Claap vs Leexi
An independent, review-free comparison compiled by the SaaSTracker editorial team. Both products are profiled in full, and neither can pay for placement here.
Still shortlisting? Browse the best in Conversation Intelligence for every option we track, with award winners called out.
The short answer
Both sides assessedClaap compared with Leexi
Leexi is the other European option, at $55 per seat annually for Business plus its Coach add-on, with real scorecards, call import from more than ten VoIP systems, a mobile app for in-person meetings, and data kept in France; Claap keeps the edge on async video, unlimited guests, and lemlist alignment.
Leexi compared with Claap
Claap is the other European option, owned by lemlist, at about EUR 48 for its Business tier with AI coaching, CRM auto-complete, deal insights, async video, and unlimited guests. Leexi costs $55 annually for Business plus Coach and brings real scorecards, VoIP call import from more than ten phone systems, and a mobile app for in-person meetings, with data kept in France. Choose Claap for a remote team that also wants async video and lemlist alignment; choose Leexi for a team that sells on the phone and in the field and wants every call scored.
Choose Claap if
European small sales teams, especially existing lemlist customers, who want call recording, AI coaching, and CRM auto-complete in the same workspace as async internal video, and remote-first companies that value guest and external sharing as much as they value coaching.
Choose Leexi if
European small and mid-sized sales and customer success teams, especially French, Belgian, Dutch, Spanish, and German-speaking ones, that want call recording across video, phone, and in-person meetings, CRM autofill, and scorecard coaching from a vendor that keeps data in Europe.
Side by side
13 attributes| Attribute | Claap | Leexi |
|---|---|---|
| Category | Call Coaching | Call Coaching |
| Starting price | EUR 0 (Basic), then about EUR 24 per user per month (Pro, billed annually) (free plan available) | $12 per license per month billed annually, or $15 monthly (Starter) (7 days trial) |
| Pricing model | Per-user subscription across four licence levels with mixed licensing in one workspace, free guest and visitor access, and a monthly AI credit allowance on paid tiers. | Per-license subscription across three self-serve plans and a quoted Enterprise plan, with paid add-on modules for coaching, governance, and cloud hosting choice. Prices are shown excluding VAT, and annual billing saves up to 20 percent on plans and up to 30 percent on some modules. |
| Free plan | Basic includes 10 videos per user, 300 minutes total, 3 uploads, calendar sync, 99-language transcripts, basic AI summary, the Chrome extension, the collaborative workspace, and API access. | No |
| Free trial | Free Basic tier available immediately; trials of the paid plans are arranged through the vendor | 7 days, account created on the website with no credit card required |
| Best for | European small sales teams, especially existing lemlist customers, who want call recording, AI coaching, and CRM auto-complete in the same workspace as async internal video, and remote-first companies that value guest and external sharing as much as they value coaching. | European small and mid-sized sales and customer success teams, especially French, Belgian, Dutch, Spanish, and German-speaking ones, that want call recording across video, phone, and in-person meetings, CRM autofill, and scorecard coaching from a vendor that keeps data in Europe. |
| Setup time | Under an hour to record. Calendar sync and the Chrome extension are the whole setup for capture. CRM auto-complete on Business needs field mapping and a review pass before you trust it, which is a half-day. | Minutes to a first recorded meeting: sign up, connect a calendar, and Leexi joins the next call. The vendor says full setup takes under an hour. CRM and VoIP connection on Business adds an hour or two, and building good scorecards for Coach is a few days of a manager's time. |
| Learning curve | Low for recording and watching, moderate for the workspace model. Teams that have never used channels and guest licences take a week to settle on how the workspace should be organized, and that decision is harder to change later than it looks. | Low for reps, who mostly read summaries and approve tasks. Moderate for managers, since scorecard design and custom prompts per meeting type are where the value comes from and they need tuning against real calls. |
| Platforms | Web app, Chrome extension, Desktop screen recorder, Zoom, Google Meet, and Microsoft Teams, Mobile access | Web app, iOS app, Android app, Web extension, Bot for Meet, Teams, Zoom, Webex, Apizee, and Jitsi, VoIP connectors, MCP server |
| Compliance | GDPR, SOC 2 (verify current status with the vendor) | ISO 27001, GDPR, EU AI Act (stated compliance) |
| Founded | 2021 | 2021 |
| Headquarters | Paris, France | Brussels, Belgium |
| Ownership | Acquired by lemlist in October 2025 for a reported $25M | Privately held, family-owned and self-financed |
Strengths and limitations
Claap
Strengths
- Combines conversation intelligence with async video and a collaborative workspace, which no direct competitor in this category does, and the video editing is genuinely good.
