Crazy Egg vs Lucky Orange
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
The short answer
Both sides assessedCrazy Egg compared with Lucky Orange
The direct rival. Lucky Orange meters only on sessions with every feature included from $32 a month and adds live chat, which Crazy Egg does not have. Crazy Egg meters on pageviews with separate recording and heatmap caps, offers five heatmap report types instead of three, keeps recordings for up to two years, and includes unlimited A/B testing from $99. Choose Crazy Egg if you want to test as well as observe; choose Lucky Orange if you want everything unlocked at the lowest possible entry price and value live chat.
Lucky Orange compared with Crazy Egg
The closest competitor and the more established brand. Crazy Egg meters on tracked pageviews and caps recordings and heatmap reports separately, starting at $29 a month for 5,000 pageviews and 50 recordings, and includes A/B testing from the $99 tier. Lucky Orange meters only on sessions with every feature included and adds live chat, which Crazy Egg does not have. Choose Crazy Egg if you want built-in A/B testing and long recording storage; choose Lucky Orange if you want everything unlocked at the entry price.
Choose Crazy Egg if
Small marketing teams, agencies, and ecommerce operators who want cheap heatmaps with real segmentation, some session recordings, and built-in A/B testing on one bill, and who benefit from unlimited team seats and unlimited domains rather than a per-site or per-seat structure.
Choose Lucky Orange if
Small ecommerce stores, marketing teams, and founders who own a website and need to understand why visitors are not converting, especially buyers who want recordings, heatmaps, surveys, chat, and funnels included in a single session-metered price rather than bought as four separate products.
Side by side
13 attributes| Attribute | Crazy Egg | Lucky Orange |
|---|---|---|
| Category | Product Analytics | Product Analytics |
| Starting price | $29 per month ($348 per year) (free trial) | $32 per month billed annually (Build, 3,500 sessions) (7 days trial) |
| Pricing model | Subscription metered on tracked pageviews per month, with separate per-plan caps on session recordings and heatmap reports, and unlimited team members and domains on every tier. | Subscription metered purely on recorded sessions per month, with every feature included on every plan and no per-feature or per-seat charges. |
| Free plan | No | No |
| Free trial | Free trial available on every plan | 7 days with full access to all features |
| Best for | Small marketing teams, agencies, and ecommerce operators who want cheap heatmaps with real segmentation, some session recordings, and built-in A/B testing on one bill, and who benefit from unlimited team seats and unlimited domains rather than a per-site or per-seat structure. | Small ecommerce stores, marketing teams, and founders who own a website and need to understand why visitors are not converting, especially buyers who want recordings, heatmaps, surveys, chat, and funnels included in a single session-metered price rather than bought as four separate products. |
| Setup time | Under thirty minutes. One script covers every domain and every report, with documented paths through Google Tag Manager, Shopify, and WordPress. Heatmap reports need creating per page, which is the only ongoing setup task. | Fifteen minutes on most platforms. Install through Shopify, BigCommerce, Magento, Drupal, HubSpot, or Google Tag Manager, verify data is arriving, and recordings start immediately. An expert install service is available if you would rather not touch the site at all. |
| Learning curve | Very low for the reports themselves. The part that rewards a little study is the filter set: knowing to compare paid against organic on a confetti map, or converters against non-converters on a scroll map, is what separates a useful subscription from a pretty one. A/B testing adds a second concept set but stays approachable. | Very low. Watching a recording and reading a heatmap require no training, which is exactly why this class of tool spreads inside small companies. The skill that takes longer is filtering: deciding which twenty sessions are worth watching out of thousands is the difference between insight and a wasted afternoon. |
| Platforms | Any website via a single JavaScript snippet, Google Tag Manager, Shopify, WordPress, Unlimited domains per account | Any website via JavaScript snippet, Shopify and Shopify Plus, BigCommerce, Magento, Drupal, HubSpot, phpBB, Google Tag Manager |
| Compliance | GDPR and CCPA considerations addressed in the vendor's privacy documentation, Confirm current certification scope and data processing terms during procurement | GDPR and CCPA considerations documented in a security overview, Confirm current certification status and data processing terms with the vendor during procurement |
| Founded | 2005 | 2010 |
| Headquarters | United States | Overland Park, Kansas, United States |
| Ownership | Founder-owned, privately held, never externally funded | Bootstrapped, privately held |
Strengths and limitations
Crazy Egg
Strengths
- Five distinct heatmap report types over the same data, which gives more analytical range than the single heat visualisation most competitors ship.
- More than twenty audience filters including UTM parameters, conversion goals, and custom variables, applied to both heatmaps and recordings.
- Unlimited team members and unlimited domains on every plan, which makes it dramatically cheaper than per-site competitors for agencies and multi-brand companies.
- Unlimited A/B testing included from $99 a month, so seeing the problem and testing the fix happen in one tool on one bill.
Limitations
- Three separate meters, covering pageviews, recordings, and heatmap reports, make it easy to hit a wall on one while well inside the others.
- Starter at 5,000 tracked pageviews and 50 recordings is too small for a real business site, so the effective starting price is $99 rather than $29.
- Heatmap reports are capped per plan, at 5 on Starter and 75 on Plus, which limits how many pages you can study at once.
