Avoma vs Speak AI
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
Still shortlisting? Browse the best in Conversation Intelligence for every option we track, with award winners called out.
The short answer
Editorial assessmentSpeak AI compared with Avoma
Avoma is the complete sales meeting platform with scorecards, trackers, dialer capture, and a revenue intelligence module from $19 a seat plus add-ons. Speak AI has none of the pipeline layer and no dialer capture, but scores against arbitrary methodologies, handles 100-plus languages, and can be paid for by the hour. Avoma for a sales team with a standard motion; Speak AI for analysis that does not fit the standard shape.
Choose Avoma if
Sales and customer success teams between roughly 5 and 100 seats that want real methodology-based call scoring, competitor and objection tracking, and deal risk alerts, and would rather assemble those from priced modules than sign an enterprise contract to get them.
Choose Speak AI if
Small teams that need conversations scored against a rubric nobody else supports, research and consulting practices analysing interview recordings, and any company whose call volume is low or spiky enough that paying per hour beats committing to seats.
Side by side
13 attributes| Attribute | Avoma | Speak AI |
|---|---|---|
| Category | Call Coaching | Call Coaching |
| Starting price | $19 per seat per month (Startup, billed annually) (14 days trial) | $0 monthly with $2.00 per hour transcription (Pay as you go), or $20 per user per month (Pro) |
| Pricing model | Per-seat base subscription in three tiers with seat ceilings, plus separately priced per-seat add-on modules for conversation intelligence, revenue intelligence, and lead routing. Viewers and collaborators are free. | Dual model: usage-based pay-as-you-go priced per hour of transcription with no subscription, or a $20 per user per month Pro plan including monthly credits, plus custom Enterprise pricing. |
| Free plan | No | No perpetual free plan, but the Pay as you go tier has no monthly fee and charges only for usage, which functions similarly for very low volume. |
| Free trial | 14 days on the Organization plan with all add-ons enabled, no credit card required | 7 days, no credit card required, including 30 minutes of transcription access |
| Best for | Sales and customer success teams between roughly 5 and 100 seats that want real methodology-based call scoring, competitor and objection tracking, and deal risk alerts, and would rather assemble those from priced modules than sign an enterprise contract to get them. | Small teams that need conversations scored against a rubric nobody else supports, research and consulting practices analysing interview recordings, and any company whose call volume is low or spiky enough that paying per hour beats committing to seats. |
| Setup time | A day for capture, a week for the coaching layer. Calendar, conferencing, and CRM connections take under an hour; building scorecards that reflect your actual sales process and tuning trackers so they do not fire constantly is the work that takes real time. | Under an hour for uploads and analysis; a little longer to connect the meeting assistant to your calendar and conferencing tools. Defining a custom scoring methodology is the real work and should be treated as a half-day exercise rather than a setting. |
| Learning curve | Moderate to high for admins because of the product's breadth, low for reps. The scorecard builder and tracker configuration are the two places where an unprepared buyer stalls, and using a stock MEDDICC or SPICED template as a starting point is the shortcut. | Moderate. The breadth is the difficulty: because the platform serves sales, research, recruiting, and compliance simultaneously, a new user has to decide which parts of it they are actually using before the interface makes sense. |
| Platforms | Web app, Chrome extension, Mobile access, Zoom, Google Meet, and Microsoft Teams bots, Dialer integrations | Web app, Zoom, Microsoft Teams, Google Meet, Webex, Embeddable recorders, REST API |
| Compliance | SOC 2 Type II, GDPR, HIPAA (Enterprise tier) | GDPR, Compliance-oriented workflows for healthcare and legal customers |
| Founded | 2017 | 2019 |
| Headquarters | Palo Alto, California, United States | Toronto, Ontario, Canada |
| Ownership | Venture-backed | Privately held, independent |
Strengths and limitations
Avoma
Strengths
- Real custom scorecards built on named methodologies (MEDDICC, SPICED, BANT) with automated scoring across 100 percent of calls, which is genuine coaching infrastructure rather than AI commentary.
- Smart trackers detect phrases semantically instead of by literal keyword, so competitor and churn signals surface even when a prospect uses different words.