- Transcription in 99 languages and API access are available even on the free tier, which is more generous than most vendors' entry plans.
- Guest and visitor access is free and unlimited on Business, so customers, partners, and the wider company can watch recordings without consuming licences.
- Mixed licensing within one workspace means a company can put two managers on Business and everyone else on free Basic rather than uniformly licensing the org.
Limitations
- No weighted scorecard engine with named methodology templates; AI coaching is generated feedback rather than a scoring rubric applied consistently and reported over time.
- The free Basic tier's 300-minute total allowance is a hard ceiling rather than a monthly one, which makes it unusable as a working plan.
- Pro caps recording at 1,000 minutes a month, so a busy AE can exhaust it and be pushed to Business for reasons unrelated to coaching.
- AI credits are a second meter alongside minutes, and the interaction between the two is not obvious until you are using the product heavily.
Leexi
Strengths
- Captures video meetings, phone calls from more than ten VoIP systems, and in-person meetings through a mobile app, which covers how most small European sales teams actually sell.
- Leexi Coach scores every call against custom scorecards per role and meeting type, with manual override and team dashboards.
- Data stored in Europe (France by default), ISO 27001 certified, GDPR compliant, with an annual pentest and a paid option for a French-owned cloud.
- Broad European CRM coverage, including Odoo, Sellsy, Zoho, Tribe, Koban, AdminPulse, and Attio alongside Salesforce, HubSpot, Pipedrive, and Dynamics 365.
Limitations
- Coaching is an add-on, not part of any plan, so the real conversation intelligence price is $55 per seat annually rather than the $12 headline.
- The pricing page is inconsistent: the FAQ describes older plan names and minimum seat counts that do not match the plan table, and language counts differ between pages (100-plus and 120-plus).
- Starter is capped at five licenses, 20 recorded hours a month, and six months of storage, and excludes CRM, VoIP, API, and Ask Leexi.
- No free plan, only a 7-day trial, which is short for judging scorecard quality on a real pipeline.
Pricing compared
Claap
Per-user subscription across four licence levels with mixed licensing in one workspace, free guest and visitor access, and a monthly AI credit allowance on paid tiers.
- BasicEUR 0
- Proabout EUR 24
- Businessabout EUR 48
- EnterpriseCustom
At about EUR 24, Pro is a fair price for unlimited recordings, advanced summaries, meeting and speaker insights, video editing, and 50 guest seats, and it is the tier most small teams will find sufficient. Business at about EUR 48 is where Claap becomes a conversation intelligence product, and at that price it is competing directly with Demodesk's EUR 49 plan, which has stronger scorecard machinery and better compliance credentials, and with Avoma's roughly $53 module stack, which goes deeper on trackers and forecasting. Claap's answer is that neither of those gives you async video, a collaborative workspace, unlimited guest access, or a path into lemlist's outbound engine. If you value those, the price is right. If you only want coaching, you can do better elsewhere for the same money.
Leexi
Per-license subscription across three self-serve plans and a quoted Enterprise plan, with paid add-on modules for coaching, governance, and cloud hosting choice. Prices are shown excluding VAT, and annual billing saves up to 20 percent on plans and up to 30 percent on some modules.
- Starter$12
- AI-Meeting$23
- Business$39
- EnterpriseCustom
Leexi's base plans are fair notetaker pricing, and its coaching stack is mid-market for this category. At $55 per seat annually for Business plus Coach, it costs about what Demodesk charges for its EUR 49 coaching plan and a little more than Avoma's roughly $53 module stack, and well above Grain's roughly $29 coaching tier. What the money buys that others do not is the combination of VoIP call import from more than ten phone systems, a mobile app for in-person meetings, scorecards on every call, and data stored in France under ISO 27001, all from a vendor that has not taken outside funding. For a European team that sells on the phone and in person as much as on video, that combination is good value. For a US team selling only over Zoom, it is paying for a data-residency answer it does not need.