- The A/B testing is a page variant tool with targeting, not a statistics platform; there is no sequential testing, no variance reduction, and no published methodology.
Lucky Orange
Strengths
- Every feature is included on every plan, so recordings, heatmaps, surveys, announcements, live chat, funnels, and Discovery AI all arrive at $32 a month rather than as four separate line items.
- Dynamic heatmaps capture interactions inside dropdowns and pop-ups, which is where screenshot-based heatmap tools quietly fail on modern sites.
- A single, understandable meter: sessions. No seats, no events, no per-feature charges, which makes budgeting genuinely simple.
- Bootstrapped since 2010 with no outside funding, which in a category where competitors keep being acquired and repriced is a real form of stability.
Limitations
- No free plan at all, only a seven day trial, which makes it hard to adopt gradually and puts it at a disadvantage against Microsoft Clarity for zero-budget buyers.
- Data storage starts at 60 days and longer retention is a paid upgrade, so historical comparison costs extra.
- No developer tooling: no console output, no network waterfall, no error correlation, no stack traces, so it cannot support frontend debugging.
- Not a product analytics tool. There are no event-based retention curves, cohorts, or feature adoption reports, so an in-app product question needs a different vendor.
Pricing compared
Crazy Egg
Subscription metered on tracked pageviews per month, with separate per-plan caps on session recordings and heatmap reports, and unlimited team members and domains on every tier.
- Starter$29
- Plus$99
- Pro$249
- Enterprise$599
Crazy Egg looks like the cheapest option in the category and is really a $99 product once you account for how quickly 5,000 tracked pageviews disappear. At that price the value is strong: 150,000 pageviews, 1,000 recordings, 75 heatmap reports, two years of recording storage, unlimited A/B testing, unlimited seats, and unlimited domains. Working out your bill from user numbers means multiplying by pages per visit. A site with 10,000 monthly visitors viewing three pages each generates around 30,000 tracked pageviews, comfortably inside Plus at $99. The same site at 100,000 monthly visitors generates roughly 300,000 pageviews, which needs Pro at $249. Against Lucky Orange, where a comparable session volume costs $199, Crazy Egg is competitive and adds A/B testing that Lucky Orange does not have, while lacking live chat that Lucky Orange does. Against Microsoft Clarity, which is free and unlimited, Crazy Egg's argument is segmentation depth, five report types, long storage, testing, and a vendor relationship. Against Convert or VWO for testing specifically, it is a tenth of the price and a fraction of the statistical rigour.
Lucky Orange
Subscription metered purely on recorded sessions per month, with every feature included on every plan and no per-feature or per-seat charges.
- Build$32
- Grow$72
- Expand$199
- Scale$839
- EnterpriseCustom
For a website-focused buyer, Lucky Orange is priced well below the category norm for the feature set, mostly because everything is included rather than sold as modules. Working out your bill needs one number: monthly sessions, not users. A site attracting roughly 10,000 monthly visitors will generate something like 12,000 to 15,000 sessions once return visits are counted, which lands on Grow at $72 a month or just above it. A site at 100,000 monthly visitors will generate well over 100,000 sessions and needs Expand at $199 for 50,000 with sampling, or Scale at $839 for 300,000 without. That is the point where Microsoft Clarity, which is free and unmetered, becomes a serious alternative for anyone who only needs recordings and heatmaps. What you are paying Lucky Orange for above Clarity is unlimited surveys and announcements, live chat, funnels, Discovery AI, better filtering, and a vendor whose business model is your subscription rather than your data. For a small ecommerce operation that is easily worth $72 a month; for a high-traffic content site it is a harder sum.
Editorial verdict on each
Crazy Egg
Crazy Egg is the sensible heatmap purchase for a small marketing team, provided you price it honestly at $99 rather than $29. Five heatmap report types with twenty-plus audience filters give it more analytical range than tools that charge more, unlimited seats and unlimited domains make it unusually cheap for agencies and multi-brand businesses, two year recording storage beats the category norm, and unlimited A/B testing means you can act on what you find without a second subscription. It is twenty years old, founder-owned, and unfunded, which in this particular category counts for something real. The reservations are honest ones: three separate meters make it easy to hit a wall, the recording caps are modest next to Microsoft Clarity's free unlimited offer, the testing lacks any statistical depth, and there is no live chat if that is what you were hoping for. Buy it to understand and improve a marketing site. Do not buy it to debug software or to analyse behaviour inside a signed-in product.
Read the full Crazy Egg profileLucky Orange
Lucky Orange is the best-value behaviour analytics tool for a small business that owns a website and needs to know why it is not converting. Everything is in every plan, the meter is a single number you can understand, and $32 a month buys recordings, dynamic heatmaps, unlimited surveys and announcements, live chat, funnels, and an AI that tells you where to look. The vendor has been bootstrapped and independent since 2010, which in this particular category is worth something concrete. Buy it if your questions are commercial: checkout abandonment, landing page confusion, form drop-off. Do not buy it to debug JavaScript, do not buy it to model product usage inside a signed-in application, and do not buy it before checking two numbers: how many sessions your traffic really produces, and how long you need the recordings to stay around, because the 60 day default storage window and the session meter are where an apparently cheap plan becomes an expensive one.
Read the full Lucky Orange profileCrazy Egg profile last reviewed 2026-08-22; Lucky Orange last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.