Krisp vs Supernormal
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
The short answer
Both sides assessedKrisp compared with Supernormal
Both are now bot-free desktop notetakers. Supernormal charges by credits with unlimited seats and turns meetings into decks and documents; Krisp charges per seat with unlimited transcription and adds noise cancellation and recordings. Supernormal is better if the post-meeting deliverable is the work; Krisp is better if the call itself needs to sound right and you want a predictable per-seat bill.
Supernormal compared with Krisp
Both are bot-free desktop capture. Krisp charges $8 per seat with unlimited transcription, keeps recordings, and adds noise cancellation and accent conversion; Supernormal charges by credits with unlimited seats and generates finished deliverables. Krisp is the better buy for call quality and a predictable per-seat bill; Supernormal is the better buy for a team of five or more where the post-meeting artefact is the real work.
Choose Krisp if
Distributed teams, support and services organisations, and anyone working from a noisy environment who wants noise cancellation and bot-free meeting notes from one $8 per seat subscription, especially teams whose accents are a friction point with customers.
Choose Supernormal if
Consultants, agencies, and client-facing operators whose real post-meeting cost is producing a document or deck, and small teams who want everyone captured without paying per seat, on a bot-free capture model suitable for client calls.
Side by side
13 attributes| Attribute | Krisp | Supernormal |
|---|---|---|
| Category | Meeting Notes | Meeting Notes |
| Starting price | $8 per user per month billed annually (Core), $16 month to month (7 days trial) | $0 (Free), then $20 per month (Team) (free plan available) |
| Pricing model | Per-user-per-month subscription with unlimited transcription and recording. The meter is cloud storage per tier rather than minutes or meetings. Accent conversion is separately rate-limited by hours per day. | Credit-based subscription with unlimited seats on paid plans. Credits are consumed by AI tasks such as generating presentations, spreadsheets, documents, and images, and are shared across the whole organisation. Meeting capture and notes are not sold per seat or per minute. |
| Free plan | No | 15 monthly credits with a 5 credit daily limit, the bot-free meeting notetaker, deliverable generation, unlimited projects, and the MCP connector. |
| Free trial | 7 days, all premium features, no credit card required | No fixed-length trial; the free plan is the evaluation path and requires no credit card |
| Best for | Distributed teams, support and services organisations, and anyone working from a noisy environment who wants noise cancellation and bot-free meeting notes from one $8 per seat subscription, especially teams whose accents are a friction point with customers. | Consultants, agencies, and client-facing operators whose real post-meeting cost is producing a document or deck, and small teams who want everyone captured without paying per seat, on a bot-free capture model suitable for client calls. |
| Setup time | Under ten minutes. Install the desktop app, select Krisp as your microphone and speaker in your conferencing tool, and every call from then on is covered. There is no calendar integration to authorise and no bot behaviour to configure. | Under ten minutes. Download the desktop app, grant microphone and audio permissions, and the next call is captured. There is no bot behaviour to configure and no per-platform integration to authorise. |
| Learning curve | Very low for noise cancellation, which is a toggle. The notetaker and accent conversion settings take a session to work through, and teams need a policy on when accent conversion is appropriate to use at all. | Low for capture and notes, moderate for the generation layer. Getting a usable deck out of a project takes some prompt iteration, and understanding what consumes credits takes a month of watching the usage dashboard because the vendor does not publish unit costs. |
| Platforms | macOS desktop app, Windows desktop app, iOS, Android, Web workspace, Krisp SDK for embedding | macOS desktop app, Windows desktop app, Web app |
| Compliance | SOC 2 (report access on Enterprise), HIPAA with BAA signing on Enterprise for teams of 100 or more seats, GDPR | SOC 2 certified with periodic security reviews, GDPR, HIPAA compliant and certified per the vendor |
| Founded | 2017 | 2022 |
| Headquarters | Berkeley, California, United States, with a large research operation in Yerevan, Armenia | Remote-first with bases in Stockholm, Sweden and New York, United States |
| Ownership | Venture-backed, and described by its co-founder as profitable | Venture-backed (Supernormal Technologies, Inc.) |
Strengths and limitations
Krisp
Strengths
- Bot-free capture with the recording retained, which is a combination Granola deliberately does not offer and most bot-based tools cannot offer at all.
- Best-in-class noise cancellation and echo removal that works with every meeting platform because it is an OS-level audio device, not an integration.
- Real-time accent conversion is unique in this category and is a genuine business outcome for support, services, and outsourced teams.
- No minute or meeting meter on any tier, so the bill is predictable regardless of how full your calendar gets.
Limitations
- No free plan for Meeting AI; the evaluation window is seven days and then it is a paid product, which is stingy next to Fathom, Read AI, or MeetGeek.
- Storage is the hidden meter and there is no published overage rate, so heavy video recorders on Core will hit a wall they did not plan for.
- Note quality is good rather than exceptional; this is an audio company writing notes, and Granola, Circleback, and Bluedot all produce better prose.
