Close vs noCRM.io
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
The short answer
Editorial assessmentnoCRM.io compared with Close
Close is the phone-first CRM with a power dialer, native calling and SMS, and call recording included at a much higher per-seat price. noCRM has no native dialer at all and relies on VoIP integration at its top tier. High-volume dialing teams should pay for Close; teams whose outbound is a mix of email, calls, and list qualification will find noCRM far cheaper and adequate.
Choose Close if
SMB inside sales teams (2 to 50 reps) that live on the phone and follow up across calls, email, and SMS: lending, insurance, home services, logistics, agencies, and any high-velocity B2B or B2C motion where speed-to-lead and volume of conversations decide revenue.
Choose noCRM.io if
Outbound-flavoured small sales teams of one to about twenty-five people who work lists and follow-ups rather than complex account relationships, and who have previously abandoned a traditional CRM because nobody would keep it updated.
Side by side
13 attributes| Attribute | Close | noCRM.io |
|---|---|---|
| Category | CRM | CRM |
| Starting price | $9/user/mo (Solo, billed annually; $19 monthly) (14 days trial) | About €12 per user per month on annual billing (Starter) (15 days trial) |
| Pricing model | Per-seat subscription across four tiers with steep annual discounts, plus usage-based billing for calling minutes, phone numbers, SMS, and enrichment, and metered AI credits for Chloe and AI features. | Per-user subscription on three tiers with monthly or annual billing, gated by lead volume, pipeline count, email sync, and team management rather than by contact count. |
| Free plan | No | No |
| Free trial | 14 days, no credit card required, with $5 of calling and enrichment credit included; 30-day money-back guarantee after purchase | 15 days with no credit card, extendable to 30 days by adding payment details |
| Best for | SMB inside sales teams (2 to 50 reps) that live on the phone and follow up across calls, email, and SMS: lending, insurance, home services, logistics, agencies, and any high-velocity B2B or B2C motion where speed-to-lead and volume of conversations decide revenue. | Outbound-flavoured small sales teams of one to about twenty-five people who work lists and follow-ups rather than complex account relationships, and who have previously abandoned a traditional CRM because nobody would keep it updated. |
| Setup time | Days, not weeks: importing leads, connecting email, and provisioning numbers is self-serve, and a small team can be making tracked calls the first afternoon. Porting existing phone numbers and tuning workflows adds a week or two. | Under an hour. Import a spreadsheet, define pipeline stages, and reps can work immediately. The product's whole design goal is to require no configuration project. |
| Learning curve | Low for reps; the interface is opinionated and queue-driven. Managers need modest ramp on Smart View logic, workflow design, and AI-credit governance. | Very low. There is little to learn because there is little to configure, and the working view is a queue of what is due rather than a database to navigate. Managers need slightly more time to set up reporting and, on Dream, permissions. |
| Platforms | Web app, Desktop apps (Mac and Windows), iOS and Android apps, REST API | Web, iOS, Android with offline mode, Browser extension |
| Compliance | SOC 2 Type 2, GDPR (controller and processor obligations), CCPA | GDPR, Published data processing agreement, EU-based company and processing |
| Founded | 2013 | 2013 |
| Headquarters | Fully remote (US-incorporated); no central office | Paris, France |
| Ownership | Bootstrapped, founder-owned, profitable | Privately held and fully bootstrapped |
Strengths and limitations
Close
Strengths
- Native calling, SMS, and email in one timeline remains the best-executed communication stack in the SMB CRM category, with power and predictive dialers that genuinely raise rep throughput.
- Smart Views turn the CRM into a prioritized work queue, an operational model built by people who ran sales teams themselves.
- Bootstrapped, profitable, and thirteen years old: no pivot risk, no acquisition-driven roadmap whiplash, and pricing that has to make unit-economic sense.
- Chloe is one of the more concrete AI-agent implementations in the category, doing bounded jobs (qualify, book, summarize, update) inside the existing workflow engine rather than as a demo feature.
Limitations
- The simple schema cuts both ways: no custom objects and limited data-model flexibility make Close a poor fit once a business needs to model more than leads, contacts, and opportunities.
