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SimpleTexting vs Textedly

An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.

The short answer

Editorial assessment

Textedly compared with SimpleTexting

SimpleTexting is the more transparent product: it publishes its exact credit arithmetic, its carrier pass-through rate, and its rollover terms, and it includes three user seats before charging $20 for the fourth. Textedly is cheaper per feature and free to start, but bills $10 per teammate and does not publish rollover. Buy SimpleTexting if you want the total cost knowable in advance; buy Textedly if you want maximum capability at the lowest entry price.

Choose SimpleTexting if

Small and mid-sized US and Canadian businesses that want a straightforward, well-supported texting platform for appointment reminders, promotions, alerts, and two-way customer conversations, especially teams of three to five who value rolling credits and included seats over ecommerce or CRM depth.

Choose Textedly if

Small US businesses, nonprofits, schools, churches, clinics, and service companies that want the complete texting toolkit on the cheapest plan they can fit into, and anyone who wants to test SMS properly on a free tier before spending anything.

Side by side

13 attributes
AttributeSimpleTextingTextedly
CategorySMSSMS
Starting price$39 per month for 500 credits, or $398.40 per year with annual billing (free trial)$29 per month (free plan available)
Pricing modelCredit-based monthly subscription, quoted by monthly credit volume. Credits are consumed per message segment. Three user seats included, additional seats and numbers charged separately, carrier fees passed through at cost.Volume-based monthly subscription where every plan includes the full feature set and tiers differ only by monthly message allowance, from a free 50-message tier up to plans covering 360,000 messages.
Free planNoFree account with 50 text messages and one custom keyword, no credit card required.
Free trialFree trial with no credit card required, plus a 30-day money-back guaranteeNo fixed-length trial; the free plan serves as the evaluation path
Best forSmall and mid-sized US and Canadian businesses that want a straightforward, well-supported texting platform for appointment reminders, promotions, alerts, and two-way customer conversations, especially teams of three to five who value rolling credits and included seats over ecommerce or CRM depth.Small US businesses, nonprofits, schools, churches, clinics, and service companies that want the complete texting toolkit on the cheapest plan they can fit into, and anyone who wants to test SMS properly on a free tier before spending anything.
Setup timeAn account and a local number can be live the same day. Realistically you are gated by carrier registration: A2P 10DLC brand and campaign approval takes roughly one to four weeks, toll-free verification up to a week, and a short code six to eight weeks. Start registration immediately and build lists while you wait.Minutes to a first test message on the free tier, but one to two weeks of calendar time before you can send at volume, because A2P 10DLC registration or toll-free verification stands in the way and neither is under the vendor's control.
Learning curveGenuinely low. The interface is the plainest in this category and a non-technical front-desk employee can send a campaign in fifteen minutes. Drip campaigns and segmentation take an afternoon. The only conceptual hurdle is credit accounting, and specifically the fact that an emoji can double or triple the cost of a message.Low. The interface is built for people who are not marketers, and because nothing is gated by tier there is no confusion about which features you actually have.
PlatformsWeb application, iOS and Android apps, US and Canadian SMS and MMS, Local, toll-free, and short code numbersWeb application, Mobile-responsive web, API
ComplianceTCPA-aligned consent capture with recorded opt-in source, CTIA messaging principles, A2P 10DLC brand and campaign registration submitted on your behalf, Toll-free verification, Automatic STOP and opt-out suppressionTCPA consent workflows, CTIA messaging guidelines, A2P 10DLC brand and campaign registration, Automatic STOP handling
Founded20102015
HeadquartersMiami Beach, Florida, United States (originally founded in New York)Nashville, Tennessee, with operations in Los Angeles, California
OwnershipOwned by Sinch AB, the Swedish CPaaS group, following acquisition by MessageMedia in November 2020Privately held, no disclosed outside funding

Strengths and limitations

SimpleTexting

Strengths

  • Credits roll over on monthly plans, so a business with a lumpy sending pattern does not forfeit what it paid for at the end of every month.
  • Three user seats included on every plan before the $20 per seat charge starts, which is more generous than most competitors and matters for a front desk with rotating staff.
  • Free inbound SMS makes genuinely two-way conversation economically viable rather than something you ration.
  • Features are not gated by tier. You buy volume, not capability, which means plan selection is arithmetic instead of a feature-matrix negotiation.

Limitations

  • Per-credit economics are poor at volume. At entry pricing you are paying multiples of what per-message platforms charge, and the 5.5 cent overage rate punishes miscalculation.
  • No ecommerce data model at all, so revenue attribution, cart triggers, and product-level personalization simply do not exist.
  • CRM integration runs mostly through Zapier rather than native object sync, which is a meaningful gap next to Salesmsg or Sakari for a sales team.
  • Number porting away has been publicly documented as slow and obstructive, in one case requiring an FCC complaint and taking three weeks. That is a real switching cost you should price in before choosing a number.