- No language count is published for transcription, so multilingual buyers cannot compare it against Notta's 58 or Fireflies' 100-plus without testing.
Supernormal
Strengths
- Bot-free desktop capture with nothing in the participant list, which is the right architecture for client-facing and confidential conversations.
- Unlimited seats on both paid plans, so a small business can cover everyone for $20 a month instead of paying $14 to $22 per person.
- SSO, audit logs, and retention controls at $40 a month for the whole organisation, undercutting every competitor that puts SSO behind an enterprise quote.
- Generated deliverables (decks, spreadsheets, documents, images) attack the post-meeting cost that notes alone do not remove.
Limitations
- Credits are unforecastable by design. The vendor explicitly declines to publish what a credit buys, so you cannot budget without running a month first.
- Fifty credits is the entire monthly allowance on both paid plans, and heavy generation users will be buying top-ups regularly.
- No bot means no proxy attendance: you cannot capture a meeting you are not personally in on a machine running the app.
- Capture requires a macOS or Windows desktop app, so Linux, Chromebook, and tablet-first users are excluded.
Pricing compared
Krisp
Per-user-per-month subscription with unlimited transcription and recording. The meter is cloud storage per tier rather than minutes or meetings. Accent conversion is separately rate-limited by hours per day.
- Free Trial$0
- Core$8
- Advanced$15
- EnterpriseCustom
Krisp is the cheapest way to get bot-free capture with a retained recording, and the value case is unusually easy to model because there is no minute meter. Someone in 20 meetings a week at 45 minutes generates about 65 hours a month of audio; on Core that is $8 a seat billed annually, $96 a year, and the transcription is unlimited, so the bill does not move. The thing to watch is storage, because 10 GB fills up fast if you record video rather than audio, and 65 hours a month will get you there inside a year. Against Granola at $14 a seat you get recordings and noise cancellation that Granola does not offer, and against Otter Business at $20 you get bot-free capture and an included MCP connector for less than half the price. What you do not get is Granola's writing quality, a free tier, or any coaching layer. If noise cancellation has any value to you at all, Krisp is the best price per unit of capability here.
Supernormal
Credit-based subscription with unlimited seats on paid plans. Credits are consumed by AI tasks such as generating presentations, spreadsheets, documents, and images, and are shared across the whole organisation. Meeting capture and notes are not sold per seat or per minute.
- Free$0
- Team$20
- Business$40
Supernormal is the cheapest way to cover a whole small team, and the awkward part is that you cannot forecast it precisely. Someone in 20 meetings a week generates about 80 captures a month, and capture with notes is not what is metered, so on paper the free plan covers the notetaking and the Team plan at $20 a month covers the whole organisation for the generation work. Against per-seat competitors that arithmetic is dramatic: five people on Granola Business is $70 a month, on Otter Business roughly $100, on Read AI Pro $75, and on Supernormal Team it is $20 for everyone. The catch is that 50 credits is the whole allowance and the vendor will not say how far it goes, so a team that leans hard on generated decks will be topping up. Treat the $20 as a floor, not a ceiling, run a month on the usage dashboard, and then decide. For teams that mostly want bot-free notes with occasional generated output, it is the best deal here.
Editorial verdict on each
Krisp
Krisp is the best-value bot-free notetaker in this category, and it gets there by selling you something else first. Because it already lives in your audio path as a noise cancellation engine, it can record and transcribe without a participant in the room, keep the media so you can replay a call, and charge $8 a seat annually with no minute meter and an MCP connector thrown in. For distributed teams, consultancies working from noisy places, and support or MSP organisations, that combination is very hard to beat, and the Enterprise on-device transcription option is the strongest privacy answer anyone in this category offers. The reasons not to buy it are equally clear: there is no free plan, storage rather than minutes is the meter and no overage rate is published, the integration list is two CRMs long, and the notes themselves are competent rather than beautiful. If you want prose, buy Granola. If you want the call to sound right and the notes to be free, buy Krisp.
Read the full Krisp profileSupernormal
Supernormal made two good decisions and one uncomfortable one. Dropping the bot puts it on the right side of the client-call problem, and dropping per-seat pricing makes it the only product here that a five-person agency can deploy to everybody for $20 a month, with SSO and audit logs available at $40 for the whole organisation rather than an enterprise quote. The generated deliverables are a real answer to a real cost: for consultants, recruiters, and researchers, the deck after the meeting is the work, not the notes. The uncomfortable decision is credits with no published unit cost, which means you genuinely cannot budget this from the pricing page and must run a month to find out. Buy it if you are a small client-facing team that cannot afford per-seat pricing for everyone and cannot put a bot in the room. Buy Granola instead if the notes themselves are what you want, and buy something else entirely if you need video review, sales coaching, or a bill you can forecast in advance.
Read the full Supernormal profileKrisp profile last reviewed 2026-08-22; Supernormal last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.