and a flat monthly Plus plan that removes the fee and raises limits. Send capacity is the metered dimension.
Free planPublish unlimited free events at no cost, with full event pages, marketplace listing, guest lists, QR check-in, and attendee messaging.Unlimited events and guests, 500 invites or newsletter sends per week, paid ticketing with a five percent platform fee, ticket types, coupons, group purchases, guest check-in, three calendar admins, and Zoom integration with attendance tracking.
Free trialNot applicable; the platform is free to use until you sell a paid ticketNot applicable; the free plan is permanent and fully functional
Best forOrganizers of public, ticketed events, especially in-person ones, who need payment handling, door check-in, and above all discovery, plus anyone publishing free public events who wants a permanently free tool with a large built-in audience.Community organizers, startups, coworking spaces, meetup and conference side-event hosts, and small businesses running a recurring programme of in-person or hybrid events, especially anyone who wants a persistent audience via a subscribable calendar and does not want to pay a platform fee on ticket revenue.
Setup timeThirty minutes to a live public listing with tickets on sale. Payment setup requires business and bank details for payouts, which adds verification time on a first event but only happens once.Fifteen minutes to a live public event page. Connecting Stripe for paid ticketing takes another ten. There is essentially no configuration burden, which is a large part of why the product spread the way it did.
Learning curveLow for basic ticketing, moderate for the full feature set. Multi-tier pricing, access codes, reserved seating, and refund policies each carry their own configuration, and the fee absorption choice is the setting most first-time organizers get wrong.Very low. Luma is one of the few tools in this category a non-technical organizer can use correctly on the first try without reading documentation. The only concepts worth learning are the calendar-versus-event distinction and the approval workflow.
PlatformsWeb application for organizers, Eventbrite consumer apps for iOS and Android, Eventbrite Organizer app with offline-tolerant QR check-in, Embeddable checkout for your own websiteWeb application, Mobile web event pages, iOS and Android apps for guests and hosts, Embeddable calendars and register buttons
CompliancePCI DSS for payment handling, GDPR, SOC 2 practices within the platformGDPR handling for guest data, PCI handled by Stripe for ticketing, No public SOC 2 report advertised on standard plans
Founded20062020
HeadquartersSan Francisco, California, United StatesSan Francisco, California, United States
OwnershipPrivately held (Bending Spoons)Venture-backed

Strengths and limitations

Eventbrite

Strengths

  • The only platform in this category with a genuine consumer marketplace, so a listed event can be discovered by people who have never heard of the organizer.
  • Publishing free events costs nothing at all, permanently and without ticket limits, which makes it the default for community organizers worldwide.
  • No subscription is required to sell tickets, so an organizer running two events a year pays nothing between them, which is a fundamentally different commitment shape from Luma Plus or Crowdcast.
  • The most complete ticketing feature set in this category, including reserved seating and seat maps, refund workflows, access codes, and multi-tier sales windows.

Limitations

  • It is not a webinar platform. There is no streaming, no recording, no presenter console, and no in-session engagement of any kind, so virtual events still need Zoom or another room.
  • The fixed 1.79 dollars per ticket makes low-priced tickets extremely expensive, reaching an effective rate near 25 percent on a 10-dollar ticket.
  • Funds are held and paid out on Eventbrite's schedule rather than settling into your own processor, which constrains cash flow on events with upfront costs.
  • Event pages are heavier and less attractive than Luma's, and the whole experience is oriented toward public consumer events rather than curated professional ones.

Luma

Strengths

  • The free plan is genuinely complete, with unlimited events and guests plus full paid ticketing, which no comparable platform offers.
  • Luma Plus charges zero platform fee on ticket sales, which is a structurally better deal than Eventbrite's per-ticket percentage plus fixed fee for anyone selling regularly.
  • The calendar model builds a persistent, subscribable audience across events rather than a fresh registration list each time, which compounds for anyone running a programme.
  • Reminders reach guests by email, SMS, push, and WhatsApp, a broader channel mix than any conventional webinar tool, and it shows up directly in attendance rates.