- Real costs stack: seats plus calling minutes plus SMS plus AI credits plus add-ons make the effective per-rep price meaningfully higher than the sticker for heavy users.
- Workflows gated to the $99 Growth tier leaves the two cheaper plans without the automation most buyers now expect at entry level.
- Not a marketing platform: no landing pages, nurture campaigns, or attribution, so marketing-led orgs need a second system.
noCRM.io
Strengths
- The lead-first model genuinely removes the data-entry friction that causes small teams to abandon CRMs, and the mandatory next action keeps the pipeline honest.
- Prospecting lists are a real differentiator: cold data can be qualified without ever polluting the pipeline, which almost nothing else at this price handles properly.
- The sales script generator is an unusual and practical inclusion for teams doing structured qualification calls.
- Quotes, invoices, and credit notes generated from the lead close the gap between selling and getting paid without a second tool.
Limitations
- Two-way email sync sits on the top Dream tier, which is a high placement for a feature most competitors include in the middle of their range.
- Automations and team management are also Dream-only, so a managed sales team cannot buy the mid tier and be done.
- Starter's 500-lead single-pipeline cap makes the entry price unrepresentative of what a team will actually pay.
- The lead-centric model is a poor fit for account-based selling with multiple stakeholders and long relationship histories.
Pricing compared
Close
Per-seat subscription across four tiers with steep annual discounts, plus usage-based billing for calling minutes, phone numbers, SMS, and enrichment, and metered AI credits for Chloe and AI features.
- Solo$9
- Essentials$35
- Growth$99
- Scale$139
Judged as CRM plus dialer plus SMS platform, Close is priced fairly: replacing a generic CRM, an Aircall-style phone system, and an outreach tool with one $99-per-user Growth seat is competitive even before counting the integration work saved. Judged purely as a CRM against Attio's $29 Plus tier or folk's $24 Standard, it looks expensive, which is the point: you are paying for the conversation infrastructure. The value case therefore rises and falls with call volume; teams that dial all day get their money's worth, teams that do not are overpaying for a phone they rarely pick up.
noCRM.io
Per-user subscription on three tiers with monthly or annual billing, gated by lead volume, pipeline count, email sync, and team management rather than by contact count.
- StarterAbout €12
- ExpertAbout €20
- DreamAbout €32
Judged on the middle tier, noCRM at about €20 a user is priced against Pipedrive Growth at $39 and OnePageCRM Business at $17.95, and it earns its place because of the prospecting lists and the script generator, which neither competitor offers. The awkwardness is at the top: putting two-way email sync, automations, and team management on a €32 tier means a managed team of five is paying around €160 a month for what several rivals include for less. Starter is best understood as a solo plan rather than a cheap team option. If your problem is cold outbound discipline, this is money well spent; if your problem is general sales organisation, the same money buys more elsewhere.
Editorial verdict on each
Close
Close is the best CRM you can buy for a team whose revenue scales with conversations: the dialer stack, unified timeline, and queue-driven workflow remain unmatched in the SMB bracket, and thirteen bootstrapped, profitable years mean it will still be here, unpivoted, in five more. Chloe makes the AI story concrete rather than cosmetic, though credits and telephony usage mean the true per-rep cost sits well above the sticker. If your team does not live on the phone, cheaper and more flexible CRMs like Attio will serve better; if it does, Close is the shortlist and probably the answer.
Read the full Close profilenoCRM.io
noCRM.io is the most honestly named product in this directory and one of the few whose positioning matches what it actually does. If your sales team has abandoned a CRM before because nobody would maintain it, the lead-first model and the mandatory next action are the right medicine, and the prospecting lists are a genuinely distinctive feature that stops cold data from ruining your pipeline. Buy Expert at about €20, not Starter, because 500 leads in one pipeline is a solo allowance. Be clear-eyed about the top tier: two-way email sync, automations, and team management sitting on the €32 Dream plan means a managed team pays real money for capabilities cheaper rivals include earlier. Within its narrow, well-chosen scope it is excellent; outside it, it does not pretend to compete.
Read the full noCRM.io profileClose profile last reviewed 2026-08-22; noCRM.io last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.