Editorial verdict on each
Claap
Claap is the most interesting hybrid in this category and the hardest to compare directly, because half of what you get is not conversation intelligence at all. The async video recorder, the collaborative workspace, the video editing, and the free unlimited guest access on Business make it a genuinely different kind of purchase from Grain or Demodesk, and for a remote-first European team those things may matter more than an extra layer of scorecard rigor. On pure coaching capability it is behind Demodesk at the same price and behind Avoma at a similar one, and the absence of a real scorecard engine is the honest gap. The lemlist acquisition cuts both ways: a profitable, bootstrapped parent with 20,000 customers is about as safe an owner as a small AI company can hope for, and the product's future is now tied to someone else's outbound strategy. If you run lemlist, evaluate Claap first. If you do not, and coaching rigor is what you want, look at Demodesk before you sign.
Read the full Claap profileLeexi
Leexi is the conversation intelligence tool to shortlist if you sell in Europe and your customers ask where recordings live. It records video calls, phone calls from more than ten VoIP systems, and in-person meetings through a mobile app. It stores everything in France under ISO 27001, and with the Coach add-on it scores every call against scorecards a manager designs. The honest price for that is $55 per seat per month on annual billing (Business plus Coach), not the $12 on the banner. That is in line with Demodesk and Avoma and nearly double Grain. The pricing page needs a careful read because its FAQ has not kept up with the plan table. Behind the product is an unusual company: a family-run Brussels business that has grown without outside money and says it turned down investors. US teams selling only on Zoom have cheaper and deeper options. European teams that sell on the phone and in person should start the 7-day trial with Coach switched on.
Read the full Leexi profileClaap profile last reviewed 2026-08-22; Leexi last reviewed 2026-09-26. Pricing is compiled from public sources and can change without notice. See our methodology.
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Frequently asked questions
6 questionsWhat is the difference between Claap and Leexi?
Leexi is the other European option, at $55 per seat annually for Business plus its Coach add-on, with real scorecards, call import from more than ten VoIP systems, a mobile app for in-person meetings, and data kept in France; Claap keeps the edge on async video, unlimited guests, and lemlist alignment.
Is Claap or Leexi cheaper?
Claap starts at EUR 0 (Basic), then about EUR 24 per user per month (Pro, billed annually) (free plan available). Leexi starts at $12 per license per month billed annually, or $15 monthly (Starter) (7 days trial). The billing models differ, so the entry price is rarely the whole cost. Claap pricing model: Per-user subscription across four licence levels with mixed licensing in one workspace, free guest and visitor access, and a monthly AI credit allowance on paid tiers. Leexi pricing model: Per-license subscription across three self-serve plans and a quoted Enterprise plan, with paid add-on modules for coaching, governance, and cloud hosting choice.
Does Claap or Leexi have a free plan?
Claap has a free plan. Basic includes 10 videos per user, 300 minutes total, 3 uploads, calendar sync, 99-language transcripts, basic AI summary, the Chrome extension, the collaborative workspace, and API access. Trial terms: Free Basic tier available immediately; trials of the paid plans are arranged through the vendor. Leexi has no free plan. Trial terms: 7 days, account created on the website with no credit card required.
Who should choose Claap?
European small sales teams, especially existing lemlist customers, who want call recording, AI coaching, and CRM auto-complete in the same workspace as async internal video, and remote-first companies that value guest and external sharing as much as they value coaching.
Who should choose Leexi?
European small and mid-sized sales and customer success teams, especially French, Belgian, Dutch, Spanish, and German-speaking ones, that want call recording across video, phone, and in-person meetings, CRM autofill, and scorecard coaching from a vendor that keeps data in Europe.
What are the best alternatives to Claap and Leexi?
SaaSTracker profiles 16 products in Conversation Intelligence. The Summer 2026 awards in the category went to Avoma (Category Leader), Rafiki (Best Value), Sybill (Momentum). Every profile is compiled from primary sources, so a shortlist can be built from pricing, limitations, and fit rather than from star ratings.