- Full talk-pattern analytics including talk-to-listen ratio, longest monologue, filler words, and patience, compared against top performers rather than reported in isolation.
- Dialer integrations bring phone calls into the same archive as video meetings, which most competitors in this price band simply cannot do.
Limitations
- The headline $19 price is misleading as a conversation intelligence number; the coaching features that define the category cost $29 more per seat on top of a base tier.
- Seat ceilings on Startup (25) and Organization (100) create forced upgrades as you grow, and Enterprise carries a 10-seat minimum with annual billing only.
- The 14-day trial runs with all add-ons enabled, which sets expectations against a configuration most buyers will not purchase.
- No free plan at all, unlike Grain, Sybill, and Fathom, so evaluation is time-boxed rather than open-ended.
Speak AI
Strengths
- Custom methodology scoring and custom field extraction, so conversations are graded against your framework rather than a vendor's fixed scorecard.
- Usage pricing at $2.00 per hour with no subscription, which is the only sensible model for teams with low, spiky, or seasonal conversation volume.
- More than 100 languages with stated accuracy above 95 percent, far broader coverage than most per-seat conversation intelligence tools offer.
- Thematic analysis inherited from the research origins, which is genuinely better than most sales tools at answering what came up across forty conversations rather than one.
Limitations
- No opinionated sales coaching workflow; you get an analysis engine and must define the methodology yourself, which is slower to value than a tool with a built-in scorecard.
- No deal board, no pipeline risk scoring, and no forecasting, so revenue intelligence stays wherever it already lives.
- CRM updates run through Zapier or the API rather than a maintained native connector with field mapping, which means ongoing plumbing you own.
- Pro caps at five team members, so a growing team hits an unpriced Enterprise conversation earlier than the $20 headline suggests.
Pricing compared
Avoma
Per-seat base subscription in three tiers with seat ceilings, plus separately priced per-seat add-on modules for conversation intelligence, revenue intelligence, and lead routing. Viewers and collaborators are free.
- Startup$19
- Organization$24
- Enterprise$39
Avoma is the best unbundling in this category. The list of things it does at the top configuration reads like an enterprise revenue platform, and the entry point is $19. What you are really buying is the ability to pay for exactly the layer you need: a team that wants scorecards and trackers pays about $53 a seat, which is roughly a third of what Jiminny quotes and a small fraction of Gong. The honest counterweight is that $53 to $82 per seat is not cheap in absolute terms for a five-person team, and the base tier on its own is a note taker competing against products that cost half as much. Avoma's value is highest for the buyer who genuinely wants scorecards, trackers, deal risk, and CRM field write-back, and worst for the buyer who wanted a cheap notetaker and will end up paying module prices for features they never configure.
Speak AI
Dual model: usage-based pay-as-you-go priced per hour of transcription with no subscription, or a $20 per user per month Pro plan including monthly credits, plus custom Enterprise pricing.
- Pay as you go$0 per month
- Pro$20
- EnterpriseCustom
Speak AI is exceptional value for low-volume and irregular use, where paying $2 an hour beats paying for seats that sit idle, and it is the cheapest way to get calls scored against a rubric you invented rather than one a vendor imposed. Pro at $20 a seat with 25 hours of credits and unlimited retention is competitive against anything on this list. The value degrades as you grow: the five-member cap on Pro forces an unpriced Enterprise conversation, the meeting-assistant capture rate is double the file rate, and the absence of native CRM write-back means somebody maintains Zapier plumbing forever. Best value for a small analysis-heavy team, weaker value for a scaling sales floor.
Editorial verdict on each
Avoma
Category LeaderAvoma is what happens when someone takes the Gong feature list and prices it in pieces. Custom MEDDICC scorecards, automated scoring across every call, semantic competitor trackers, patience and monologue metrics, deal risk alerts, forecasting, and CRM field write-back are all here, and a ten-person sales team can buy them with a credit card. That is a genuinely important thing to exist in this category. The catch is that the $19 headline is a note taker; the product this category is named after starts at about $53 a seat and reaches $82 with forecasting, and the seat ceilings will force a tier change as you grow. Buy Avoma if you have a sales methodology you actually intend to enforce, a manager who will build scorecards, and a CRM worth writing back to. If you just want calls recorded and clips shared, buy something cheaper and come back when you have a coaching problem worth $53 a head.