Textedly

Strengths

  • Every feature on every plan is a genuinely differentiated pricing decision and eliminates the usual pattern of paying two tiers up for one automation you need.
  • A real free tier with 50 messages and a keyword, which lets you validate the channel with actual customers before spending anything.
  • Text-to-Pay and Google Business review requests are bundled, and for a local service business those two often produce more value than the promotional sending does.
  • Free incoming messages on every plan, so conversation does not cost more than broadcasting.

Limitations

  • The published pricing page does not lay out a static tier table, so you cannot compare plan-for-plan against competitors without working through the interactive selector.
  • The effective bill runs above the headline: a reported telecom surcharge of about $8 a month, $10 per teammate, per-keyword charges, and carrier pass-through all stack on top.
  • No published rollover policy for unused messages, which is a real gap next to SimpleTexting and SlickText, both of which document theirs precisely.
  • No ecommerce revenue attribution model, so SMS performance is measured in clicks and replies rather than orders and dollars.

Pricing compared

SimpleTexting

Credit-based monthly subscription, quoted by monthly credit volume. Credits are consumed per message segment. Three user seats included, additional seats and numbers charged separately, carrier fees passed through at cost.

  • 500 credits$39
  • Higher credit tiersScales with volume
  • Annual billing20 percent off

SimpleTexting is priced as a business tool rather than a telecom commodity, and whether that is good value depends entirely on volume. At 500 credits for $39, you are paying roughly 7.8 cents a credit, which is five times what a pay-as-you-go platform charges per message and eight times what an ecommerce platform charges at scale. What you are actually buying is the shared inbox, three included seats, the automation layer, the support, and the fact that unused credits roll over. For a practice or a studio sending a few hundred reminders a month and holding real conversations, that is a fair trade and the total bill stays under $50. For anyone sending tens of thousands of messages, the credit model becomes the most expensive way to buy SMS in this category and you should be looking at per-message pricing instead. The rollover policy and the three included seats are the two structural details that make it competitive at the small end, and they are genuinely better than most rivals offer.

Textedly

Volume-based monthly subscription where every plan includes the full feature set and tiers differ only by monthly message allowance, from a free 50-message tier up to plans covering 360,000 messages.

  • Free$0
  • Entry paid plan$29
  • Volume plansQuoted by volume above $29

Textedly's value proposition is unusually honest and unusually easy to evaluate: you buy volume, and you get everything. For a small business that would otherwise be pushed to a $99 tier by a competitor just to unlock automations or an inbox, that structure alone can halve the bill. The free tier is real, not a demo, and it is the cheapest way in this category to find out whether your customers will actually engage by text. Where the value gets murkier is the total cost. The $29 headline becomes $40 or $50 once a telecom surcharge, a couple of teammates, and carrier pass-through land, and there is no published rollover, so a quiet month is money gone. Set against that, the tools bundled at no extra cost, particularly Text-to-Pay and Google review requests, would be separate subscriptions elsewhere. For a local service business it is one of the better dollar-for-dollar buys in SMS; for a marketing team that measures revenue per send, the money is better spent on an ecommerce platform.

Editorial verdict on each

SimpleTexting

SimpleTexting is the sensible default for a small business that wants to text customers and has no interest in becoming a telecom expert. Fifteen years in market, a clean interface a receptionist can use unaided, phone support on every plan, three seats included, free inbound messages, and credits that actually roll over add up to a product that does not fight you. Sinch ownership gives it real carrier infrastructure without an enterprise sales motion. The limits are equally clear. Per-credit economics are poor at volume, there is no ecommerce data model, CRM integration is Zapier-shaped rather than native, and the publicly documented difficulty of porting a number away is a genuine switching cost that deserves weight in the decision. Buy it if you are a practice, a studio, a school, an agency, or a local retailer sending hundreds to low thousands of messages a month with a small team working the replies. Look elsewhere if you are a Shopify store, a CRM-driven sales team, or a high-volume sender chasing the lowest rate per segment.

Read the full SimpleTexting profile

Textedly

Best Value

Textedly is the small-business SMS platform to look at first if you resent paying two tiers up for one feature. Everything is on every plan, the free account is a real one, and Text-to-Pay plus Google review requests bundled at no extra charge are worth more to most local businesses than the promotional sending is. The reservations are about transparency rather than capability: the tier ladder is behind an interactive selector rather than a table, a telecom surcharge appears on invoices without much prominence, teammates cost $10 each, and no rollover policy is published, which in a credit-shaped business is a meaningful omission. Judge it on volume and honesty of fit. For a clinic, church, nonprofit, or service business that wants everything texting can do at the lowest workable price, it is a strong buy. For an ecommerce brand that needs to prove SMS revenue, it is the wrong tool at any price.

Read the full Textedly profile

SimpleTexting profile last reviewed 2026-08-22; Textedly last reviewed 2026-08-22. Pricing is compiled from public sources and can change without notice. See our methodology.