Limitations

  • There is no streaming room at all. Luma cannot host a webinar; a virtual event runs in Zoom or elsewhere, and Luma handles everything around it.
  • No discovery marketplace, so unlike Eventbrite it will never bring you attendees you did not already reach.
  • The five percent platform fee on the free plan is steep for a paid event, and combined with Stripe's processing it takes roughly eight percent off the top.
  • No native CRM connectors; integration is API and Zapier on Plus, so marketing operations plumbing has to be built rather than configured.

Pricing compared

Eventbrite

Transaction-based. Free to publish free events, per-ticket service and processing fees on paid tickets, and an optional Pro subscription priced by email marketing volume rather than by ticketing rights.

  • Free events$0
  • Paid tickets3.7% + $1.79 service fee, plus 2.9% payment processing
  • Eventbrite Pro$15, $50, or $100
  • PremiumCustom

Eventbrite's value depends almost entirely on ticket price and on whether you need discovery. On a 50-dollar or 100-dollar ticket, an effective take of around ten percent buys payment handling, refunds, door scanning, reserved seating, and access to a marketplace that can genuinely fill seats, and that is defensible. On a 10-dollar ticket the fixed 1.79 dollars pushes the effective rate close to 25 percent, which is indefensible against Luma Plus at 59 dollars a month and zero platform fee. The free-events case is unambiguous: it costs nothing, it works well, and the marketplace exposure is free distribution. The right way to decide is arithmetic. Multiply your expected annual ticket count by 1.79, add 3.7 percent of revenue, and compare that number against 708 dollars a year for Luma Plus. If Eventbrite comes out higher and you do not need the marketplace, you are paying for distribution you are not using.

Luma

Freemium. A complete free plan that takes a five percent platform fee on paid tickets, and a flat monthly Plus plan that removes the fee and raises limits. Send capacity is the metered dimension.

  • Free$0
  • Plus$59
  • EnterpriseCustom

Luma's free plan is the most generous serious offering in this whole category, and for a community organizer running free events it is simply the correct answer at zero cost. The moment money changes hands, the arithmetic sharpens: five percent of ticket revenue is a lot, and Plus at 59 dollars a month erases it, so any organizer clearing more than about 1,200 dollars a month in tickets should be on Plus and is losing money by staying free. Against Eventbrite's 3.7 percent plus 1.79 dollars per ticket, Luma Plus wins decisively at volume and on low-priced tickets, where Eventbrite's fixed 1.79 dollars is brutal. What you give up is discovery, since Eventbrite has a marketplace and Luma does not, and the streaming room, which Luma has never had. Judged as ticketing and event management, it is excellent value; judged as a webinar tool, it is not one.

Editorial verdict on each

Eventbrite

Eventbrite is the right answer when you need strangers to find your event, and the wrong answer almost every other time. Nothing else in this category runs a consumer marketplace, and for a local business or a public workshop series that distribution can be worth far more than the per-ticket cut. Free events cost nothing at all, the in-person operations are genuinely excellent, and requiring no subscription to sell tickets suits an organizer running two events a year far better than a monthly plan would. But be honest about two things. It is not a webinar platform, so a virtual event still needs Zoom or Livestorm behind it. And the fixed 1.79 dollars per ticket makes cheap tickets brutally expensive, so if you sell in volume to an audience you already own, Luma Plus at 59 dollars a month with zero platform fee will save you serious money. New ownership under Bending Spoons adds a reason to keep watching the fee schedule rather than treating it as settled.

Read the full Eventbrite profile

Luma

Momentum

Luma is the best event hosting and ticketing tool a small business can adopt in fifteen minutes, and the free plan is so complete that most organizers never need to pay. The calendar model, which builds a subscribable audience across a programme rather than a fresh list per event, is the quietly important idea, and reminders by SMS, push, and WhatsApp are why its events fill. The upgrade decision is arithmetic rather than taste: past roughly 1,200 dollars a month in ticket sales, the 59-dollar Plus plan is cheaper than the free one because it removes the five percent platform fee entirely. What you must not do is buy it expecting a webinar platform. Luma does not stream, record, or run a session; it gets people to one and tells you who showed up. Paired with Zoom, Livestorm, or Crowdcast it is close to ideal. On its own, for a virtual-first company that needs a room, it is only half the stack.

Read the full Luma profile

Eventbrite profile last reviewed 2026-08-22; Luma last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.