Read the full Avoma profileSpeak AI
Speak AI is the most configurable analysis engine on this list and the only one that will score your calls against a methodology you invented rather than one a vendor decided you should use. The pay-as-you-go model at $2.00 an hour is the right structure for teams whose conversation volume is low or unpredictable, file upload makes migrating an existing archive practical, the language coverage beats every per-seat competitor here, and the thematic analysis inherited from its research origins genuinely outperforms sales tools at answering what forty customers said. What it does not give you is an opinion. There is no built-in coaching workflow, no deal board, no native CRM write-back, and the Pro plan caps at five people before an unpriced Enterprise conversation. Buy it as a flexible analysis layer for a small analysis-heavy team, not as a sales coaching platform for a growing floor.
Read the full Speak AI profileAvoma profile last reviewed 2026-08-22; Speak AI last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.
The best in Conversation Intelligence
16 trackedConversation intelligence platforms record sales calls, transcribe them, and analyze the content for coaching, deal risk, and competitive mentions, turning the call archive into a searchable and scoreable dataset.
Gong's feature list unbundled into modules a ten-person team can buy, from scheduling through coaching.
Most of Gong's job from $19 a seat, built by a nine-person bootstrapped company.
An AI assistant that fills the CRM after every call moved Sybill from notetaker to the fastest-spreading rep-side tool in the category.
Practice the call against an AI buyer before you burn a real prospect: a coaching mechanism nobody else in the category ships.
Connect a calendar, set a capture rule, and the next meeting records itself; reps do nothing and the free tier covers 20 meetings.
Frequently asked questions
6 questionsWhat is the difference between Avoma and Speak AI?
Avoma is the complete sales meeting platform with scorecards, trackers, dialer capture, and a revenue intelligence module from $19 a seat plus add-ons. Speak AI has none of the pipeline layer and no dialer capture, but scores against arbitrary methodologies, handles 100-plus languages, and can be paid for by the hour. Avoma for a sales team with a standard motion; Speak AI for analysis that does not fit the standard shape.
Is Avoma or Speak AI cheaper?
Avoma starts at $19 per seat per month (Startup, billed annually) (14 days trial). Speak AI starts at $0 monthly with $2.00 per hour transcription (Pay as you go), or $20 per user per month (Pro). The billing models differ, so the entry price is rarely the whole cost. Avoma pricing model: Per-seat base subscription in three tiers with seat ceilings, plus separately priced per-seat add-on modules for conversation intelligence, revenue intelligence, and lead routing. Viewers and collaborators are free. Speak AI pricing model: Dual model: usage-based pay-as-you-go priced per hour of transcription with no subscription, or a $20 per user per month Pro plan including monthly credits, plus custom Enterprise pricing.
Does Avoma or Speak AI have a free plan?
Avoma has no free plan. Trial terms: 14 days on the Organization plan with all add-ons enabled, no credit card required. Speak AI has a free plan. No perpetual free plan, but the Pay as you go tier has no monthly fee and charges only for usage, which functions similarly for very low volume. Trial terms: 7 days, no credit card required, including 30 minutes of transcription access.
Who should choose Avoma?
Sales and customer success teams between roughly 5 and 100 seats that want real methodology-based call scoring, competitor and objection tracking, and deal risk alerts, and would rather assemble those from priced modules than sign an enterprise contract to get them.
Who should choose Speak AI?
Small teams that need conversations scored against a rubric nobody else supports, research and consulting practices analysing interview recordings, and any company whose call volume is low or spiky enough that paying per hour beats committing to seats.
What are the best alternatives to Avoma and Speak AI?
SaaSTracker profiles 16 products in Conversation Intelligence. The Summer 2026 awards in the category went to Rafiki (Best Value), Sybill (Momentum), Yoodli (Innovation). Every profile is compiled from primary sources, so a shortlist can be built from pricing, limitations, and fit rather than from star ratings.
